Management Training

Family Liaison Officers are typically deployed to support families and staff members in cases of homicide, fatal road traffic collisions, natural disasters, fatal fires and workplace deaths.

Level 3 award enables learners to achieve the standard required, knowledge and understanding of a subject relevant to their own work setting​

Carrying out interviews is an integral and important part of any investigation and training is essential for those who are tasked with conducting investigative interviews. The PEACE model is the... read more

The Sancus E-Learning Money Laundering Awareness course explains in simple terms how to assess the risk of money laundering in their business, report suspicious transactions or activities & other responsibilities

Sancus e-learning is a cost effective way of continuing your development at your own pace when it is convenient to you.

This interactive e-learning course will help you gain an understanding of what counter fraud is in the NHS and what steps to take if you suspect it is taking place

This course has been specifically designed to help learners identify indicators of radicalisation, along with providing familiarisation of strategies designed to prevent radicalisation. This module will help you learn effective... read more

This online Conflict Resolution course will introduce you to managing conflict procedures to improve your ability to deal with difficult or emotional conflict situations, in a more rational and professional... read more

​Most people who call themselves trainers today probably didn’t start out to be trainers. This course will give you the skills that you need so that your students not only... read more

For a low licence fee you can access 300 courses and issue them as and when it is right for you. No need to worry about turnover as you can... read more

A one day course demonstrating tried and tested methods of defusing confrontational situations to keep everyone involved safe.

Whether you are a comfortable speaker looking to refresh or new to speaking to groups, this course will introduce you to the skills needed to confidently manage an audience of... read more

This highly recommended course is designed to support care providers and their management teams to prepare for inspection.

Supervision is linked to fundamental standards, which in turn, are linked to the Care Quality Commission’s Key Lines of Enquiry. Well led social care organisations will have a comprehensive supervision... read more

This course is designed to give you an overview of coaching and mentoring, and to get you to look at some of the key behaviours, skills and techniques used by... read more

Successful Behaviours for Leaders and Managers gets Lead to Succeed off to a great start and includes activities to get you thinking and interacting with the content.

"Developing Positive Culture" is so important because CQC will be looking at your culture as part of the fifth key question, is the service Well Led?

"Effective Supervision" is one of my favourite Lead to Succeed modules and includes "Active Listening".

"Leading and Managing the Process of Change" is a vital module, because things always change and sometimes those changes come from external sources.

"Leading and Managing the Inspection Process" is a popular module, and people always take away plenty of ideas, like the "outstanding log" or the "one drawer inspection kit".