Customer Service Training

All (35) Face-to-face (6) e-Learning (27) More...
Blended Distance (1) Consultancy (1) Work Experience Resources
Leading Customer Experience
Face-to-face
Free
Leading Customer Experience West Yorkshire & Harrogate Excellence Centre
Helping Managers develop their teams in a way that promotes good customer service and high quality care.
Location(s)
Wakefield, Harrogate
Dementia Training
Face-to-face
Free
Dementia Training West Yorkshire & Harrogate Excellence Centre
This course enables staff to understand how to support and work with individuals with Dementia.
Location(s)
Harrogate, Saltaire
Complaints Handling - Online E-Learning Course - Fully CPD Accredited
e-Learning
£28.08 £11.99
Complaints Handling - Online E-Learning Course - Fully CPD Accredited HRUK E-Learning
This course will show the user how to identify a complaint then investigate, resolve and respond to that complaint.
Qualification
Certificate of attendance/completion
Bullying & Harassment e-learning CPD
e-Learning
£9.99 £7.99
Bullying & Harassment e-learning CPD Care4me Training & Consultancy
Our e-learning Bullying and Harassment course will explain the Equality Act 2010, protected characteristics, and the legal issues surrounding harassment and bullying.
Level
Beginner
CPD Points
1
Qualification
Certificate of attendance/completion
Customer Service e-learning CPD
e-Learning
£9.99 £7.99
Customer Service e-learning CPD Care4me Training & Consultancy
​This online Customer Service course will help learners define who their customers are and how to understand their needs, the course will also help learners to expand their knowledge on... read more
Level
Beginner
CPD Points
1
Qualification
Certificate of attendance/completion
Word 2016 Essentials - Online CPD Training Course & Certification - Microsoft Office CPD Accredited
e-Learning
£179.99 £35.99
Word 2016 Essentials - Online CPD Training Course & Certification - Microsoft Office CPD Accredited The Mandatory Training Group
Learners will gain a fundamental understanding of the Microsoft Word environment and the ability to complete tasks independently. Learners will demonstrate the correct application of the principle features of Microsoft... read more
Level
Intermediate
CPD Points
6
Qualification
Certificate of attendance/completion
Word 2016 Expert - Online CPD Training Course & Certification - Microsoft Office CPD Accredited
e-Learning
£179.99 £35.99
Word 2016 Expert - Online CPD Training Course & Certification - Microsoft Office CPD Accredited The Mandatory Training Group
Learners will learn to proficiently use the advanced features of Microsoft Office Word 2016 for document content management and advanced formatting - critical skills for those in roles such as... read more
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Certificate in Marketing Basics - Online Training Course - 85% OFF Buy Now £29.99
e-Learning
£239.99 £35.99
Certificate in Marketing Basics - Online Training Course - 85% OFF Buy Now £29.99 The Mandatory Training Group
Marketing is an essential element for every business. It can be that one missing piece of the puzzle, and when it fits the big picture is revealed. Participants will be... read more
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Customer Service â e-Learning CPD
e-Learning
£12.00
Customer Service – e-Learning CPD Caring for Care Limited
Level
Intermediate
Qualification
Certificate of attendance/completion
Customer Service - Online E-Learning Course - Fully CPD Accredited
e-Learning
£37.44 £11.99
Customer Service - Online E-Learning Course - Fully CPD Accredited HRUK E-Learning
Customer Service helps users define who their customers are and understand their needs. The course also enables users to learn the customer service, personal standards and preises standards process; deal... read more
Qualification
Certificate of attendance/completion
Certificate in "Developing a Lunch and Learn"  - Online Training Course - 85% OFF Buy Now £29.99
e-Learning
£239.99 £35.99
Certificate in "Developing a Lunch and Learn" - Online Training Course - 85% OFF Buy Now £29.99 The Mandatory Training Group
Creating a lunch and learn session is a low cost training option. It is a great way to introduce a topic or give a small demonstration on a new product... read more
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Certificate in Life Coaching Essentials - Online Training Course - 85% OFF Buy Now £29.99
e-Learning
£239.99 £35.99
Certificate in Life Coaching Essentials - Online Training Course - 85% OFF Buy Now £29.99 The Mandatory Training Group
Many people often mistake a life coach for a mental health professional, such as a psychiatrist or a therapist. This misconception often leads people to believe they do not need... read more
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Certificate in Measuring Results from Training - Online Training Course - 85% OFF Buy Now £29.99
e-Learning
£23,998.80 £35.99
Certificate in Measuring Results from Training - Online Training Course - 85% OFF Buy Now £29.99 The Mandatory Training Group
Although we all know that training can have many amazing benefits, sometimes it can be hard to prove those benefits and attach a dollar value to training. Some topics, like... read more
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Certificate in Attention Management - Online Training Course - 85% OFF Buy Now £29.99
e-Learning
£239.99 £35.99
Certificate in Attention Management - Online Training Course - 85% OFF Buy Now £29.99 The Mandatory Training Group
A distracted employee is a less effective employee. Employees who do not pay attention to their work can waste valuable time and make careless mistakes. Participants will be more efficient... read more
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Certificate in Body Language Basic Skills - Online Training Course - 85% OFF Buy Now £29.99
e-Learning
£239.99 £35.99
Certificate in Body Language Basic Skills - Online Training Course - 85% OFF Buy Now £29.99 The Mandatory Training Group
Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not have. Through body language basics... read more
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Certificate in Interpersonal Skills - Online Training Course - 85% OFF Buy Now £29.99
e-Learning
£239.99 £35.99
Certificate in Interpersonal Skills - Online Training Course - 85% OFF Buy Now £29.99 The Mandatory Training Group
We have all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Participants on this e-learning course will identify ways... read more
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Certificate in Anger Management - Online Training Course - 85% OFF Buy Now £29.99
e-Learning
£239.99 £35.99
Certificate in Anger Management - Online Training Course - 85% OFF Buy Now £29.99 The Mandatory Training Group
Benjamin Franklin once said, 'In this world nothing can be said to be certain, except death and taxes.' We would add a third item to his list: anger. Controlling and... read more
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Certificate in Conflict Resolution - Online Training Course - 85% OFF Buy Now £29.99
e-Learning
£239.99 £35.99
Certificate in Conflict Resolution - Online Training Course - 85% OFF Buy Now £29.99 The Mandatory Training Group
Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to... read more
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Certificate in Call Centre Training - Online Training Course - 85% OFF Buy Now £29.99
e-Learning
£239.99 £35.99
Certificate in Call Centre Training - Online Training Course - 85% OFF Buy Now £29.99 The Mandatory Training Group
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Centre Training will help provide those skills. This online course will help participants improve their... read more
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Certificate in Contact Centre Training - Online Training Course - 85% OFF Buy Now £29.99
e-Learning
£239.99 £35.99
Certificate in Contact Centre Training - Online Training Course - 85% OFF Buy Now £29.99 The Mandatory Training Group
For many people, the term Contact Centre relates to sales calls and telemarketers. There are so many avenues that a contact centre can be of assistance within a company that... read more
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion