Assertiveness Skills Training

All (97) Face-to-face (9) e-Learning (88) More...
Conflict Resolution CPD
e-Learning
£7.99
Conflict Resolution CPD Sancus Solutions Ltd
This online Conflict Resolution course will introduce you to managing conflict procedures to improve your ability to deal with difficult or emotional conflict situations, in a more rational and professional... read more
This online Conflict Resolution course will introduce you to managing conflict procedures to improve your ability to deal with difficult... read more
£7.99
Delivery Method
e-Learning
CPD Points
1 hour
Qualification
Certificate of attendance/completion
Sancus Conflict Resolution Training
Face-to-face
£210.00
Sancus Conflict Resolution Training Sancus Solutions Ltd
A one-day training course in conflict resolution. The course demonstrates tried-and-tested methods of dealing with problematic situations. This training is aimed at equipping staff members with the necessary skills and... read more
A one-day training course in conflict resolution. The course demonstrates tried-and-tested methods of dealing with problematic situations. This training is... read more
£210.00
Delivery Method
Face-to-face
Level
Beginner
CPD Points
6
Qualification
Certificate of attendance/completion
Increasing your Happiness - Online Training Course - - UK CPD Accredited
e-Learning
£19.98
Increasing your Happiness - Online Training Course - - UK CPD Accredited The Mandatory Training Group
Increasing one's happiness can be done through the power of positive thinking. That is one skill that this comprehensive e-learning program will touch on to teach participants how to be... read more
Increasing one's happiness can be done through the power of positive thinking. That is one skill that this comprehensive e-learning... read more
£19.98
Delivery Method
e-Learning
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Professional Chaperone - Level 2 - Online CPD Accredited Training Course
e-Learning
£23.99
Professional Chaperone - Level 2 - Online CPD Accredited Training Course The Mandatory Training Group
Welcome to The Mandatory Training Group's online professional chaperone and child protection training course for those working in arts and entertainment. When a child takes part in a performance which... read more
Welcome to The Mandatory Training Group's online professional chaperone and child protection training course for those working in arts and... read more
£23.99
Delivery Method
e-Learning
Level
Intermediate
CPD Points
2
Qualification
Certificate of attendance/completion
Customer service and managing conflict workshop
Face-to-face
Customer service and managing conflict workshop Practice Managers Association
This half day workshop been developed to support receptionists and other health care professionals in General Practice to develop their skills and confidence to provide excellence in customer service and... read more
This half day workshop been developed to support receptionists and other health care professionals in General Practice to develop their... read more
Delivery Method
Face-to-face
Qualification
Certificate of attendance/completion
GP development - time management workshop
Face-to-face
GP development - time management workshop Practice Managers Association
This half day course will help GPs and Clinicians to analyse and prioritise their own workload, as well as recognise and manage the causes of ‘bad’ time management. The workshop... read more
This half day course will help GPs and Clinicians to analyse and prioritise their own workload, as well as recognise... read more
Delivery Method
Face-to-face
Qualification
Certificate of attendance/completion
Managing conflict
Face-to-face
Managing conflict Practice Managers Association
Receptionists are the first point of contact in general practice for patients when it comes to their contact with the surgery – this can be for appointment making, treatment queries,... read more
Receptionists are the first point of contact in general practice for patients when it comes to their contact with the... read more
Delivery Method
Face-to-face
Qualification
Certificate of attendance/completion
Bullying and Harassment at Work Online Training Course – Level 2 – CPD Accredited E-Learning
e-Learning
£23.99 £8.40
Bullying and Harassment at Work Online Training Course – Level 2 – CPD Accredited E-Learning The Mandatory Training Group
Welcome to our online bullying and harassment at work training course. Our bullying and harassment at workplace training courses are developed in line with the latest UK legislation and... read more
Welcome to our online bullying and harassment at work training course. Our bullying and harassment at workplace training courses... read more
£8.40 (was £23.99)
Delivery Method
e-Learning
Level
Intermediate
CPD Points
2
Qualification
Certificate of attendance/completion
Developing a Lunch and Learn  - Online Training Course - UK CPD Accredited
e-Learning
£19.98
Developing a Lunch and Learn - Online Training Course - UK CPD Accredited The Mandatory Training Group
Creating a lunch and learn session is a low cost training option. It is a great way to introduce a topic or give a small demonstration on a new product... read more
Creating a lunch and learn session is a low cost training option. It is a great way to introduce a... read more
£19.98
Delivery Method
e-Learning
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Life Coaching Essentials - Online Training Course - UK CPD Accredited
e-Learning
£19.98
Life Coaching Essentials - Online Training Course - UK CPD Accredited The Mandatory Training Group
Many people often mistake a life coach for a mental health professional, such as a psychiatrist or a therapist. This misconception often leads people to believe they do not need... read more
