Leadership Training Courses

Family Liaison Officers are typically deployed to support families and staff members in cases of homicide, fatal road traffic collisions, natural disasters, fatal fires and workplace deaths.

Carrying out interviews is an integral and important part of any investigation and training is essential for those who are tasked with conducting investigative interviews. The PEACE model is the... read more

This course has been specifically designed to help learners identify indicators of radicalisation, along with providing familiarisation of strategies designed to prevent radicalisation. This module will help you learn effective... read more

Supervisors represent an important force in the economy. You have the power to turn on or turn off the productivity of the people who report to you. You are the... read more

​This workshop is for people who are new supervisors or who are interested in a supervisory position, as well as those who are team leads or part-time supervisors without a... read more

​Most people who call themselves trainers today probably didn’t start out to be trainers. This course will give you the skills that you need so that your students not only... read more

A one day course demonstrating tried and tested methods of defusing confrontational situations to keep everyone involved safe.

Whether you are a comfortable speaker looking to refresh or new to speaking to groups, this course will introduce you to the skills needed to confidently manage an audience of... read more

Supervision is linked to fundamental standards, which in turn, are linked to the Care Quality Commission’s Key Lines of Enquiry. Well led social care organisations will have a comprehensive supervision... read more

This course is designed to give you an overview of coaching and mentoring, and to get you to look at some of the key behaviours, skills and techniques used by... read more

Successful Behaviours for Leaders and Managers gets Lead to Succeed off to a great start and includes activities to get you thinking and interacting with the content.

"Developing Positive Culture" is so important because CQC will be looking at your culture as part of the fifth key question, is the service Well Led?

"Effective Supervision" is one of my favourite Lead to Succeed modules and includes "Active Listening".

"Leading and Managing the Process of Change" is a vital module, because things always change and sometimes those changes come from external sources.

"Leading and Managing the Inspection Process" is a popular module, and people always take away plenty of ideas, like the "outstanding log" or the "one drawer inspection kit".

Well Led gets started by looking inwards and knowing yourself. Including self-care and resilience, making the move from management to leadership and more.

Well Led is based on the experience of real managers in "good" and "outstanding" services and includes sharing the things that worked for them in real world inspections.

You know "those conversations"? Part of Well Led includes having "courageous conversations" and managing performance.

The practical strategies, action plans and ideas you take away from all of the Well Led modules are what makes this learning so valuable.

Helping managers to explore the performance management cycle, recognise that people perform differently and utilise tools and techniques available. Webinar for up to 16 delegates.