Communication Skills Training

All (233) Face-to-face (25) eLearning (180) More...
Blended (1) Distance (6) Resources (1) Virtual (20)
CSTF NHS Conflict Resolution
eLearning
£5.94
CSTF NHS Conflict Resolution The Health and Safety Group Ltd
This course enables you to recognise the onset of a confrontational situation, develop an awareness of current risks and provide staff with a good understanding of the levels of support... read more
This course enables you to recognise the onset of a confrontational situation, develop an awareness of current risks and provide... read more
£5.94
Delivery Method
eLearning
CPD Points
2
Communication
eLearning
£12.00
Communication Skills for Health
This session provides information and opportunities to practice principles of effective communication in a health or social care setting. It forms part of the Care Certificate, an initiative to prepare healthcare... read more
This session provides information and opportunities to practice principles of effective communication in a health or social care setting. It forms... read more
£12.00
Delivery Method
eLearning
Level
Beginner
Qualification
Certificate of attendance/completion
Outlook 2016 Essentials - Online Course - CPD Accredited
eLearning
£10.00
Outlook 2016 Essentials - Online Course - CPD Accredited The Mandatory Training Group
Learners will be able to use Microsoft Office Outlook 2016 Essentials to enhance professional correspondence, create calendars, and schedule appointments. Learners will create and edit professional email messages, maintain calendars... read more
Learners will be able to use Microsoft Office Outlook 2016 Essentials to enhance professional correspondence, create calendars, and schedule appointments.... read more
£10.00
Delivery Method
eLearning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Word 2016 Essentials - Online Course - CPD Accredited
eLearning
£10.00
Word 2016 Essentials - Online Course - CPD Accredited The Mandatory Training Group
Learners will gain a fundamental understanding of the Microsoft Word environment and the ability to complete tasks independently. Learners will demonstrate the correct application of the principle features of Microsoft... read more
Learners will gain a fundamental understanding of the Microsoft Word environment and the ability to complete tasks independently. Learners will... read more
£10.00
Delivery Method
eLearning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Word 2016 Expert - Online Course - CPD Accredited
eLearning
£10.00
Word 2016 Expert - Online Course - CPD Accredited The Mandatory Training Group
Learners will learn to proficiently use the advanced features of Microsoft Office Word 2016 for document content management and advanced formatting - critical skills for those in roles such as... read more
Learners will learn to proficiently use the advanced features of Microsoft Office Word 2016 for document content management and advanced... read more
£10.00
Delivery Method
eLearning
Level
Advanced
CPD Points
4
Qualification
Certificate of attendance/completion
Administrative Office Procedures - Online Course - CPD Accredited
eLearning
£10.00
Administrative Office Procedures - Online Course - CPD Accredited The Mandatory Training Group
Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well-run office reduces miscommunications and helps to eliminate common errors. By making... read more
Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well-run office... read more
£10.00
Delivery Method
eLearning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Body Language Basic Skills - Online Course - CPD Accredited
eLearning
£10.00
Body Language Basic Skills - Online Course - CPD Accredited The Mandatory Training Group
Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not have. Through body language basics... read more
Can you tell if someone is telling the truth just by looking at them? It is a skill that a... read more
£10.00
Delivery Method
eLearning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Interpersonal Skills - Online Course - CPD Accredited
eLearning
£10.00
Interpersonal Skills - Online Course - CPD Accredited The Mandatory Training Group
We have all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Participants on this e-learning course will identify ways... read more
We have all met that dynamic, charismatic person that just has a way with others, and has a way of... read more
£10.00
Delivery Method
eLearning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Social Intelligence - Online Course - CPD Accredited
eLearning
£10.00
Social Intelligence - Online Course - CPD Accredited The Mandatory Training Group
Social Intelligence is about understanding your environment and having a positive influence. Participants will become more confident in their social situations by learning how to express and interrupt social cues.... read more
Social Intelligence is about understanding your environment and having a positive influence. Participants will become more confident in their social... read more
£10.00
Delivery Method
eLearning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Anger Management - Online Course - CPD Accredited
eLearning
£10.00
Anger Management - Online Course - CPD Accredited The Mandatory Training Group
Benjamin Franklin once said, 'In this world nothing can be said to be certain, except death and taxes.' We would add a third item to his list: anger. Controlling and... read more
Benjamin Franklin once said, 'In this world nothing can be said to be certain, except death and taxes.' We would... read more
£10.00
Delivery Method
eLearning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Handling a Challenging Customer - Online Course - CPD Accredited
eLearning
£10.00
Handling a Challenging Customer - Online Course - CPD Accredited The Mandatory Training Group
Customer service is a necessary position in the job world today. It helps companies give customers what they want and what they need. Although many customers can be difficult, with... read more
Customer service is a necessary position in the job world today. It helps companies give customers what they want and... read more
£10.00
Delivery Method
eLearning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Event Planning & Management - Online Course - CPD Accredited
eLearning
£10.00
Event Planning & Management - Online Course - CPD Accredited The Mandatory Training Group
Successful event planning starts with possessing good communication skills, being highly organised, and having the ability to follow up with vendors until completion. Preparation before, during, and after is crucial... read more
Successful event planning starts with possessing good communication skills, being highly organised, and having the ability to follow up with... read more
£10.00
Delivery Method
eLearning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Improving Mindfulness - Online Course - CPD Accredited
eLearning
£10.00
Improving Mindfulness - Online Course - CPD Accredited The Mandatory Training Group
Mindfulness is a term that is frequently used but rarely defined. Practicing true mindfulness encourages living in the present while it addresses the danger of distorted thinking. Staying in tune... read more
Mindfulness is a term that is frequently used but rarely defined. Practicing true mindfulness encourages living in the present while... read more
£10.00
Delivery Method
eLearning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Increasing Your Happiness - Online Course - CPD Accredited
eLearning
£10.00
Increasing Your Happiness - Online Course - CPD Accredited The Mandatory Training Group
Increasing one's happiness can be done through the power of positive thinking. That is one skill that this comprehensive e-learning program will touch on to teach participants how to be... read more
Increasing one's happiness can be done through the power of positive thinking. That is one skill that this comprehensive e-learning... read more
£10.00
Delivery Method
eLearning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Managing Workplace Anxiety - Online Course - CPD Accredited
eLearning
£10.00
Managing Workplace Anxiety - Online Course - CPD Accredited The Mandatory Training Group
The workplace is one of the leading locations where people experience stress and anxiety. Every employee will encounter it sometime during their career. Everyone should be aware of the signs... read more
The workplace is one of the leading locations where people experience stress and anxiety. Every employee will encounter it sometime... read more
£10.00
Delivery Method
eLearning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Stress Management - Online Course - CPD Accredited
eLearning
£10.00
Stress Management - Online Course - CPD Accredited The Mandatory Training Group
Positive and negative stress is a constant influence on all of our lives. The trick is to maximize the positive stress and to minimize the negative stress. Participants will be... read more
Positive and negative stress is a constant influence on all of our lives. The trick is to maximize the positive... read more
£10.00
Delivery Method
eLearning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Handling Workplace Violence - Online Course - CPD Accredited
eLearning
£10.00
Handling Workplace Violence - Online Course - CPD Accredited The Mandatory Training Group
Workplace harassment is illegal and destructive to any organisation. It is important to treat everyone in the workplace with respect and dignity. Workplace harassment must be identified, discouraged, and prevented... read more
Workplace harassment is illegal and destructive to any organisation. It is important to treat everyone in the workplace with respect... read more
£10.00
Delivery Method
eLearning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Workplace Harassment - Online Course - CPD Accredited
eLearning
£10.00
Workplace Harassment - Online Course - CPD Accredited The Mandatory Training Group
Workplace harassment can be based on a variety of factors that differ from the one doing the harassment, such as race, sex, and disability. Experiencing uncomfortable situations in the workplace... read more
Workplace harassment can be based on a variety of factors that differ from the one doing the harassment, such as... read more
£10.00
Delivery Method
eLearning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Digital Citizenship and Safety - Online Course - CPD Accredited
eLearning
£10.00
Digital Citizenship and Safety - Online Course - CPD Accredited The Mandatory Training Group
Our digital citizenship e-learning will give participants the guidance needed in the ever changing digital world. As our lives are lived more and more online we all need to translate... read more
Our digital citizenship e-learning will give participants the guidance needed in the ever changing digital world. As our lives are... read more
£10.00
Delivery Method
eLearning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion