Complaints Handling Training

All Face-to-face e-Learning More...
Blended Distance Consultancy Work Experience Resources
Conflict Resolution Training
Face-to-face
£300.00
Conflict Resolution Training The Learning Enterprise
This course aims to enable staff to increase their skills in dealing with potentially violent situations and to give them a greater understanding of proper procedures. This course is designed... read more
Qualification
Certificate of attendance/completion
Location(s)
Farnham, Woking
Complaints Handling - Online E-Learning Course - Fully CPD Accredited
e-Learning
£28.08 £11.99
Complaints Handling - Online E-Learning Course - Fully CPD Accredited HRUK E-Learning
This course will show the user how to identify a complaint then investigate, resolve and respond to that complaint.
Qualification
Certificate of attendance/completion
Location(s)
Online
Patient Facing Skills 1 - Dealing with Confrontation in the NHS
Face-to-face
£375.00
Patient Facing Skills 1 - Dealing with Confrontation in the NHS Rooted Training
Things they say about Rooted Training: "Overall very educational and interesting. The knowledge of the trainer made his suggestions very helpful" Nikki from Nottingham "Very worthwhile. It was inspiring and confidence building.... read more
Location(s)
Keighley
Customer Service Level 2 - CPD Certified
e-Learning
£35.93 £29.94
Customer Service Level 2 - CPD Certified ProTrainings Europe Ltd
This course is designed for learners who deal with customers on a daily basis as part of their job role
Level
Beginner
CPD Points
3
Qualification
Certificate of attendance/completion
Location(s)
Online
Data Protection - CPD Certified
e-Learning
£35.93 £29.94
Data Protection - CPD Certified ProTrainings Europe Ltd
This course gives learners an insight into the regulations that cover the storage and security of data in the workplace.
CPD Points
3
Qualification
Certificate of attendance/completion
Location(s)
Online
Self-defence in the NHS
Face-to-face
£375.00
Self-defence in the NHS Rooted Training
The growing threat of violence in the workplace is a general worry for many in society, but is a particular concern for those working in the health service. This session... read more
Location(s)
Keighley