Effective Communication with Children and Families

Duration: 1 Hour

In the course, you’ll learn what is meant by effective communication and how to achieve it. You’ll discover that listening is as important as speaking, and that the way our communication is perceived depends on much more than just the words that we use.

In three modules, you’ll increase your knowledge and gain confidence in your own communication skills. You’ll gain a clear picture of professional boundaries and understand the acceptable ways to communicate with children and remain professional without being impersonal.

On course completion you’ll automatically get a certificate with your name, CPD hours earned, date and learning objectives covered.

Objectives

Once you’ve completed this course, you’ll have a clear knowledge of:

• How to communicate effectively with children, young people and their parents or carers
• The importance of remaining professional without being impersonal
• How to operate within, and manage, professional boundaries
• What is meant by effective communication and barriers to achieving it
• The importance of listening first and listening carefully
• The importance of being prepared
• Active and reflective listening
• The importance of watching yourself
• The types of questions that can be asked

Modules

• Appropriate Relationships
• Communicating Well with Young People
• Parents and Young Carers