Customer Service Apprenticeship

All (6) Face-to-face (4) e-Learning More...
Blended (1) Distance Consultancy Work Experience Resources
Intermediate Apprenticeship in Contact Centre Operations Level 2
Face-to-face
Intermediate Apprenticeship in Contact Centre Operations Level 2 Key Training Group
An Apprenticeship in Contact Centre Operations at an Intermediate Level (2) is an ideal programme for those that are working at an entry level position within a Contact/ Call Centre... read more
Level
Intermediate
Qualification
NVQ Level 2 or equivalent
Location(s)
Windsor, Newcastle Upon Tyne, Leeds, Birmimngham, Wellingbourgh, London, Ipswich
Advanced Apprenticeship in Contact Centre Operations Level 3
Face-to-face
Advanced Apprenticeship in Contact Centre Operations Level 3 Key Training Group
An Apprenticeship in Contact Centre Operations at an Advanced Level (3) is an ideal programme for those that are working at a supervisory level within a Contact/ Call Centre environment.
Level
Advanced
Qualification
NVQ Level 3 or equivalent
Location(s)
Windsor, Newcastle Upon Tyne, Leeds, Birmimngham, Wellingbourgh, London, Ipswich
Intermediate Apprenticeship in Customer Service Level 2
Face-to-face
Intermediate Apprenticeship in Customer Service Level 2 Key Training Group
This Apprenticeship programme would be best suited for any entry level employee working within a client facing or customer service role. Learners will need to be able to demonstrate that... read more
Level
Intermediate
Qualification
NVQ Level 2 or equivalent
Location(s)
Windsor, Newcastle Upon Tyne, Leeds, Birmimngham, Wellingbourgh, London, Ipswich
Advanced Apprenticeship in Customer Service Level 3
Face-to-face
Advanced Apprenticeship in Customer Service Level 3 Key Training Group
This Apprenticeship programme would be well suited to those with experience working within a client facing or customer service role. Learners will need to be able to demonstrate that they... read more
Level
Advanced
Qualification
NVQ Level 3 or equivalent
Location(s)
Windsor, Newcastle Upon Tyne, Leeds, Birmimngham, Wellingbourgh, London, Ipswich
NCFE Level 2 in Customer Service
Free
NCFE Level 2 in Customer Service HRUK E-Learning
Qualification
NVQ Level 2 or equivalent
Location(s)
Leeds
Customer Service Practitioner Level 2
Blended
Customer Service Practitioner Level 2 Ginger Nut Training
Supported by our expert assessors, this qualification will cover areas such as effective communication, understanding your organisation (incl. values, services and priorities) as well as understanding the different needs of... read more
Level
Intermediate
Qualification
Level 2 intermediate apprenticeship
Location(s)
London