This course is designed to highlight effective and efficient customer care for front line staff. The course will provide techniques for delivering impressive customer service, handling complaints and difficult situations, as well as illustrating how to avoid common pitfalls and mistakes.
This qualification is ideal for students who wish to improve their ability to deliver good customer service and their knowledge of how to satisfy customers' expectations. The course is valued by employers, the candidate will develop skills & competence, increased confidence and improve employability
Ararna e-learning for General Practice - Professional Development Suite
Ararna's professional development suite addresses key business skills to help improve the working life of practice staff, enhance the patient experience & optimise productivity, communication & professional skill sets of staff.
Things they say about Rooted Training:
"Overall very educational and interesting. The knowledge of the trainer made his suggestions very helpful" Nikki from Nottingham
"Very worthwhile. It was inspiring and confidence building. Well paced and good value" Tracey from Wallasey
"I have never been on
JoCo is supporting businesses from all sectors to become Dementia Friendly Organisations through recognition process which is based on a wealth of personal experience and professional health & social care expertise. The process is set into 3 levels, each made up of just 5 SMART criteria.
This is a multidisciplinary interactive workshop providing staff with essential skills and techniques to deliver a professional service.
The course is suitable for all those involved in the provision of healthcare.
"Excellent and informative course, would recommend to any healthcare professional."