Page 2 of 6 for Customer Service Training

All (102) Face-to-face (16) eLearning (75) More...
Blended (1) Distance (7) Consultancy (1) Virtual (2)
Customer Service – Online Course – CPD Accredited
eLearning
£12.00
Customer Service – Online Course – CPD Accredited The Mandatory Training Group
Each and every one of us serves customers, whether we realise it or not. Maybe you're on the front lines of a company, serving the people who buy your products.... read more
Each and every one of us serves customers, whether we realise it or not. Maybe you're on the front lines... read more
£12.00
Delivery Method
eLearning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Customer Support – Online Course – CPD Accredited
eLearning
£12.00
Customer Support – Online Course – CPD Accredited The Mandatory Training Group
Customer support used to mean a face-to-face conversation with a customer, or a phone call. Today, technology has changed how we approach customer support. It now encompasses the internet, websites,... read more
Customer support used to mean a face-to-face conversation with a customer, or a phone call. Today, technology has changed how... read more
£12.00
Delivery Method
eLearning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Overcoming Sales Objections - Online Course - CPD Accredited
eLearning
£12.00
Overcoming Sales Objections - Online Course - CPD Accredited The Mandatory Training Group
Experiencing a sales objection can be a disheartening event. Through this course your participants will learn how to eliminate the objection and push through to get that sale. Even the... read more
Experiencing a sales objection can be a disheartening event. Through this course your participants will learn how to eliminate the... read more
£12.00
Delivery Method
eLearning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Sales Fundamentals - Online Course - CPD Accredited
eLearning
£12.00
Sales Fundamentals - Online Course - CPD Accredited The Mandatory Training Group
Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential... read more
Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very... read more
£12.00
Delivery Method
eLearning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Telephone Etiquette - Online Course - CPD Accredited
eLearning
£12.00
Telephone Etiquette - Online Course - CPD Accredited The Mandatory Training Group
The meaning of telephone etiquette can sometimes be difficult to describe. It can be a unique attribute or characteristic that facilitates great communication, inside and outside the office. It can... read more
The meaning of telephone etiquette can sometimes be difficult to describe. It can be a unique attribute or characteristic that... read more
£12.00
Delivery Method
eLearning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Customer Service for Health and Social Care Settings L2
Distance
Customer Service for Health and Social Care Settings L2 Humber, Coast and Vale Health and Social Care Workforce Consortium
Please "view course" to see organisations that provide this training.
Please "view course" to see organisations that provide this training.
Delivery Method
Distance
Information, Advice or Guidance L2
Distance
Information, Advice or Guidance L2 Humber, Coast and Vale Health and Social Care Workforce Consortium
Please "view course" to see organisations that provide this training.
Please "view course" to see organisations that provide this training.
Delivery Method
Distance
Customer Service L2
Distance
Customer Service L2 Humber, Coast and Vale Health and Social Care Workforce Consortium
Please "view course" to see organisations that provide this training.
Please "view course" to see organisations that provide this training.
Delivery Method
Distance
Buiness Admin L2 Certificate
Distance
Buiness Admin L2 Certificate Humber, Coast and Vale Health and Social Care Workforce Consortium
Please "view course" to see organisations that provide this training.
Please "view course" to see organisations that provide this training.
Delivery Method
Distance
Customer Care
Face-to-face
Customer Care Humber, Coast and Vale Health and Social Care Workforce Consortium
Please "view course" for further details on this training.
Please "view course" for further details on this training.
