Professional Skills

All Face-to-face e-Learning More...
Blended Distance Consultancy Work Experience Resources
Fundamentals of Project Management
Face-to-face
£733.20
Fundamentals of Project Management WWP Training Limited
Programme developed for anyone with responsibility for managing a project or working in a project team.
Level
Beginner
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Finance for Non-Financial Managers
Face-to-face
£384.00
Finance for Non-Financial Managers WWP Training Limited
This programme is for you if you need to understand how a business operates from a financial perspective. This course is aimed at new budget holders and those who are receiving (financial) management information.
Level
Beginner
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
PRINCE2 Practitioner Re-Registration
Face-to-face
£612.00
PRINCE2 Practitioner Re-Registration WWP Training Limited
PRINCE2 Re-Registration Our two day PRINCE2 Practitioner Re-Registration course blends formal presentation with group and individual practical exercises to reinforce learning and enable participants to benefit from others’ experience whilst preparing for the Practitioner Re-Registration examination.
Level
Advanced
Qualification
Nationally recognised
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Microsoft Excel 2007 / 2010 Level 1
Face-to-face
£336.00
Microsoft Excel 2007 / 2010 Level 1 WWP Training Limited
This course is aimed at people who want to learn how to use Microsoft Excel 2007 / 2010 to carry out basic spread sheet tasks including the creation of simple formulas and functions. The course is suitable for either beginners or people with limited experience of the product.
Level
Beginner
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Microsoft Excel 2007 / 2010 Level 3
Face-to-face
£336.00
Microsoft Excel 2007 / 2010 Level 3 WWP Training Limited
This course is aimed at people who want expand their knowledge into some of the more advanced calculation and analytical capability of Microsoft Excel.
Level
Intermediate
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Microsoft Excel 2007 / 2010 Level 4
Face-to-face
£336.00
Microsoft Excel 2007 / 2010 Level 4 WWP Training Limited
This course is aimed at people who want expand their knowledge into the more specialised analytical functionality and built-in automation offered by Microsoft Excel.
Level
Intermediate
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Microsoft Excel 2013 Level 1
Face-to-face
£240.00
Microsoft Excel 2013 Level 1 WWP Training Limited
This Microsoft Excel 2013 Level 1 course is aimed at people who want to learn how to use Microsoft Excel to carry out basic spreadsheet tasks including the creation of simple formulas and functions. The course is suitable for either beginners or people with limited experience of the product.
Level
Beginner
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Microsoft Excel 2013 Level 3
Face-to-face
£336.00
Microsoft Excel 2013 Level 3 WWP Training Limited
This course is aimed at people who want expand their knowledge into some of the more advanced calculation and analytical capability of Microsoft Excel
Level
Intermediate
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Microsoft Excel Level 6 Intermediate VBA Programming
Face-to-face
£456.00
Microsoft Excel Level 6 Intermediate VBA Programming WWP Training Limited
This course is aimed at people who wish to improve on their existing basic knowledge of VBA and enhance their knowledge and appreciation of the concepts, tools and techniques of VBA programming.
Level
Advanced
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Microsoft Excel Level 7 Intermediate VBA Programming
Face-to-face
£456.00
Microsoft Excel Level 7 Intermediate VBA Programming WWP Training Limited
This course is aimed at people who already have a very good knowledge of Excel VBA and who wish to improve on this to create more effective, interactive and user friendly procedures, and extend the reach of their VBA code into areas outside of the Excel application.
Level
Advanced
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Microsoft Powerpoint 2013 Level 1
Face-to-face
£228.00
Microsoft Powerpoint 2013 Level 1 WWP Training Limited
This PowerPoint 2013 Level 1 course is aimed at people who want to learn how to use Microsoft PowerPoint to create slides in order to run effective and interesting presentations. This PowerPoint course is suitable for either beginners or people with limited experience of the product.
Level
Beginner
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Microsoft Acess 2007 Module A
Face-to-face
£228.00
Microsoft Acess 2007 Module A WWP Training Limited
This course provides an introduction to Access, enabling delegates to construct an effective database and work with data in tables. Furthermore, it provides an introduction to using queries to interrogate table data and viewing and printing information using forms and reports.
