Customer Service Apprenticeship

All (9) Face-to-face (4) More...
Blended (4)
Intermediate Apprenticeship in Contact Centre Operations Level 2
Face-to-face
Intermediate Apprenticeship in Contact Centre Operations Level 2 Key Training Group
An Apprenticeship in Contact Centre Operations at an Intermediate Level (2) is an ideal programme for those that are working at an entry level position within a Contact/ Call Centre... read more
An Apprenticeship in Contact Centre Operations at an Intermediate Level (2) is an ideal programme for those that are working... read more
Delivery Method
Face-to-face
Level
Intermediate
Qualification
NVQ Level 2 or equivalent
Advanced Apprenticeship in Contact Centre Operations Level 3
Face-to-face
Advanced Apprenticeship in Contact Centre Operations Level 3 Key Training Group
An Apprenticeship in Contact Centre Operations at an Advanced Level (3) is an ideal programme for those that are working at a supervisory level within a Contact/ Call Centre environment.
An Apprenticeship in Contact Centre Operations at an Advanced Level (3) is an ideal programme for those that are working... read more
Delivery Method
Face-to-face
Level
Advanced
Qualification
NVQ Level 3 or equivalent
Apprenticeships
Blended
Apprenticeships Humber, Coast and Vale Excellence Centre
Please "view course" to see organisations that provide this training.
Please "view course" to see organisations that provide this training.
Delivery Method
Blended
Intermediate Apprenticeship in Customer Service Level 2
Face-to-face
Intermediate Apprenticeship in Customer Service Level 2 Key Training Group
This Apprenticeship programme would be best suited for any entry level employee working within a client facing or customer service role. Learners will need to be able to demonstrate that... read more
This Apprenticeship programme would be best suited for any entry level employee working within a client facing or customer service... read more
Delivery Method
Face-to-face
Level
Intermediate
Qualification
NVQ Level 2 or equivalent
Advanced Apprenticeship in Customer Service Level 3
Face-to-face
Advanced Apprenticeship in Customer Service Level 3 Key Training Group
This Apprenticeship programme would be well suited to those with experience working within a client facing or customer service role. Learners will need to be able to demonstrate that they... read more
This Apprenticeship programme would be well suited to those with experience working within a client facing or customer service role.... read more
Delivery Method
Face-to-face
Level
Advanced
Qualification
NVQ Level 3 or equivalent
NCFE Level 2 in Customer Service
Free
NCFE Level 2 in Customer Service HRUK E-Learning
Free
Delivery Method
Qualification
NVQ Level 2 or equivalent
Certificate in Customer Service for Health and Social Care Settings Level 2
Blended
Certificate in Customer Service for Health and Social Care Settings Level 2 Learning Curve Group
This course is designed to help learners develop positive working relationships with customers in a health and social care setting, using effective communication.
This course is designed to help learners develop positive working relationships with customers in a health and social care setting,... read more
Delivery Method
Blended
Level
Beginner
Qualification
NVQ Level 2 or equivalent
Customer Service Practitioner Level 2
Blended
Customer Service Practitioner Level 2 Ginger Nut Training
Supported by our expert assessors, this qualification will cover areas such as effective communication, understanding your organisation (incl. values, services and priorities) as well as understanding the different needs of... read more
Supported by our expert assessors, this qualification will cover areas such as effective communication, understanding your organisation (incl. values, services... read more
Delivery Method
Blended
Level
Intermediate
Qualification
Level 2 intermediate apprenticeship
PMA Customer Service Specialist – City & Guilds Level 3 Diploma
Blended
PMA Customer Service Specialist – City & Guilds Level 3 Diploma Practice Managers Association
As the name suggests learners will become ‘specialists’ in customer support and ‘advocates’ for excellent customer service, supporting other team members and highlighting service improvements, working with a range... read more
As the name suggests learners will become ‘specialists’ in customer support and ‘advocates’ for excellent customer service, supporting other... read more
Delivery Method
Blended
Level
Advanced
Qualification
Level 3 advanced apprenticeship