Delivery Method
Face-to-face
In-Person Sales Training - Online Course - CPD Accredited
eLearning
£12.00
In-Person Sales Training - Online Course - CPD Accredited The Mandatory Training Group
In the age of online shopping and technology, in-person sales can easily be ignored. Do not overlook the importance of personal contact. You never know when or where you will... read more
In the age of online shopping and technology, in-person sales can easily be ignored. Do not overlook the importance of... read more
£12.00
Delivery Method
eLearning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
GDPR for Health and Social Care - Level 2 - Online Course - CPD Accredited
eLearning
£12.00
GDPR for Health and Social Care - Level 2 - Online Course - CPD Accredited The Mandatory Training Group
Welcome to our online GDPR for health and social care training course for healthcare and social care providers. Our online GDPR for health and social care training courses are developed... read more
Welcome to our online GDPR for health and social care training course for healthcare and social care providers. Our online... read more
£12.00
Delivery Method
eLearning
Level
Intermediate
CPD Points
2
Qualification
Certificate of attendance/completion
Excellence in supporting healthcare
eLearning
Excellence in supporting healthcare Practice Managers Association
The ILM approved, Excellence in Supporting Healthcare, certificate is the first e-learning programme of its kind. The pilot in South London has now successfully completed and enrolment is open. Please... read more
The ILM approved, Excellence in Supporting Healthcare, certificate is the first e-learning programme of its kind. The pilot in South... read more
Delivery Method
eLearning
Level
Beginner
Qualification
Other externally awarded
Customer Service Specialist Level 3 Apprenticeship Standard
Blended
Customer Service Specialist Level 3 Apprenticeship Standard Practice Managers Association
Based upon Customer Service Specialist Level 3 Apprenticeship Standard and City & Guilds Level 3 Diploma, this course offers the opportunity for customer service practitioners (receptionists, administrators, care navigators) to... read more
Based upon Customer Service Specialist Level 3 Apprenticeship Standard and City & Guilds Level 3 Diploma, this course offers the... read more
Delivery Method
Blended
Qualification
Level 3 advanced apprenticeship
Customer service and managing conflict workshop
Face-to-face
Customer service and managing conflict workshop Practice Managers Association
This half day workshop been developed to support receptionists and other health care professionals in General Practice to develop their skills and confidence to provide excellence in customer service and... read more
This half day workshop been developed to support receptionists and other health care professionals in General Practice to develop their... read more
Delivery Method
Face-to-face
Qualification
Certificate of attendance/completion
Exceptional customer service
Face-to-face
Exceptional customer service Practice Managers Association
​ This workshop was developed to support practice managers and other healthcare professionals in GP practices to develop their skills and confidence to provide excellence in customer service. Our workshops are... read more
​ This workshop was developed to support practice managers and other healthcare professionals in GP practices to develop their skills and... read more
Delivery Method
Face-to-face
Qualification
Certificate of attendance/completion
Stress Management at Work - Online Training Course - CPDUK Accredited
eLearning
£29.99
Stress Management at Work - Online Training Course - CPDUK Accredited The Mandatory Training Group
​Welcome to The Mandatory Training Group's online Stress Management at Work training course. This e-learning course was developed to meet the required learning outcomes in the Skills for Health’s UK... read more
​Welcome to The Mandatory Training Group's online Stress Management at Work training course. This e-learning course was developed to meet... read more
£29.99
Delivery Method
eLearning
Qualification
Certificate of attendance/completion
Leading and Motivating a Team - Online Training Course - CPDUK Accredited
eLearning
£29.99
Leading and Motivating a Team - Online Training Course - CPDUK Accredited The Mandatory Training Group
​Welcome to The Mandatory Training Group's online Online Leading and Motivating a Team training course. This e-learning course was developed to meet the required learning outcomes in the Skills for... read more
​Welcome to The Mandatory Training Group's online Online Leading and Motivating a Team training course. This e-learning course was developed... read more
£29.99
Delivery Method
eLearning
Qualification
Certificate of attendance/completion
Prepare to Deliver Excellent Customer Service - E-Learning Course - CPDUK Certified
eLearning
£29.99
Prepare to Deliver Excellent Customer Service - E-Learning Course - CPDUK Certified The Mandatory Training Group
​Welcome to The Mandatory Training Group's online Online Prepare to Deliver Excellent Customer Service training course. This e-learning course was developed to meet the required learning outcomes in the Skills... read more
​Welcome to The Mandatory Training Group's online Online Prepare to Deliver Excellent Customer Service training course. This e-learning course was... read more
£29.99
Delivery Method
eLearning
Qualification
Certificate of attendance/completion
Call Centre Training - Sales and Customer Service Training for Call Centre Agents:  - e-Learning CPD Accredited
eLearning
£18.00 £9.60
Call Centre Training - Sales and Customer Service Training for Call Centre Agents: - e-Learning CPD Accredited Dita Consulting
This content will help call centre agents learn to make the most of their telephone-based work, including understanding the best ways to listen and be heard. Each phone interaction has... read more
This content will help call centre agents learn to make the most of their telephone-based work, including understanding the best... read more
£9.60 (was £18.00)
Delivery Method
eLearning
CPD Points
3
Qualification
Certificate of attendance/completion