Communication Skills Training

All (147) Face-to-face (26) e-Learning (116) More...
Blended (3) Distance (1) Resources (1)
Quality Customer Experience
Face-to-face
Free
Quality Customer Experience West Yorkshire & Harrogate Excellence Centre
Helping staff to develop their skills in a way that delivers high quality customer experience.
Helping staff to develop their skills in a way that delivers high quality customer experience.
Free
Delivery Method
Face-to-face
Making Every Contact Count Training (MECC)
Face-to-face
Free
Making Every Contact Count Training (MECC) West Yorkshire & Harrogate Excellence Centre
A 1/2 day Making Every Contact Count Training session which will prepare and empower staff to use the potential offered by conversations with clients/service users/patients to help stay well and... read more
A 1/2 day Making Every Contact Count Training session which will prepare and empower staff to use the potential offered... read more
Free
Delivery Method
Face-to-face
Preparing For An Investigative Interview
e-Learning
£24.00
Preparing For An Investigative Interview Sancus Solutions Ltd
Carrying out interviews is an integral and important part of any investigation and training is essential for those who are tasked with conducting investigative interviews. The PEACE model is the... read more
Carrying out interviews is an integral and important part of any investigation and training is essential for those who are... read more
£24.00
Delivery Method
e-Learning
CPD Points
2
Qualification
Certificate of attendance/completion
Tough Topics - Talking to Employees about Personal Hygiene - e-Book
e-Learning
£7.99
Tough Topics - Talking to Employees about Personal Hygiene - e-Book Sancus Solutions Ltd
As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who miss deadlines, and staff members who can’t get along. But... read more
As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who... read more
£7.99
Delivery Method
e-Learning
Qualification
Certificate of attendance/completion
Advanced Communication
Face-to-face
£768.00
Advanced Communication WWP Training Limited
This programme is for you if you are Middle or Senior Manager who already has good communication skills and wants to take them to a more advanced level.
This programme is for you if you are Middle or Senior Manager who already has good communication skills and wants... read more
£768.00
Delivery Method
Face-to-face
Level
Advanced
Qualification
Certificate of attendance/completion
Effective Communication
Face-to-face
£384.00
Effective Communication WWP Training Limited
This programme is for you if you want to communicate in a powerful, positive, and assertive manner.
This programme is for you if you want to communicate in a powerful, positive, and assertive manner.
£384.00
Delivery Method
Face-to-face
Level
Beginner
Qualification
Certificate of attendance/completion
Microsoft Office Outlook 2016 Essentials - Online Training Course - UK CPD Accredited Certification
e-Learning
£19.98
Microsoft Office Outlook 2016 Essentials - Online Training Course - UK CPD Accredited Certification The Mandatory Training Group
Learners will be able to use Microsoft Office Outlook 2016 Essentials to enhance professional correspondence, create calendars, and schedule appointments. Learners will create and edit professional email messages, maintain calendars... read more
Learners will be able to use Microsoft Office Outlook 2016 Essentials to enhance professional correspondence, create calendars, and schedule appointments.... read more
£19.98
Delivery Method
e-Learning
Level
Intermediate
CPD Points
6
Qualification
Certificate of attendance/completion
Microsoft Office Word 2016 Essentials - Online Training Course - UK CPD Accredited Certification
e-Learning
£19.98
Microsoft Office Word 2016 Essentials - Online Training Course - UK CPD Accredited Certification The Mandatory Training Group
Learners will gain a fundamental understanding of the Microsoft Word environment and the ability to complete tasks independently. Learners will demonstrate the correct application of the principle features of Microsoft... read more
Learners will gain a fundamental understanding of the Microsoft Word environment and the ability to complete tasks independently. Learners will... read more
£19.98
Delivery Method
e-Learning
Level
Intermediate
CPD Points
6
Qualification
Certificate of attendance/completion
Microsoft Office Word 2016 Expert - Online Training Course - UK CPD Accredited Certification
e-Learning
£19.98
Microsoft Office Word 2016 Expert - Online Training Course - UK CPD Accredited Certification The Mandatory Training Group
Learners will learn to proficiently use the advanced features of Microsoft Office Word 2016 for document content management and advanced formatting - critical skills for those in roles such as... read more
Learners will learn to proficiently use the advanced features of Microsoft Office Word 2016 for document content management and advanced... read more
£19.98
Delivery Method
e-Learning
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Increasing your Happiness - Online Training Course - - UK CPD Accredited
e-Learning
£19.98
Increasing your Happiness - Online Training Course - - UK CPD Accredited The Mandatory Training Group
Increasing one's happiness can be done through the power of positive thinking. That is one skill that this comprehensive e-learning program will touch on to teach participants how to be... read more
Increasing one's happiness can be done through the power of positive thinking. That is one skill that this comprehensive e-learning... read more
£19.98
Delivery Method
e-Learning
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Buiness Admin L2 Certificate
Distance
Buiness Admin L2 Certificate Humber, Coast and Vale Excellence Centre
Please "view course" to see organisations that provide this training.
