Professional Skills

All (726) Face-to-face (157) e-Learning (539) More...
Blended (17) Distance (6) Consultancy (3) Resources (4)
Information Governance
e-Learning
£11.00
Information Governance Skills for Health
Information governance is essential training for all staff. This course includes GDPR guidance and enables learners to gain understanding of how to use principles and standards in their everyday work.... read more
Information governance is essential training for all staff. This course includes GDPR guidance and enables learners to gain understanding of... read more
£11.00
Delivery Method
e-Learning
Level
Beginner
Qualification
Certificate of attendance/completion
Communicating Successfully
Face-to-face
Free
Communicating Successfully West Yorkshire & Harrogate Excellence Centre
​This one day course teaches staff effective communication and listening skills to improve effectiveness of staff discussions.
​This one day course teaches staff effective communication and listening skills to improve effectiveness of staff discussions.
Free
Delivery Method
Face-to-face
Qualification
Certificate of attendance/completion
Location(s)
Harrogate
Highfield Level 3 Award In Food Safety In Catering
Face-to-face
Free
Highfield Level 3 Award In Food Safety In Catering West Yorkshire & Harrogate Excellence Centre
A nationally accredited course helping learners understand the legal responsibilities around food safety. this course is aimed at supervisors who have responsibility for food safety.
A nationally accredited course helping learners understand the legal responsibilities around food safety. this course is aimed at supervisors who... read more
Free
Delivery Method
Face-to-face
Location(s)
Wakefield, Ilkley
Meeting Needs and Reducing Distress
Face-to-face
Free
Meeting Needs and Reducing Distress West Yorkshire & Harrogate Excellence Centre
A practical and interactive course to help support staff to understand, manage and prevent conflict caused by challenging behaviours e.g Dementia, Aggression.
A practical and interactive course to help support staff to understand, manage and prevent conflict caused by challenging behaviours e.g... read more
Free
Delivery Method
Face-to-face
Location(s)
Harrogate
Resilience Training- Coping with stress in the workplace
Face-to-face
Free
Resilience Training- Coping with stress in the workplace West Yorkshire & Harrogate Excellence Centre
This Short resilience session is aimed at supporting the health and wellbeing of staff.
This Short resilience session is aimed at supporting the health and wellbeing of staff.
Free
Delivery Method
Face-to-face
Location(s)
Wakefield
Resilience Training- Managers
Face-to-face
Free
Resilience Training- Managers West Yorkshire & Harrogate Excellence Centre
To aid managers in noticing signs of stress in their teams and identifying appropriate action to take.
To aid managers in noticing signs of stress in their teams and identifying appropriate action to take.
Free
Delivery Method
Face-to-face
Location(s)
Wakefield
Compassionate Communication
Face-to-face
Free
Compassionate Communication West Yorkshire & Harrogate Excellence Centre
A course designed to support staff to feel confident having compassionate conversations with individuals in distress.
A course designed to support staff to feel confident having compassionate conversations with individuals in distress.
Free
Delivery Method
Face-to-face
Location(s)
Huddersfield, Bradford
Minute Taking
Face-to-face
Free
Minute Taking West Yorkshire & Harrogate Excellence Centre
Teaching staff about the role of a minute taker and techniques to ensure accurate and effective minute taking.
Teaching staff about the role of a minute taker and techniques to ensure accurate and effective minute taking.
Free
Delivery Method
Face-to-face
Location(s)
Harrogate
Personal Effectiveness
Face-to-face
Free
Personal Effectiveness West Yorkshire & Harrogate Excellence Centre
Providing Managers and Staff with the skills required to communicate and work effectively.
Providing Managers and Staff with the skills required to communicate and work effectively.
Free
Delivery Method
Face-to-face
Location(s)
Bradford
Project Management
Face-to-face
Free
Project Management West Yorkshire & Harrogate Excellence Centre
Supporting staff to develop project management skills and techniques.
Supporting staff to develop project management skills and techniques.
Free
Delivery Method
Face-to-face
Location(s)
Harrogate, Ilkley
Delegation/Emotional Intelligence
Face-to-face
Free
Delegation/Emotional Intelligence West Yorkshire & Harrogate Excellence Centre
Increasing productivity through delegation and use of emotional intelligence techniques.
Increasing productivity through delegation and use of emotional intelligence techniques.
Free
Delivery Method
Face-to-face
Qualification
Certificate of attendance/completion
Location(s)
Wakefield
Leading Change
Face-to-face
Free
Leading Change West Yorkshire & Harrogate Excellence Centre
Teaching managers to lead and implement change in an effective and compassionate way.
Teaching managers to lead and implement change in an effective and compassionate way.
Free
Delivery Method
Face-to-face
Location(s)
Wakefield, Huddersfield
Advanced Communication Skills
Face-to-face
Free
Advanced Communication Skills West Yorkshire & Harrogate Excellence Centre
Advanced communication skills provides the opportunity to work on individual work based Challenges discussing communication in difficult circumstances.
Advanced communication skills provides the opportunity to work on individual work based Challenges discussing communication in difficult circumstances.
Free
Delivery Method
Face-to-face
Location(s)
Saltaire
Medical Terminology Training
Face-to-face
Free
Medical Terminology Training West Yorkshire & Harrogate Excellence Centre
Teaching staff medical terminology to assist staff to produce clinical information.
Teaching staff medical terminology to assist staff to produce clinical information.
Free
Delivery Method
Face-to-face
Quality Customer Experience
Face-to-face
Free
Quality Customer Experience West Yorkshire & Harrogate Excellence Centre
Helping staff to develop their skills in a way that delivers high quality customer experience.
Helping staff to develop their skills in a way that delivers high quality customer experience.
Free
Delivery Method
Face-to-face
Leading Customer Experience
Face-to-face
Free
Leading Customer Experience West Yorkshire & Harrogate Excellence Centre
Helping Managers develop their teams in a way that promotes good customer service and high quality care.
Helping Managers develop their teams in a way that promotes good customer service and high quality care.
Free
Delivery Method
Face-to-face
Investigating Adverse Incidents In Healthcare
Face-to-face
£594.00
Investigating Adverse Incidents In Healthcare Sancus Solutions Ltd
​The Sancus Investigating Adverse Incidents In Healthcare training is an SFJ Awards accredited 2 day course which will equip delegates with the skills necessary to successfully carry out such investigations.... read more
​The Sancus Investigating Adverse Incidents In Healthcare training is an SFJ Awards accredited 2 day course which will equip delegates... read more
£594.00
Delivery Method
Face-to-face
CPD Points
14
Qualification
Other externally awarded
Level 3 & 5 HR Apprenticeships
Blended
Free
Level 3 & 5 HR Apprenticeships West Yorkshire & Harrogate Excellence Centre
Human Resources apprenticeships are designed to support HR Professionals to develop their skills, knowledge and behaviours supporting development into HR Practitioners of the future and secure associate membership with the... read more
Human Resources apprenticeships are designed to support HR Professionals to develop their skills, knowledge and behaviours supporting development into HR... read more
Free
Delivery Method
Blended
Level
Intermediate
Qualification
Level 4+ higher apprenticeship
Money Laundering Awareness
e-Learning
£8.50
Money Laundering Awareness Sancus Solutions Ltd
The Sancus E-Learning Money Laundering Awareness course explains in simple terms how to assess the risk of money laundering in their business, report suspicious transactions or activities & other responsibilities
The Sancus E-Learning Money Laundering Awareness course explains in simple terms how to assess the risk of money laundering in... read more
£8.50
Delivery Method
e-Learning
CPD Points
1
Qualification
Certificate of attendance/completion
Data Protection  GDPR - e-Learning CPD
e-Learning
£8.50
Data Protection GDPR - e-Learning CPD Sancus Solutions Ltd
The European Commission has introduced the General Data Protection Regulation (GDPR) which will be implemented on 25th May 2018.
The European Commission has introduced the General Data Protection Regulation (GDPR) which will be implemented on 25th May 2018.
£8.50
Delivery Method
e-Learning
Qualification
Certificate of attendance/completion