Level
Beginner
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Microsoft Acess 2007 Module C
Face-to-face
£228.00
Microsoft Acess 2007 Module C WWP Training Limited
This course is open to anyone seeking to create an effective database with an intuitive and user-friendly customised interface. Significant knowledge of designing and creating database objects (tables, queries, forms and reports) is required together with notions about how to apply the learning to a
Level
Intermediate
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Microsoft Access 2010/2013 Module A
Face-to-face
£228.00
Microsoft Access 2010/2013 Module A WWP Training Limited
This course provides an introduction to Access, enabling delegates to construct an effective database and work with data in tables. Furthermore, it provides an introduction to using queries to interrogate table data and viewing and printing information using forms and reports.
Level
Beginner
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Microsoft Access 2010/2013 Module C
Face-to-face
£228.00
Microsoft Access 2010/2013 Module C WWP Training Limited
This course provides attendees with the knowledge required to carry out more complex design and maintenance tasks and build an automated database application.
Level
Intermediate
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Microsoft Word 2007/2010 Level 3
Face-to-face
£228.00
Microsoft Word 2007/2010 Level 3 WWP Training Limited
This course is aimed at people who want to begin using Microsoft Word as a desk-top publishing tool in order to create more complex documents and carry out some basic automation
Level
Intermediate
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Microsoft Word 2007/2010 Level 4
Face-to-face
£228.00
Microsoft Word 2007/2010 Level 4 WWP Training Limited
This course is aimed at people who want to use Microsoft Word as an advanced desk-top publishing tool in order to create professional quality printed documents.
Level
Intermediate
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Microsoft Word 2013 Level 2
Face-to-face
£228.00
Microsoft Word 2013 Level 2 WWP Training Limited
Students who wish to attend this course must have a basic knowledge of Word and feel comfortable with creating, saving, editing and formatting a document, working with simple bullets and numbering and creating basic tables.
Level
Beginner
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Microsoft Word 2013 Level 3
Face-to-face
£228.00
Microsoft Word 2013 Level 3 WWP Training Limited
This course is aimed at people who want to begin using Microsoft Word as a desk-top publishing tool in order to create more complex documents and carry out some basic automation.
Level
Intermediate
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Microsoft Project 2003 / 2007 Level 1
Face-to-face
£228.00
Microsoft Project 2003 / 2007 Level 1 WWP Training Limited
This programme is for you if you are a new user, or you have some knowledge of Project and now want an understanding of how to get the best out of the tool, relative to real projects.
Level
Beginner
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Microsoft Project 2003 / 2007 Level 2
Face-to-face
£228.00
Microsoft Project 2003 / 2007 Level 2 WWP Training Limited
This programme is for you if you already have an understanding of project management concepts, you have responsibility for creating and modifying project plans, and you need a tool to manage those project plans.
Level
Beginner
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Microsoft Project 2010 Level 1
Face-to-face
£228.00
Microsoft Project 2010 Level 1 WWP Training Limited
This programme is for you if you are a new user, or you have some knowledge of Project and now want an understanding of how to get the best out of the tool, relative to real projects.
Level
Beginner
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Microsoft Project 2010 Level 2
Face-to-face
£228.00
Microsoft Project 2010 Level 2 WWP Training Limited
This programme is for you if you already have an understanding of project management concepts, you have responsibility for creating and modifying project plans, and you need a tool to manage those project plans.
Level
Beginner
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Microsoft Project 2013 Level 1
Face-to-face
£312.00
Microsoft Project 2013 Level 1 WWP Training Limited
This course covers how to use Microsoft Project for setting up the tasks and resources needed to produce an effective project plan. It provides an appreciation of concepts and terminology used in project management and introduces the attendees to tools and techniques for analysing project data etc.
Level
Beginner
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Microsoft Visio Professional 2007 Level 2
Face-to-face
£312.00
Microsoft Visio Professional 2007 Level 2 WWP Training Limited
This course is designed for individuals who have an understanding of the basic workflow and the concept of end-to-end flowcharting.
Level
Beginner
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Advanced Communication
Face-to-face
£768.00
Advanced Communication WWP Training Limited
This programme is for you if you are Middle or Senior Manager who already has good communication skills and wants to take them to a more advanced level.
Level
Advanced
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Effective Communication
Face-to-face
£384.00
Effective Communication WWP Training Limited
This programme is for you if you want to communicate in a powerful, positive, and assertive manner.
Level
Beginner
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Influence and Persuasion
Face-to-face
£384.00
Influence and Persuasion WWP Training Limited
This programme is for you if you need to gain willing co-operation from others, without jeopardising relationships and without resorting to manipulation. This programme will help you with strategies, tactics, tools and techniques to influence others and gain commitment.
Level
Beginner
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Conflict Resolution Training
Face-to-face
£300.00
Conflict Resolution Training The Learning Enterprise
This course aims to enable staff to increase their skills in dealing with potentially violent situations and to give them a greater understanding of proper procedures. This course is designed as part of the strategy on dealing with violence against staff in the workplace, and to support all staff dealing with the public who may need to deal with potentially violent situations.
Qualification
Certificate of attendance/completion
Location(s)
Farnham, Woking
Medical Terminology
Face-to-face
£90.00
Medical Terminology The Learning Enterprise
Qualification
Certificate of attendance/completion
Location(s)
Farnham, Woking
PRINCE2 Foundation
Face-to-face
£732.00
PRINCE2 Foundation WWP Training Limited
Duration: Three Days Course Aims: This PRINCE2 Foundation training course is aimed at anyone involved in project work needing a good understanding of PRINCE2 up to the standard of the PRINCE2 Practitioner examination, and who may wish to take the Registered PRINCE2 Practition
Level
Beginner
Qualification
Other externally awarded
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
PRINCE2 Foundation and Practitioner Course.
Face-to-face
£1,104.00
PRINCE2 Foundation and Practitioner Course. WWP Training Limited
PRINCE2 Foundation and Practitioner Course This 5 day combined PRINCE2 Foundation and Practitioner Training Course is aimed at anyone involved in project work needing an in depth understanding of PRINCE2 up to the standard of the PRINCE2 Practitioner examination.
Level
Advanced
Qualification
Other externally awarded
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
PRINCE2 Foundation to Practitioner Upgrade Training Course
Face-to-face
£648.00
PRINCE2 Foundation to Practitioner Upgrade Training Course WWP Training Limited
PRINCE2 Upgrade This two day PRINCE2 Foundation to Practitioner Upgrade training course is aimed at anyone needing to take or re-take their PRINCE2 Practitioner exam and anyone who has taken our PRINCE2 Foundation Plus training course and now wishes to take their PRINCE2 Practitioner exam.
Level
Advanced
Qualification
Nationally recognised
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Microsoft Excel 2007 / 2010 Level 2
Face-to-face
£240.00
Microsoft Excel 2007 / 2010 Level 2 WWP Training Limited
This course is aimed at people who want expand their basic knowledge of Microsoft Excel to work with larger spreadsheets and workbooks, create charts and manage tables of data
Level
Beginner
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Microsoft Excel 2013 Level 2
Face-to-face
£336.00
Microsoft Excel 2013 Level 2 WWP Training Limited
This Microsoft Excel 2013 Level 2 course is aimed at people who want expand their basic knowledge of Microsoft Excel to work with larger spreadsheets and workbooks, create charts and manage tables of data.
Level
Intermediate
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Microsoft Excel 2013 Level 4
Face-to-face
£336.00
Microsoft Excel 2013 Level 4 WWP Training Limited
This Microsoft Excel 2013 Level 4 course is aimed at people who want to expand their knowledge into the more specialised analytical functionality and built-in automation offered by Microsoft Excel.
Level
Advanced
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Microsoft Excel Level 5 VBA Programming Introduction
Face-to-face
£456.00
Microsoft Excel Level 5 VBA Programming Introduction WWP Training Limited
This course is aimed at people who wish to make a start at learning the Excel VBA programming language, familiarising themselves with the concepts and practice of VBA programming, and understanding and using the relevant techniques.
Level
Advanced
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Microsoft Acess 2007 Module B
Face-to-face
£228.00
Microsoft Acess 2007 Module B WWP Training Limited
This course is open to anyone seeking to expand their existing knowledge of table design, creating queries and designing forms and reports. Attendees will already have some knowledge of designing and working with the aforementioned objects, preferably as a result of having attended the Access Module
Level
Beginner
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Microsoft Access 2010/2013 Module B
Face-to-face
£228.00
Microsoft Access 2010/2013 Module B WWP Training Limited
This course introduces attendees to more advanced concepts, tools and techniques of database design and usage.
Level
Beginner
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Microsoft Visio 2010 Professional Level 1
Face-to-face
£312.00
Microsoft Visio 2010 Professional Level 1 WWP Training Limited
This course is designed for persons who have an understanding of basic workflows and the concept of end-to-end flowcharting.
Level
Beginner
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Advanced Finance for Non-Financial Managers
Face-to-face
£384.00
Advanced Finance for Non-Financial Managers WWP Training Limited
This programme is for those who need to understand the financial implications of their day-to-day decisions to increase the profitability and performance of their business. This course is suitable for managers who have attended the one day Finance for Non-Financial Managers course.
Level
Advanced
Qualification
Certificate of attendance/completion
Location(s)
Windsor, London, Newcastle upon Tyne, Leeds, Birmingham, Wellingborough, Ipswich
Digital Strategy Consultancy
Consultancy
Digital Strategy Consultancy Zoe Amar Communications
​Whether you need a digital strategy, social media workshop or new brand, we work very closely with clients to understand what you need and to devise bespoke solutions. As the feedback from our clients shows, we will support and guide you every step of the way.
Location(s)
St Albans, London
Third Sector Digital Leaders
Face-to-face
£650.00
Third Sector Digital Leaders The School For Social Entrepreneurs
The School for Social Entrepreneurs and Zoe Amar Communications have partnered to deliver ‘Third Sector Digital Leaders’ a digital leadership skills training programme for the leaders and senior management of charities and social enterprises.
Qualification
Certificate of attendance/completion
Location(s)
London
KICKSTART YOUR SOCIAL MEDIA STRATEGY
Face-to-face
£130.00
KICKSTART YOUR SOCIAL MEDIA STRATEGY The School For Social Entrepreneurs
​The social media potential within charities and social enterprises is huge, but using social media can be baffling and time consuming. This practical workshop will help you to create an efficient and effective social media strategy for your organisation.
Location(s)
London
Transform your digital strategy
Face-to-face
£200.00
Transform your digital strategy Zoe Amar Communications
Our course will help you develop a digital strategy that means your organisation not only achieves its goals but is ready to face the digital age. We’ll cover not only how to create a winning strategy but also less talked of but equally essential areas such as buy-in, culture and managing risk.
Location(s)
St Albans, London
Prevent WRAP
Face-to-face
£102.00
Prevent WRAP The Learning Enterprise
Qualification
Certificate of attendance/completion
Location(s)
Farnham, Woking
T34 Ambulatory Syringe Pump with Subcutaneous Cannulation Training
Face-to-face
£54.00
T34 Ambulatory Syringe Pump with Subcutaneous Cannulation Training CME Medical
T34™ Ambulatory Syringe Pump with Subcutaneous Cannulation Training
Qualification
Certificate of attendance/completion
Location(s)
Stratford-Upon-Avon
Career Development and CV Writing
Face-to-face
£70.00
Career Development and CV Writing West Yorkshire Excellence Centre
This 3 hour workshop will give delegates a chance to assess their career; what’s important to them, what motivates them and what they possess in terms of ‘transferable’ skills. The workshops’ allow delegates to review their achievements and present them in a winning format within a CV.
Qualification
Certificate of attendance/completion
Location(s)
Leeds, Bradford
Interview Skills
Face-to-face
£70.00
Interview Skills West Yorkshire Excellence Centre
This workshop will look at the preparation required for a successful interview and will allow delegates to present themselves to best effect. There will be an opportunity to review and practice interview questions, whilst gaining constructive feedback.
Qualification
Certificate of attendance/completion
Location(s)
Leeds, Bradford
Personal Effectiveness In Healthcare
Face-to-face
£250.00
Personal Effectiveness In Healthcare West Yorkshire Excellence Centre
​This one day course is suitable for anyone who wants to improve their effectiveness with other people. The course is aimed at developing assertiveness skills and confidence in overall communication skills.
Qualification
Certificate of attendance/completion
Location(s)
Leeds, Bradford
Successful Communication In Healthcare
Face-to-face
£250.00
Successful Communication In Healthcare West Yorkshire Excellence Centre
​This one day course is suitable for anyone seeking to improve their information gathering and rapport building skills to enhance their overall communication accuracy. The course is aimed at equipping you with the skills and knowledge required for successful communication skills.
Qualification
Certificate of attendance/completion
Location(s)
Leeds, Bradford
Handling Difficult Conversations in Healthcare
Face-to-face
£175.00 £100.00
Handling Difficult Conversations in Healthcare West Yorkshire Excellence Centre
​This half day workshop is for anyone who has to handle difficult, sensitive or highly-charged conversations at work as part of their role at work.
Location(s)
Leeds, Bradford
SAGE & THYME Communication Skills
Face-to-face
£50.00
SAGE & THYME Communication Skills West Yorkshire Excellence Centre
​This half day workshop is for anybody who works in health and social care. It is designed to give you the tools to carry out a level 1 psychological assessment and support to a distressed person.
Qualification
Certificate of attendance/completion
Location(s)
Leeds, Bradford
Customer Care for Healthcare (WYEC)
Face-to-face
£150.00
Customer Care for Healthcare (WYEC) West Yorkshire Excellence Centre
This course is designed to highlight effective and efficient customer care for front line staff. The course will provide techniques for delivering impressive customer service, handling complaints and difficult situations, as well as illustrating how to avoid common pitfalls and mistakes.
Qualification
Certificate of attendance/completion
Location(s)
Leeds, Bradford
Resilience (LTHT)
Face-to-face
Free
Resilience (LTHT) West Yorkshire Excellence Centre
​This 1.5 hours learning burst is suitable for all Managers who wish to understand more about building team resilience. These sessions will be for Team/Leaders/Supervisors/Managers and will help to increase awareness and understanding of how to develop and build a resilient team.
Qualification
Certificate of attendance/completion
Location(s)
Leeds, Bradford
Stress Awareness and Resilience for Staff
Face-to-face
£60.00
Stress Awareness and Resilience for Staff West Yorkshire Excellence Centre
​People get confused about the difference between pressure and stress. We all experience pressure regularly – it can motivate us to perform at our best. It is when we experience too much pressure and feel unable to cope that stress can result.
Qualification
Certificate of attendance/completion
Location(s)
Leeds, Bradford
Verification of Expected Death
Face-to-face
Verification of Expected Death Guardian Angels
End of life care can be particularly challenging for healthcare professionals, who must from time to time both anticipate and prepare for an expected death while at the same time relay the unfortunate information to the patient and their loved ones.
CPD Points
3
Qualification
NHS Certificate of Competence
Location(s)
Bolton, Birmingham, Walsall, Dudley, Sandwell, Coventry, Rugby, South WarwickShir, South Warwickshire, Hereford, Wyre Forest, Stafford
Observation Skills of Healthcare Workers
Face-to-face
Observation Skills of Healthcare Workers Guardian Angels
The importance of responsible clinical observation and accurate reporting in the healthcare industry cannot be overstated. UK law is very specific when it comes to the recording and reporting of information – employees cannot be expected to know the ins and outs of such rules and regulations without
CPD Points
3
Qualification
NHS Certificate of Competence
Location(s)
Bolton, Birmingham, Walsall, Dudley, Sandwell, Coventry, Rugby, South WarwickShir, South Warwickshire, Hereford, Wyre Forest, Stafford
OCR Level 2 Diploma in Customer Service
Face-to-face
OCR Level 2 Diploma in Customer Service NVQ Business Solutions
This qualification is ideal for students who wish to improve their ability to deliver good customer service and their knowledge of how to satisfy customers' expectations. The course is valued by employers, the candidate will develop skills & competence, increased confidence and improve employability
Qualification
Nationally recognised
Location(s)
Croughton
OCR Level 2 Diploma in IT User Skills
Face-to-face
OCR Level 2 Diploma in IT User Skills NVQ Business Solutions
This qualification is to develop & improve IT knowledge, increase competency when working with IT in a current job role. The course is aimed at those who use IT to deliver a variety of administration tasks on a daily basis , it will improve employability & continue professional development.
