This is the foundation workshop to the PMA programme – a series focused on the business management of general practice – where practice finances and accounting systems are explained in... read more
This is the foundation workshop to the PMA programme – a series focused on the business management of general practice... read more
Imagine a service in which it’s easier to get to see your doctor or nurse and you get to spend around 45 mins with them in an informal setting. The... read more
Imagine a service in which it’s easier to get to see your doctor or nurse and you get to spend... read more
This module focuses on the Business Risks and Governance issues that regularly arise in medical practice, they are often difficult to deal with.
We will focus on how to create competitive,... read more
This module focuses on the Business Risks and Governance issues that regularly arise in medical practice, they are often difficult... read more
Effective Communication skills are among the most essential ones for every professional. We use all types of Communication on a daily basis, and thus it is imperative that we use... read more
Effective Communication skills are among the most essential ones for every professional. We use all types of Communication on a... read more
Receptionists are often the first point of contact in general practice for patients when it comes to ordering their repeat medications or when they have a query concerning them.
More and... read more
Receptionists are often the first point of contact in general practice for patients when it comes to ordering their repeat... read more
The key objective of Active Signposting (AS) is to help patients access the right care at the earliest opportunity. It is a new system of ‘triage‘, carried out at the... read more
The key objective of Active Signposting (AS) is to help patients access the right care at the earliest opportunity. It... read more
This module looks at the fundamental aspects of change management and how to deal with them.
We will focus on what change is and how to develop a change management approach... read more
This module looks at the fundamental aspects of change management and how to deal with them.
We will focus on what... read more
This web workshop is for NHS staff who are Practice or Admin Managers in Primary care who want to improve their operational delivery. During the workshop, delegates will learn at... read more
This web workshop is for NHS staff who are Practice or Admin Managers in Primary care who want to improve... read more
This web workshop is for those who would benefit from understanding the component parts of medical terminology.
An understanding of medical terminology is essential for anyone working in the medical industry.... read more
This web workshop is for those who would benefit from understanding the component parts of medical terminology.
An understanding of medical... read more
Active Signposting is a tool to develop the skills and career paths of non- clinical staff. Staff will move away from a passive role and have a more... read more
Active Signposting is a tool to develop the skills and career paths of non- clinical staff. Staff will... read more
NHS Pensions are explained in a user-friendly, interactive way. This web workshop will provide practical guidance to enable participants to map outcomes onto their own practice – across their GPs,... read more
NHS Pensions are explained in a user-friendly, interactive way. This web workshop will provide practical guidance to enable participants to... read more
Currently, one of the biggest challenges facing virtual teams is how to successfully work within that team. Teams that are geographically dispersed and primarily meet virtually – via webcast or... read more
Currently, one of the biggest challenges facing virtual teams is how to successfully work within that team. Teams that are... read more
There is a widely held belief that a strengthened version of general practice is essential to the wider sustainability of the NHS and that general practices themselves seem more open... read more
There is a widely held belief that a strengthened version of general practice is essential to the wider sustainability of... read more
This web workshop focuses on issues that regularly arise in medical practice and are often difficult to deal with.
We will cover employment law in an interactive way with practical guidance... read more
This web workshop focuses on issues that regularly arise in medical practice and are often difficult to deal with.
We will... read more
This web workshop will give delegates a clear understanding of both the transactional elements of Clinical Coding and the transformational change it has brought to GP practices. We will look... read more
This web workshop will give delegates a clear understanding of both the transactional elements of Clinical Coding and the transformational... read more
The COSHH training course is designed for candidates who handle chemicals as part of their daily work, this online COSHH course is ideal for an induction or refresher to the... read more
The COSHH training course is designed for candidates who handle chemicals as part of their daily work, this online COSHH... read more