Page 4 of 6 for Customer Service Training

This online Managing Conflict course is aimed at all staff. This e-learning conflict management course raises participants understanding of the background to conflict and the contribution they can make to... read more

The course will look at how you can get the best from your staff through setting proper objectives, giving regular and constructive feedback and managing tasks effectively. The module will... read more

This module will help you to think about restraint: what it means for you and what it might mean to others, and some ideas that could help your practice.

Money Laundering Awareness shows users how to assess the risk of money laundering in their business, report suspicious transactions or activities, what the everyday responsibilities under the money laundering regulations... read more

This moving and handling of people training programme is designed to provide students with the essential knowledge and understanding of the safe process of moving people to prevent injury to... read more

SALPS is designed to assist you in understanding your responsibilities as a personal license holder, covering the legal basis of the required training of staff selling or serving alcohol under... read more

To be able to do your job well, it is important to understand the main duties and responsibilities of your role...

The Customer Care Certificate will give you all of the information you require to effectively deal with customers in any situation.

The Customer Complaints Course provides students with the knowledge and skills necessary to effectively manage customer complaints.

Customer relationship is an imperative part of any modern day business. Building long lasting relationships with clients and providing them with the highest level of support and service at all... read more

These days more companies are looking for members who have outstanding customer service skills. More clients are focusing on the service they receive and are demanding that companies around the... read more

Customer Care is integral to the success of any business. The quality of the relationship and reputation your business has among your customers can determine the success or failure of... read more

Difficult people cost businesses hundreds of billions of pounds every year. Learning how to deal with difficult people therefore, is not just a necessary business move to protect your bottom... read more

Whether you are just entering the workforce or you have been working as an administrative assistant and want to push your career to the next level, our PA Diploma can... read more

The Key Account Management Training Course is one that will provide you with skills that can help you succeed in your new position as a key account manager.

A medical secretary is a very important person in any practice in the United Kingdom...

Visual merchandising is one of a retailer’s most valuable assets. When done well, it can drive sales, inspire loyalty in customers, improve the buying experience and communicate a brand’s core... read more

Welcome to The Mandatory Training Group's online Competitive Sales Strategies training course. This e-learning course was developed to meet the required learning outcomes in the Skills for Health’s UK Core... read more

This online Customer Service content will help users define who their customers are and how to understand their needs, the content will also help users to expand their knowledge on... read more

This content will show you how the telephone can supplement, enhance, and sometimes replace other means of marketing and selling, and how this personal approach can dramatically increase your sales... read more