Conflict Management e Learning Course REDUCED BY 30%!

Erudition E Learning
Delivery Method: eLearning

Workplace conflict happens often and if not addressed can be damaging for people and organisations. Managing and resolving conflict is a necessary skill for managers. The Erudition Conflict Management course will explain the skills and techniques required to resolve conflict.

On completion of this course, learners should be able to:

  • Define workplace conflict
  • Recognise where and when conflict is occurring
  • Understand the correct methods to deal with confrontation
  • Recognise how to reduce and resolve conflict
  • Recognise when to seek further help and advice
  • A CPD certificate is available to download on completion of the course.
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eLearning
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