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All (105) Face-to-face (13) eLearning (82) More...
Blended (1) Distance (6) Consultancy (1) Virtual (2)
Self-Awareness Course
eLearning
£14.99
Self-Awareness Course My Training Academy
The self-awareness course aims to provide learners with the tools to help improve their selfawareness. The course looks at the importance of having self-awareness and what impact this can have... read more
The self-awareness course aims to provide learners with the tools to help improve their selfawareness. The course looks at the... read more
£14.99
Delivery Method
eLearning
Level
Beginner
CPD Points
1
Qualification
Certificate of attendance/completion
Customer Care Certification
eLearning
£300.00 £150.00
Customer Care Certification Online Courses Learning
£150.00 (was £300.00)
Delivery Method
eLearning
Level
Beginner
CPD Points
8
Qualification
Certificate of attendance/completion
Customer Services Certification Level 3
eLearning
£300.00 £150.00
Customer Services Certification Level 3 Online Courses Learning
£150.00 (was £300.00)
Delivery Method
eLearning
Level
Intermediate
CPD Points
10
Qualification
Certificate of attendance/completion
COMMUNICATION SKILLS
eLearning
£42.00 £12.00
COMMUNICATION SKILLS Edify Training
This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands... read more
This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce... read more
£12.00 (was £42.00)
Delivery Method
eLearning
Level
Beginner
Qualification
Provider own qualification (this must be assessed)
Age Verification CPD Accredited Online Course
eLearning
£12.00 £9.00
Age Verification CPD Accredited Online Course Learning247
There is a lawful requirement for every licensed premises to make sure that they have an age verification policy relating to the supply of alcohol on their premises.
There is a lawful requirement for every licensed premises to make sure that they have an age verification policy relating... read more
£9.00 (was £12.00)
Delivery Method
eLearning
Level
Beginner
CPD Points
1
Qualification
Certificate of attendance/completion
AUASP Award for Underage Sales Prevention CPD Accredited Course
eLearning
£12.00 £9.00
AUASP Award for Underage Sales Prevention CPD Accredited Course Learning247
The Award for Underage Sales Prevention focuses on preventing unlawful sales in age-restricted products.
The Award for Underage Sales Prevention focuses on preventing unlawful sales in age-restricted products.
£9.00 (was £12.00)
Delivery Method
eLearning
Level
Beginner
CPD Points
1
Qualification
Certificate of attendance/completion
Bribery Act Awareness CPD Accredited Online Course
eLearning
£12.00 £9.00
Bribery Act Awareness CPD Accredited Online Course Learning247
The UK Bribery Act 2010 came in to force on the 1st of July 2011 making it a legal requirement for all business operating within the UK to ensure adequate... read more
The UK Bribery Act 2010 came in to force on the 1st of July 2011 making it a legal requirement... read more
£9.00 (was £12.00)
Delivery Method
eLearning
Level
Beginner
CPD Points
1
Qualification
Certificate of attendance/completion
Complaint Training & Conflict Resolution Online Course
eLearning
£18.00 £15.00
Complaint Training & Conflict Resolution Online Course Learning247
Knowledge of the handling and management of complaints and conflict resolution in the workplace is another requirement for Health & Social Care Professionals. This session will give you an understanding... read more
Knowledge of the handling and management of complaints and conflict resolution in the workplace is another requirement for Health &... read more
£15.00 (was £18.00)
Delivery Method
eLearning
Level
Beginner
CPD Points
1
Qualification
Certificate of attendance/completion
Complaints Handling CPD Accredited Online Course
eLearning
£12.00 £9.00
Complaints Handling CPD Accredited Online Course Learning247
This course will look at how to respond to complaints, the complaints handling process and how to identify incidents and errors.
This course will look at how to respond to complaints, the complaints handling process and how to identify incidents and... read more
£9.00 (was £12.00)
Delivery Method
eLearning
Level
Beginner
CPD Points
1
Qualification
Certificate of attendance/completion
Contracts & Written Statements CPD Accredited Online Course
eLearning
£12.00 £9.00
Contracts & Written Statements CPD Accredited Online Course Learning247
You will find out who needs a written statement or contract and what information they should contain. There are processes to go through when a contract is varied or terminated... read more
You will find out who needs a written statement or contract and what information they should contain. There are processes... read more
£9.00 (was £12.00)
Delivery Method
eLearning
Level
Beginner
CPD Points
1
Qualification
Certificate of attendance/completion
Customer Service CPD Accredited Online Course
eLearning
£12.00 £9.00
Customer Service CPD Accredited Online Course Learning247
The course enables users to learn the customer service, personal standards and premises standards process; deal with complaints with good tactics, exceed customer expectations and go the extra mile to... read more
The course enables users to learn the customer service, personal standards and premises standards process; deal with complaints with good... read more
£9.00 (was £12.00)
Delivery Method
eLearning
Level
Beginner
CPD Points
1
Qualification
Certificate of attendance/completion
Discipline & Grievance CPD Accredited Online Course
eLearning
£12.00 £9.00
Discipline & Grievance CPD Accredited Online Course Learning247
In this module you’ll learn how to deal with disciplinary issues and what to do when an employee raises a grievance. Whether you’re a manager or an individual who is... read more
In this module you’ll learn how to deal with disciplinary issues and what to do when an employee raises a... read more
£9.00 (was £12.00)
Delivery Method
eLearning
Level
Beginner
CPD Points
1
Qualification
Certificate of attendance/completion
Handling of Violence & Aggression Online Course
eLearning
£18.00 £15.00
Handling of Violence & Aggression Online Course Learning247
The goal and outcome of this module is to address ways of handling violence and aggression, paying particular attention to those issues relevant to Health and Social Care Professionals.