Many people often mistake a life coach for a mental health professional, such as a psychiatrist or a therapist. This... read more
£19.98
Delivery Method
e-Learning
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Presentation Skills - Online Training Course - UK CPD Accredited
e-Learning
£19.98
Presentation Skills - Online Training Course - UK CPD Accredited The Mandatory Training Group
Many studies have found that public speaking is the number one fear amongst most people, outranking flying, snakes, insects, and even death. Ironically, it is one of the skills that... read more
Many studies have found that public speaking is the number one fear amongst most people, outranking flying, snakes, insects, and... read more
£19.98
Delivery Method
e-Learning
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Attention Management - Online Training Course - UK CPD Accredited
e-Learning
£19.98
Attention Management - Online Training Course - UK CPD Accredited The Mandatory Training Group
A distracted employee is a less effective employee. Employees who do not pay attention to their work can waste valuable time and make careless mistakes. Participants will be more efficient... read more
A distracted employee is a less effective employee. Employees who do not pay attention to their work can waste valuable... read more
£19.98
Delivery Method
e-Learning
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Body Language Basic Skills - Online Training Course - UK CPD Accredited
e-Learning
£19.98
Body Language Basic Skills - Online Training Course - UK CPD Accredited The Mandatory Training Group
Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not have. Through body language basics... read more
Can you tell if someone is telling the truth just by looking at them? It is a skill that a... read more
£19.98
Delivery Method
e-Learning
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Emotional Intelligence Skills - Online Training Course - UK CPD Accredited
e-Learning
£19.98
Emotional Intelligence Skills - Online Training Course - UK CPD Accredited The Mandatory Training Group
Emotional intelligence describes the ability to understand one's own feelings, and that of groups, and how these emotions can influence motivation and behavior. The concepts of emotional intelligence have been... read more
Emotional intelligence describes the ability to understand one's own feelings, and that of groups, and how these emotions can influence... read more
£19.98
Delivery Method
e-Learning
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Facilitation Skills - Online Training Course - UK CPD Accredited
e-Learning
£19.98
Facilitation Skills - Online Training Course - UK CPD Accredited The Mandatory Training Group
Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an easy decision making process. Creating a comfortable environment through better... read more
Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an... read more
£19.98
Delivery Method
e-Learning
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Interpersonal Skills - Online Training Course - UK CPD Accredited
e-Learning
£19.98
Interpersonal Skills - Online Training Course - UK CPD Accredited The Mandatory Training Group
We have all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Participants on this e-learning course will identify ways... read more
We have all met that dynamic, charismatic person that just has a way with others, and has a way of... read more
£19.98
Delivery Method
e-Learning
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Social Intelligence - Online Training Course - UK CPD Accredited
e-Learning
£19.98
Social Intelligence - Online Training Course - UK CPD Accredited The Mandatory Training Group
Social Intelligence is about understanding your environment and having a positive influence. Participants will become more confident in their social situations by learning how to express and interrupt social cues.... read more
Social Intelligence is about understanding your environment and having a positive influence. Participants will become more confident in their social... read more
£19.98
Delivery Method
e-Learning
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Anger Management - Online Training Course - UK CPD Accredited
e-Learning
£19.98
Anger Management - Online Training Course - UK CPD Accredited The Mandatory Training Group
Benjamin Franklin once said, 'In this world nothing can be said to be certain, except death and taxes.' We would add a third item to his list: anger. Controlling and... read more
Benjamin Franklin once said, 'In this world nothing can be said to be certain, except death and taxes.' We would... read more
£19.98
Delivery Method
e-Learning
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Conflict Resolution - Online Training Course - UK CPD Accredited
e-Learning
£19.98
Conflict Resolution - Online Training Course - UK CPD Accredited The Mandatory Training Group
Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to... read more
Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step... read more
£19.98
Delivery Method
e-Learning
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Handling a Challenging Customer - Online Training Course - UK CPD Accredited
e-Learning
£19.98
Handling a Challenging Customer - Online Training Course - UK CPD Accredited The Mandatory Training Group
Customer service is a necessary position in the job world today. It helps companies give customers what they want and what they need. Although many customers can be difficult, with... read more
Customer service is a necessary position in the job world today. It helps companies give customers what they want and... read more
£19.98
Delivery Method
e-Learning
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion