Communication Skills Training

All (157) Face-to-face (29) e-Learning (123) More...
Blended (3) Distance (1) Resources (1)
Minute Taking
Face-to-face
Free
Minute Taking West Yorkshire & Harrogate Excellence Centre
Teaching staff about the role of a minute taker and techniques to ensure accurate and effective minute taking.
Teaching staff about the role of a minute taker and techniques to ensure accurate and effective minute taking.
Free
Delivery Method
Face-to-face
Location(s)
Bradford, Leeds
Next Date
30th January 2020
Quality Customer Experience
Face-to-face
Free
Quality Customer Experience West Yorkshire & Harrogate Excellence Centre
Helping staff to develop their skills in a way that delivers high quality customer experience.
Helping staff to develop their skills in a way that delivers high quality customer experience.
Free
Delivery Method
Face-to-face
Location(s)
Bradford, Leeds
Next Date
28th January 2020
Making Every Contact Count Training (MECC)
Face-to-face
Free
Making Every Contact Count Training (MECC) West Yorkshire & Harrogate Excellence Centre
A 1/2 day Making Every Contact Count Training session which will prepare and empower staff to use the potential offered by conversations with clients/service users/patients to help stay well and... read more
A 1/2 day Making Every Contact Count Training session which will prepare and empower staff to use the potential offered... read more
Free
Delivery Method
Face-to-face
"Motivational Interviewing"
Face-to-face
Free
"Motivational Interviewing" West Yorkshire & Harrogate Excellence Centre
This one day course, delivered by an experienced Motivational Interviewing trainer from Social Marketing Gateway is designed with a particular focus on staff who have the opportunities to deliver... read more
This one day course, delivered by an experienced Motivational Interviewing trainer from Social Marketing Gateway is designed with a... read more
Free
Delivery Method
Face-to-face
Qualification
Certificate of attendance/completion
Location(s)
Leeds
Next Date
29th January 2020
Preparing For An Investigative Interview
e-Learning
£24.00
Preparing For An Investigative Interview Sancus Solutions Ltd
Carrying out interviews is an integral and important part of any investigation and training is essential for those who are tasked with conducting investigative interviews. The PEACE model is the... read more
Carrying out interviews is an integral and important part of any investigation and training is essential for those who are... read more
£24.00
Delivery Method
e-Learning
CPD Points
2
Qualification
Certificate of attendance/completion
   Tough Topics - Talking to Employees about Personal Hygiene - e-Book
e-Learning
£7.99 £5.00
Tough Topics - Talking to Employees about Personal Hygiene - e-Book Sancus Solutions Ltd
As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who miss deadlines, and staff members who can’t get along. But... read more
As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who... read more
£5.00 (was £7.99)
Delivery Method
e-Learning
Qualification
Certificate of attendance/completion
Advanced Communication
Face-to-face
£768.00
Advanced Communication WWP Training Limited
This programme is for you if you are Middle or Senior Manager who already has good communication skills and wants to take them to a more advanced level.
This programme is for you if you are Middle or Senior Manager who already has good communication skills and wants... read more
£768.00
Delivery Method
Face-to-face
Level
Advanced
Qualification
Certificate of attendance/completion
Effective Communication
Face-to-face
£384.00
Effective Communication WWP Training Limited
This programme is for you if you want to communicate in a powerful, positive, and assertive manner.
This programme is for you if you want to communicate in a powerful, positive, and assertive manner.
