Customer Service

All Face-to-face e-Learning More...
Blended Distance Consultancy Work Experience Resources
Customer Care for Healthcare (WYEC)
Face-to-face
£150.00
Customer Care for Healthcare (WYEC) West Yorkshire Excellence Centre
This course is designed to highlight effective and efficient customer care for front line staff. The course will provide techniques for delivering impressive customer service, handling complaints and difficult situations, as well as illustrating how to avoid common pitfalls and mistakes.
OCR Level 2 Diploma in Customer Service
Face-to-face
OCR Level 2 Diploma in Customer Service NVQ Business Solutions
This qualification is ideal for students who wish to improve their ability to deliver good customer service and their knowledge of how to satisfy customers' expectations. The course is valued by employers, the candidate will develop skills & competence, increased confidence and improve employability
Professional Development Suite for General Practice
e-Learning
£86.40
Professional Development Suite for General Practice Ararna
Ararna e-learning for General Practice - Professional Development Suite Ararna's professional development suite addresses key business skills to help improve the working life of practice staff, enhance the patient experience & optimise productivity, communication & professional skill sets of staff.
Patient Facing Skills 1 - Dealing with Confrontation in the NHS
Face-to-face
£375.00
Patient Facing Skills 1 - Dealing with Confrontation in the NHS Rooted Training
Things they say about Rooted Training: "Overall very educational and interesting. The knowledge of the trainer made his suggestions very helpful" Nikki from Nottingham "Very worthwhile. It was inspiring and confidence building. Well paced and good value" Tracey from Wallasey "I have never been on
Customer Service Essentials in Healthcare
Face-to-face
£160.00
Customer Service Essentials in Healthcare M&K Update Ltd
This is a multidisciplinary interactive workshop providing staff with essential skills and techniques to deliver a professional service. The course is suitable for all those involved in the provision of healthcare. "Excellent and informative course, would recommend to any healthcare professional."
Dementia Friendly Organisations
Consultancy
Dementia Friendly Organisations JoCo Learning & Development Ltd.
JoCo is supporting businesses from all sectors to become Dementia Friendly Organisations through recognition process which is based on a wealth of personal experience and professional health & social care expertise. The process is set into 3 levels, each made up of just 5 SMART criteria.