Please "view course" to see organisations that provide this training.
Delivery Method
Distance
Extended Certificate in Health and Social Care Professions L2
Blended
Extended Certificate in Health and Social Care Professions L2 Humber, Coast and Vale Excellence Centre
Please "view course" to see organisations that provide this training.
Please "view course" to see organisations that provide this training.
Delivery Method
Blended
Sensitive Communication & Telephone Skills
Face-to-face
Sensitive Communication & Telephone Skills Humber, Coast and Vale Excellence Centre
Please "view course" to see organisations that provide this training.
Please "view course" to see organisations that provide this training.
Delivery Method
Face-to-face
Coaching and Mentoring Master class
Face-to-face
Coaching and Mentoring Master class Practice Managers Association
This module focuses on ‘coaching for performance’ – and will develop the skills needed to understand and develop the capability and capacity in the practice. Through the introduction of a variety... read more
This module focuses on ‘coaching for performance’ – and will develop the skills needed to understand and develop the capability... read more
Delivery Method
Face-to-face
Qualification
Certificate of attendance/completion
Managing conflict
Face-to-face
Managing conflict Practice Managers Association
Receptionists are the first point of contact in general practice for patients when it comes to their contact with the surgery – this can be for appointment making, treatment queries,... read more
Receptionists are the first point of contact in general practice for patients when it comes to their contact with the... read more
Delivery Method
Face-to-face
Qualification
Certificate of attendance/completion
Exceptional customer service
Face-to-face
Exceptional customer service Practice Managers Association
​ This workshop was developed to support practice managers and other healthcare professionals in GP practices to develop their skills and confidence to provide excellence in customer service. Our workshops are... read more
​ This workshop was developed to support practice managers and other healthcare professionals in GP practices to develop their skills and... read more
Delivery Method
Face-to-face
Qualification
Certificate of attendance/completion
Correspondance management /workflow optimisation
Face-to-face
Correspondance management /workflow optimisation Practice Managers Association
There is a widely held belief that a strengthened version of general practice is essential to the wider sustainability of the NHS and that general practices themselves seem more open... read more
There is a widely held belief that a strengthened version of general practice is essential to the wider sustainability of... read more
Delivery Method
Face-to-face
Qualification
Certificate of attendance/completion
Callers in Crisis: Dealing with Distress in Administrative Frontline Roles
Face-to-face
£800.00
Callers in Crisis: Dealing with Distress in Administrative Frontline Roles Self Injury Support
Administrative staff and those providing telephone support and advice often the first point of contact for service users. Grounded in best practice, this one day course develops confidence and communication... read more
Administrative staff and those providing telephone support and advice often the first point of contact for service users. Grounded in... read more
£800.00
Delivery Method
Face-to-face
Communication Course
Face-to-face
Communication Course Ashfield Services
This session provides information and opportunities to practice principles of effective communication in a health or social care setting.
This session provides information and opportunities to practice principles of effective communication in a health or social care setting.
Delivery Method
Face-to-face
CPD Points
3
Qualification
Certificate of attendance/completion
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