This programme is for you if you need to gain willing co-operation from others, without jeopardising relationships and without resorting to manipulation. This programme will help you with strategies, tactics, tools and techniques to influence others and gain commitment.
This course aims to enable staff to increase their skills in dealing with potentially violent situations and to give them a greater understanding of proper procedures. This course is designed as part of the strategy on dealing with violence against staff in the workplace, and to support all staff dealing with the public who may need to deal with potentially violent situations.
This one day course is suitable for anyone who wants to improve their effectiveness with other people. The course is aimed at developing assertiveness skills and confidence in overall communication skills.
Things they say about Rooted Training:
"Overall very educational and interesting. The knowledge of the trainer made his suggestions very helpful" Nikki from Nottingham
"Very worthwhile. It was inspiring and confidence building. Well paced and good value" Tracey from Wallasey
"I have never been on
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