Customer Service Training

All (14) Face-to-face (5) e-Learning (8) More...
Blended Distance Consultancy (1) Work Experience Resources
Complaints Handling - Online E-Learning Course - Fully CPD Accredited
e-Learning
£28.08 £11.99
Complaints Handling - Online E-Learning Course - Fully CPD Accredited HRUK E-Learning
This course will show the user how to identify a complaint then investigate, resolve and respond to that complaint.
Qualification
Certificate of attendance/completion
Location(s)
Online
Customer Service - Online E-Learning Course - Fully CPD Accredited
e-Learning
£37.44 £11.99
Customer Service - Online E-Learning Course - Fully CPD Accredited HRUK E-Learning
Customer Service helps users define who their customers are and understand their needs. The course also enables users to learn the customer service, personal standards and preises standards process; deal... read more
Qualification
Certificate of attendance/completion
Location(s)
Online
Bullying & Harassment e-learning CPD
e-Learning
£9.99
Bullying & Harassment e-learning CPD Care4me Training & Consultancy
Our e-learning Bullying and Harassment course will explain the Equality Act 2010, protected characteristics, and the legal issues surrounding harassment and bullying.
Level
Beginner
CPD Points
1
Qualification
Certificate of attendance/completion
Location(s)
Online
Customer Service e-learning CPD
e-Learning
£9.99
Customer Service e-learning CPD Care4me Training & Consultancy
​This online Customer Service course will help learners define who their customers are and how to understand their needs, the course will also help learners to expand their knowledge on... read more
Level
Beginner
Qualification
Certificate of attendance/completion
Location(s)
Online
Professional Development Suite for General Practice
e-Learning
£86.40
Professional Development Suite for General Practice Ararna
Ararna e-learning for General Practice - Professional Development Suite Ararna's professional development suite addresses key business skills to help improve the working life of practice staff, enhance the patient experience &... read more
Qualification
Certificate of attendance/completion
Location(s)
Online
Customer Care for Healthcare (WYEC)
Face-to-face
£150.00
Customer Care for Healthcare (WYEC) West Yorkshire Excellence Centre
This course is designed to highlight effective and efficient customer care for front line staff. The course will provide techniques for delivering impressive customer service, handling complaints and difficult situations,... read more
Qualification
Certificate of attendance/completion
Location(s)
Leeds, Bradford
OCR Level 2 Diploma in Customer Service
Face-to-face
OCR Level 2 Diploma in Customer Service NVQ Business Solutions
This qualification is ideal for students who wish to improve their ability to deliver good customer service and their knowledge of how to satisfy customers' expectations. The course is valued by... read more
Qualification
Nationally recognised
Location(s)
Croughton
Patient Facing Skills 1 - Dealing with Confrontation in the NHS
Face-to-face
£375.00
Patient Facing Skills 1 - Dealing with Confrontation in the NHS Rooted Training
Things they say about Rooted Training: "Overall very educational and interesting. The knowledge of the trainer made his suggestions very helpful" Nikki from Nottingham "Very worthwhile. It was inspiring and confidence building.... read more
Location(s)
Keighley
Professional boundaries
Face-to-face
Professional boundaries The Training Exchange
​Maintaining a positive, friendly working relationship at a professional distance can be a tricky balance, particularly in a world where we are encouraged to freely share personal information in the... read more
Qualification
Certificate of attendance/completion
Location(s)
Bristol
Customer Service Essentials in Healthcare
Face-to-face
£160.00
Customer Service Essentials in Healthcare M&K Update Ltd
This is a multidisciplinary interactive workshop providing staff with essential skills and techniques to deliver a professional service. The course is suitable for all those involved in the provision of healthcare. ... read more
Level
Beginner
Qualification
Certificate of attendance/completion
Location(s)
London, Manchester, Birmingham, Norwich, Edinburgh, Newcastle, Bristol, Durham, Cardiff, Glasgow, Liverpool, Manchester
Customer Service Level 2 - CPD Certified
e-Learning
£35.93 £29.94
Customer Service Level 2 - CPD Certified ProTrainings Europe Ltd
This course is designed for learners who deal with customers on a daily basis as part of their job role
Level
Beginner
CPD Points
3
Qualification
Certificate of attendance/completion
Location(s)
Online
Equality & Diversity - CPD Certified
e-Learning
£35.93 £29.94
Equality & Diversity - CPD Certified ProTrainings Europe Ltd
Equality and diversity is a term used in the United Kingdom to define and champion equality, diversity and human rights as defining values of society
CPD Points
4
Qualification
Certificate of attendance/completion
Location(s)
Online
Signposting, Prioritisation and Communication Skills Programme
e-Learning
£42.00
Signposting, Prioritisation and Communication Skills Programme Telelearning
​This programme has been designed for GP Receptionists, Administration staff, Call Handling staff and other non clinical staff who are the first point of contact within healthcare organisations.
Qualification
Certificate of attendance/completion
Dementia Friendly Organisations
Consultancy
Dementia Friendly Organisations JoCo Learning & Development Ltd.
JoCo is supporting businesses from all sectors to become Dementia Friendly Organisations through recognition process which is based on a wealth of personal experience and professional health & social care... read more
Qualification
Provider own qualification (this must be assessed)
Location(s)
Nottingham