£384.00
Delivery Method
Face-to-face
Level
Beginner
Qualification
Certificate of attendance/completion
Outlook 2016 Essentials - Online Course - CPD Accredited
e-Learning
£12.00
Outlook 2016 Essentials - Online Course - CPD Accredited The Mandatory Training Group
Learners will be able to use Microsoft Office Outlook 2016 Essentials to enhance professional correspondence, create calendars, and schedule appointments. Learners will create and edit professional email messages, maintain calendars... read more
Learners will be able to use Microsoft Office Outlook 2016 Essentials to enhance professional correspondence, create calendars, and schedule appointments.... read more
£12.00
Delivery Method
e-Learning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Word 2016 Essentials - Online Course - CPD Accredited
e-Learning
£12.00
Word 2016 Essentials - Online Course - CPD Accredited The Mandatory Training Group
Learners will gain a fundamental understanding of the Microsoft Word environment and the ability to complete tasks independently. Learners will demonstrate the correct application of the principle features of Microsoft... read more
Learners will gain a fundamental understanding of the Microsoft Word environment and the ability to complete tasks independently. Learners will... read more
£12.00
Delivery Method
e-Learning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Word 2016 Expert - Online Course - CPD Accredited
e-Learning
£12.00
Word 2016 Expert - Online Course - CPD Accredited The Mandatory Training Group
Learners will learn to proficiently use the advanced features of Microsoft Office Word 2016 for document content management and advanced formatting - critical skills for those in roles such as... read more
Learners will learn to proficiently use the advanced features of Microsoft Office Word 2016 for document content management and advanced... read more
£12.00
Delivery Method
e-Learning
Level
Advanced
CPD Points
4
Qualification
Certificate of attendance/completion
Administrative Office Procedures - Online Course - CPD Accredited
e-Learning
£12.00
Administrative Office Procedures - Online Course - CPD Accredited The Mandatory Training Group
Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well-run office reduces miscommunications and helps to eliminate common errors. By making... read more
Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well-run office... read more
£12.00
Delivery Method
e-Learning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Body Language Basic Skills - Online Course - CPD Accredited
e-Learning
£12.00
Body Language Basic Skills - Online Course - CPD Accredited The Mandatory Training Group
Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not have. Through body language basics... read more
Can you tell if someone is telling the truth just by looking at them? It is a skill that a... read more
£12.00
Delivery Method
e-Learning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Interpersonal Skills - Online Course - CPD Accredited
e-Learning
£12.00
Interpersonal Skills - Online Course - CPD Accredited The Mandatory Training Group
We have all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Participants on this e-learning course will identify ways... read more
We have all met that dynamic, charismatic person that just has a way with others, and has a way of... read more
£12.00
Delivery Method
e-Learning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Social Intelligence - Online Course - CPD Accredited
e-Learning
£12.00
Social Intelligence - Online Course - CPD Accredited The Mandatory Training Group
Social Intelligence is about understanding your environment and having a positive influence. Participants will become more confident in their social situations by learning how to express and interrupt social cues.... read more
Social Intelligence is about understanding your environment and having a positive influence. Participants will become more confident in their social... read more
£12.00
Delivery Method
e-Learning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Anger Management - Online Course - CPD Accredited
e-Learning
£12.00
Anger Management - Online Course - CPD Accredited The Mandatory Training Group
Benjamin Franklin once said, 'In this world nothing can be said to be certain, except death and taxes.' We would add a third item to his list: anger. Controlling and... read more
Benjamin Franklin once said, 'In this world nothing can be said to be certain, except death and taxes.' We would... read more
£12.00
Delivery Method
e-Learning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Handling a Challenging Customer - Online Course - CPD Accredited
e-Learning
£12.00
Handling a Challenging Customer - Online Course - CPD Accredited The Mandatory Training Group
Customer service is a necessary position in the job world today. It helps companies give customers what they want and what they need. Although many customers can be difficult, with... read more
Customer service is a necessary position in the job world today. It helps companies give customers what they want and... read more
£12.00
Delivery Method
e-Learning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Event Planning & Management - Online Course - CPD Accredited
e-Learning
£12.00
Event Planning & Management - Online Course - CPD Accredited The Mandatory Training Group
Successful event planning starts with possessing good communication skills, being highly organised, and having the ability to follow up with vendors until completion. Preparation before, during, and after is crucial... read more
Successful event planning starts with possessing good communication skills, being highly organised, and having the ability to follow up with... read more
£12.00
Delivery Method
e-Learning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Improving Mindfulness - Online Course - CPD Accredited
e-Learning
£12.00
Improving Mindfulness - Online Course - CPD Accredited The Mandatory Training Group
Mindfulness is a term that is frequently used but rarely defined. Practicing true mindfulness encourages living in the present while it addresses the danger of distorted thinking. Staying in tune... read more
Mindfulness is a term that is frequently used but rarely defined. Practicing true mindfulness encourages living in the present while... read more
£12.00
Delivery Method
e-Learning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Increasing Your Happiness - Online Course - CPD Accredited
e-Learning
£12.00
Increasing Your Happiness - Online Course - CPD Accredited The Mandatory Training Group
Increasing one's happiness can be done through the power of positive thinking. That is one skill that this comprehensive e-learning program will touch on to teach participants how to be... read more
Increasing one's happiness can be done through the power of positive thinking. That is one skill that this comprehensive e-learning... read more
£12.00
Delivery Method
e-Learning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
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