Conflict Resolution (NHS) Training

When conflicts arises in healthcare, both patients and staff can be put at risk. Our CPD accredited conflict resolution training courses will prepare your team for these challenges, and teach them to resolve conflict safely, efficiently and with minimal distress to those involved.

The elements covered by conflict resolution training for health include the management of challenging behaviour, and the correct procedures for confronting and de-escalating violence and aggression. This extends to the management of workplace disputes. The conflict resolution elearning materials and face-to-face courses listed below highlight the impact of conflict on patients and clients, as well as the appropriate steps staff can take to bring a dispute to their employer’s attention.

Also included within our conflict resolution packages is guidance on managing risk in the event of conflict. This includes recognising the impact of restraint, and the importance of minimising its use.

To find the right course for you, please use the search function above or browse with the help of our preset filters.

All Face-to-face e-Learning More...
Blended Distance Consultancy Work Experience Resources
Conflict Resolution
e-Learning
£11.00
Conflict Resolution Skills for Health
Conflict resolution e-learning: Develop an awareness of the risks of providing public help, dealing with conflict, and an understanding of what is available to support you in this effectively and safely
Level
Beginner
Qualification
Certificate of attendance/completion
Location(s)
Online
Conflict Resolution Training
Face-to-face
£300.00
Conflict Resolution Training The Learning Enterprise
This course aims to enable staff to increase their skills in dealing with potentially violent situations and to give them a greater understanding of proper procedures. This course is designed as part of the strategy on dealing with violence against staff in the workplace, and to support all staff dealing with the public who may need to deal with potentially violent situations.
Qualification
Certificate of attendance/completion
Location(s)
Farnham, Woking
Patient Facing Skills 1 - Dealing with Confrontation in the NHS
Face-to-face
£375.00
Patient Facing Skills 1 - Dealing with Confrontation in the NHS Rooted Training
Things they say about Rooted Training: "Overall very educational and interesting. The knowledge of the trainer made his suggestions very helpful" Nikki from Nottingham "Very worthwhile. It was inspiring and confidence building. Well paced and good value" Tracey from Wallasey "I have never been on
Location(s)
Keighley
Dealing with Conflict
Face-to-face
£375.00
Dealing with Conflict Rooted Training
Things they say about Rooted Training: "Overall very educational and interesting. The knowledge of the trainer made his suggestions very helpful" Nikki from Nottingham "Very worthwhile. It was inspiring and confidence building. Well paced and good value" Tracey from Wallasey
Location(s)
Keighley