The goal and outcome of this module is to address ways of handling violence and aggression, paying particular attention to... read more
£15.00 (was £18.00)
Delivery Method
eLearning
Level
Beginner
CPD Points
1
Qualification
Certificate of attendance/completion
Managing Conflict Awareness CPD Accredited Online Course
eLearning
£12.00 £9.00
Managing Conflict Awareness CPD Accredited Online Course Learning247
This online Managing Conflict course is aimed at all staff. This e-learning conflict management course raises participants understanding of the background to conflict and the contribution they can make to... read more
This online Managing Conflict course is aimed at all staff. This e-learning conflict management course raises participants understanding of the... read more
£9.00 (was £12.00)
Delivery Method
eLearning
Level
Beginner
CPD Points
1
Qualification
Certificate of attendance/completion
Managing People CPD Accredited Online Course
eLearning
£12.00 £9.00
Managing People CPD Accredited Online Course Learning247
The course will look at how you can get the best from your staff through setting proper objectives, giving regular and constructive feedback and managing tasks effectively. The module will... read more
The course will look at how you can get the best from your staff through setting proper objectives, giving regular... read more
£9.00 (was £12.00)
Delivery Method
eLearning
Level
Beginner
CPD Points
1
Qualification
Certificate of attendance/completion
Managing Risk & Minimising Restraint CPD Accredited Online Course
eLearning
£12.00 £9.00
Managing Risk & Minimising Restraint CPD Accredited Online Course Learning247
This module will help you to think about restraint: what it means for you and what it might mean to others, and some ideas that could help your practice.
This module will help you to think about restraint: what it means for you and what it might mean to... read more
£9.00 (was £12.00)
Delivery Method
eLearning
Level
Beginner
CPD Points
1
Qualification
Certificate of attendance/completion
Money Laundering Awareness CPD Accredited Online Course
eLearning
£12.00 £9.00
Money Laundering Awareness CPD Accredited Online Course Learning247
Money Laundering Awareness shows users how to assess the risk of money laundering in their business, report suspicious transactions or activities, what the everyday responsibilities under the money laundering regulations... read more
Money Laundering Awareness shows users how to assess the risk of money laundering in their business, report suspicious transactions or... read more
£9.00 (was £12.00)
Delivery Method
eLearning
Level
Beginner
CPD Points
1
Qualification
Certificate of attendance/completion
Moving & Handling of People CPD Accredited Online Course
eLearning
£12.00 £9.00
Moving & Handling of People CPD Accredited Online Course Learning247
This moving and handling of people training programme is designed to provide students with the essential knowledge and understanding of the safe process of moving people to prevent injury to... read more
This moving and handling of people training programme is designed to provide students with the essential knowledge and understanding of... read more
£9.00 (was £12.00)
Delivery Method
eLearning
Level
Beginner
CPD Points
1
Qualification
Certificate of attendance/completion
SALPS (Scottish Awareness Award for Licensed Premises Staff)
eLearning
£12.00 £9.00
SALPS (Scottish Awareness Award for Licensed Premises Staff) Learning247
SALPS is designed to assist you in understanding your responsibilities as a personal license holder, covering the legal basis of the required training of staff selling or serving alcohol under... read more
SALPS is designed to assist you in understanding your responsibilities as a personal license holder, covering the legal basis of... read more
£9.00 (was £12.00)
Delivery Method
eLearning
Level
Beginner
CPD Points
1
Qualification
Certificate of attendance/completion
Your Personal Development CPD Accredited Online Course
eLearning
£12.00 £9.00
Your Personal Development CPD Accredited Online Course Learning247
To be able to do your job well, it is important to understand the main duties and responsibilities of your role...
To be able to do your job well, it is important to understand the main duties and responsibilities of your... read more
£9.00 (was £12.00)
Delivery Method
eLearning
Level
Beginner
CPD Points
1
Qualification
Certificate of attendance/completion