Communication Skills Training

All (173) Face-to-face (32) e-Learning (136) More...
Blended (3) Distance (1) Resources (1)
Communicating Successfully
Face-to-face
Free
Communicating Successfully West Yorkshire & Harrogate Excellence Centre
​This one day course teaches staff effective communication and listening skills to improve effectiveness of staff discussions.
​This one day course teaches staff effective communication and listening skills to improve effectiveness of staff discussions.
Free
Delivery Method
Face-to-face
Qualification
Certificate of attendance/completion
Location(s)
Harrogate
Team Resilience Training ( For Managers)
Face-to-face
Free
Team Resilience Training ( For Managers) West Yorkshire & Harrogate Excellence Centre
To aid managers in noticing signs of stress in their teams and identifying the appropriate action to take.
To aid managers in noticing signs of stress in their teams and identifying the appropriate action to take.
Free
Delivery Method
Face-to-face
Location(s)
Leeds
Compassionate Communication
Face-to-face
Free
Compassionate Communication West Yorkshire & Harrogate Excellence Centre
A course designed to support staff to feel confident having compassionate conversations with individuals in distress.
A course designed to support staff to feel confident having compassionate conversations with individuals in distress.
Free
Delivery Method
Face-to-face
Minute Taking/Meetings and Minutes
Face-to-face
Free
Minute Taking/Meetings and Minutes West Yorkshire & Harrogate Excellence Centre
Teaching staff about the role of a minute taker and techniques to ensure accurate and effective minute taking.
Teaching staff about the role of a minute taker and techniques to ensure accurate and effective minute taking.
Free
Delivery Method
Face-to-face
Location(s)
Harrogate, Wakefield
Personal Effectiveness
Face-to-face
Free
Personal Effectiveness West Yorkshire & Harrogate Excellence Centre
Providing Managers and Staff with the skills required to communicate and work effectively.
Providing Managers and Staff with the skills required to communicate and work effectively.
Free
Delivery Method
Face-to-face
Leading Change
Face-to-face
Free
Leading Change West Yorkshire & Harrogate Excellence Centre
Teaching managers to lead and implement change in an effective and compassionate way.
Teaching managers to lead and implement change in an effective and compassionate way.
Free
Delivery Method
Face-to-face
Location(s)
Wakefield
Advanced Communication Skills
Face-to-face
Free
Advanced Communication Skills West Yorkshire & Harrogate Excellence Centre
Advanced communication skills provides the opportunity to work on individual work based Challenges discussing communication in difficult circumstances.
Advanced communication skills provides the opportunity to work on individual work based Challenges discussing communication in difficult circumstances.
Free
Delivery Method
Face-to-face
Location(s)
Saltaire
Quality Customer Experience
Face-to-face
Free
Quality Customer Experience West Yorkshire & Harrogate Excellence Centre
Helping staff to develop their skills in a way that delivers high quality customer experience.
Helping staff to develop their skills in a way that delivers high quality customer experience.
Free
Delivery Method
Face-to-face
Making Every Contact Count Training (MECC)
Face-to-face
Making Every Contact Count Training (MECC) West Yorkshire & Harrogate Excellence Centre
A 1/2 day Making Every Contact Count Training session which will prepare and empower staff to use the potential offered by conversations with clients/service users/patients to help stay well and... read more
A 1/2 day Making Every Contact Count Training session which will prepare and empower staff to use the potential offered... read more
Delivery Method
Face-to-face
Location(s)
Leeds
"Motivational Interviewing"
Face-to-face
"Motivational Interviewing" West Yorkshire & Harrogate Excellence Centre
This one day course, delivered by an experienced Motivational Interviewing trainer from Social Marketing Gateway is designed with a particular focus on staff who have the opportunities to deliver... read more
This one day course, delivered by an experienced Motivational Interviewing trainer from Social Marketing Gateway is designed with a... read more
Delivery Method
Face-to-face
Qualification
Certificate of attendance/completion
Location(s)
Harrogate, Leeds
Preparing For An Investigative Interview
e-Learning
£24.00
Preparing For An Investigative Interview Sancus Solutions Ltd
Carrying out interviews is an integral and important part of any investigation and training is essential for those who are tasked with conducting investigative interviews. The PEACE model is the... read more
Carrying out interviews is an integral and important part of any investigation and training is essential for those who are... read more
£24.00
Delivery Method
e-Learning
CPD Points
2
Qualification
Certificate of attendance/completion
Tough Topics - Talking to Employees about Personal Hygiene - e-Book
e-Learning
£8.50
Tough Topics - Talking to Employees about Personal Hygiene - e-Book Sancus Solutions Ltd
As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who miss deadlines, and staff members who can’t get along. But... read more
As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who... read more
£8.50
Delivery Method
e-Learning
Qualification
Certificate of attendance/completion
Advanced Communication
Face-to-face
£768.00
Advanced Communication WWP Training Limited
This programme is for you if you are Middle or Senior Manager who already has good communication skills and wants to take them to a more advanced level.
This programme is for you if you are Middle or Senior Manager who already has good communication skills and wants... read more
£768.00
Delivery Method
Face-to-face
Level
Advanced
Qualification
Certificate of attendance/completion
Effective Communication
Face-to-face
£384.00
Effective Communication WWP Training Limited
This programme is for you if you want to communicate in a powerful, positive, and assertive manner.
This programme is for you if you want to communicate in a powerful, positive, and assertive manner.
£384.00
Delivery Method
Face-to-face
Level
Beginner
Qualification
Certificate of attendance/completion
Microsoft Office Outlook 2016 Essentials - Online CPD Training Course & Certification
e-Learning
£83.99 £35.99
Microsoft Office Outlook 2016 Essentials - Online CPD Training Course & Certification The Mandatory Training Group
Learners will be able to use Microsoft Office Outlook 2016 Essentials to enhance professional correspondence, create calendars, and schedule appointments. Learners will create and edit professional email messages, maintain calendars... read more
Learners will be able to use Microsoft Office Outlook 2016 Essentials to enhance professional correspondence, create calendars, and schedule appointments.... read more
£35.99 (was £83.99)
Delivery Method
e-Learning
Level
Intermediate
CPD Points
6
Qualification
Certificate of attendance/completion
Microsoft Office Word 2016 Essentials - Online CPD Training Course & Certification
e-Learning
£83.99 £35.99
Microsoft Office Word 2016 Essentials - Online CPD Training Course & Certification The Mandatory Training Group
Learners will gain a fundamental understanding of the Microsoft Word environment and the ability to complete tasks independently. Learners will demonstrate the correct application of the principle features of Microsoft... read more
Learners will gain a fundamental understanding of the Microsoft Word environment and the ability to complete tasks independently. Learners will... read more
£35.99 (was £83.99)
Delivery Method
e-Learning
Level
Intermediate
CPD Points
6
Qualification
Certificate of attendance/completion
Microsoft Office Word 2016 Expert - Online CPD Training Course & Certification
e-Learning
£83.99 £35.99
Microsoft Office Word 2016 Expert - Online CPD Training Course & Certification The Mandatory Training Group
Learners will learn to proficiently use the advanced features of Microsoft Office Word 2016 for document content management and advanced formatting - critical skills for those in roles such as... read more
Learners will learn to proficiently use the advanced features of Microsoft Office Word 2016 for document content management and advanced... read more
£35.99 (was £83.99)
Delivery Method
e-Learning
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Certificate in "Increasing your Happiness" - Online Training Course - 85% OFF Buy Now £29.99
e-Learning
£239.99 £35.99
Certificate in "Increasing your Happiness" - Online Training Course - 85% OFF Buy Now £29.99 The Mandatory Training Group
Increasing one's happiness can be done through the power of positive thinking. That is one skill that this comprehensive e-learning program will touch on to teach participants how to be... read more
Increasing one's happiness can be done through the power of positive thinking. That is one skill that this comprehensive e-learning... read more
£35.99 (was £239.99)
Delivery Method
e-Learning
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Microsoft Intro to SharePoint - Online CPD Training Course & Certification
e-Learning
£83.99 £35.99
Microsoft Intro to SharePoint - Online CPD Training Course & Certification The Mandatory Training Group
Learners will gain a fundamental understanding of the Microsoft SharePoint environment and the ability to complete tasks independently. This online Microsoft Intro to SharePoint training course will help learners know... read more
Learners will gain a fundamental understanding of the Microsoft SharePoint environment and the ability to complete tasks independently. This online... read more
£35.99 (was £83.99)
Delivery Method
e-Learning
Level
Beginner
CPD Points
6
Qualification
Certificate of attendance/completion
Mastering Microsoft Office Access 2013 - Online CPD Training Course & Certification
e-Learning
£83.99 £35.99
Mastering Microsoft Office Access 2013 - Online CPD Training Course & Certification The Mandatory Training Group
Learners will gain a fundamental understanding of the Access environment and the ability to complete tasks independently. This online Mastering Microsoft Office Access 2013 training course will help learners know... read more
Learners will gain a fundamental understanding of the Access environment and the ability to complete tasks independently. This online Mastering... read more
£35.99 (was £83.99)
Delivery Method
e-Learning
Level
Intermediate
CPD Points
6
Qualification
Certificate of attendance/completion
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