Qualification
Nationally recognised
Location(s)
Croughton
OCR Level 2 Diploma in Business and Administration
Face-to-face
OCR Level 2 Diploma in Business and Administration NVQ Business Solutions
This qualification is for students who wish to improve their administration skills and increase their knowledge about delivering administration in a current job role. To develop competence in Business and Administration, improve employability and continue professional development.
Qualification
Nationally recognised
Location(s)
Croughton
OCR Level 3 Diploma in IT User Skills
Face-to-face
OCR Level 3 Diploma in IT User Skills NVQ Business Solutions
This qualification is ideal for students who wish to improve their IT skills and increase their knowledge about competency when working with IT in a current job role.  To achieve national recognised qualification valued by employers, improve employability and professional development.
Qualification
Nationally recognised
Location(s)
Croughton
OCR Level 3 Diploma in Business and Administration
Face-to-face
OCR Level 3 Diploma in Business and Administration NVQ Business Solutions
This qualification is ideal for students who wish to improve their administration skills and increase their knowledge about delivering administration in a current job role. The course is a nationally recognised qualification and will improve employability and continue professional development
Qualification
Nationally recognised
Location(s)
Croughton
TAP Certificate in L&D Management
Face-to-face
TAP Certificate in L&D Management The Training Foundation
Learning and Development managers need to sustain the engagement of their team even where restructuring of the L&D function is taking place. At the same time, they must speak the language of business and report results that actually matter to senior managers.
Location(s)
Coventry, Any client address worldwide
TAP Foundation Certificate in Training Delivery
Blended
TAP Foundation Certificate in Training Delivery The Training Foundation
This 2-day classroom course provides an excellent introduction to the Queen's Award-winning TAP training delivery methodologies. Focusing on training rather than presentation the course offers a structured approach to planning and delivering training.
Location(s)
Coventry, Any client address worldwide
Professional Development Suite for General Practice
e-Learning
£86.40
Professional Development Suite for General Practice Ararna
Ararna e-learning for General Practice - Professional Development Suite Ararna's professional development suite addresses key business skills to help improve the working life of practice staff, enhance the patient experience & optimise productivity, communication & professional skill sets of staff.
Qualification
Certificate of attendance/completion
Location(s)
Online
Managing Medicines - Control and administering medicines.
Face-to-face
Managing Medicines - Control and administering medicines. Grays Medic
The processes involved with medication management are a serious matter and it is your responsibility to reduce the likelihood of error associated with mismanagement of medicines. This course covers the standards for medicines management and responsibilities for those administering medicines.
Qualification
Provider own qualification (this must be assessed)
Location(s)
Basingstoke, Edgbaston
Prevention and Control of Infection
Face-to-face
Prevention and Control of Infection Grays Medic
This course covers learning outcomes for standard 15 of the care certificate for care workers. Knowledge of this area will not only help to protect the service user, but also offer the employee’s piece of mind that they are protecting themselves.
Qualification
Certificate of attendance/completion
Location(s)
Basingstoke, Edgbaston
Prevention and Control of Infection
Face-to-face
Prevention and Control of Infection Grays Medic
This course covers learning outcomes for standard 15 of the care certificate for care workers. Knowledge of this area will not only help to protect the service user, but also offer the employee’s piece of mind that they are protecting themselves.
Qualification
Certificate of attendance/completion
Location(s)
Basingstoke, Edgbaston
Principles of COSHH Risk Assessment- Level 2 Award
Face-to-face
Principles of COSHH Risk Assessment- Level 2 Award Grays Medic
Employers have a duty to comply with legislation related to control of dangerous substances and preparations used within the workplace.
Level
Intermediate
Qualification
Nationally recognised
Location(s)
Basingstoke, Edgbaston
Fire Safety Principles - Level 2 award
Face-to-face
Fire Safety Principles - Level 2 award Grays Medic
It is a legal requirement to develop fire prevention practices in the workplace and designate a responsible person to ensure the fire safety. The Fire Safety Principles course aims to prepare the fire wardens and offer them the knowledge to implement an effective fire safety management.
Level
Intermediate
Qualification
Nationally recognised
Location(s)
Basingstoke, Edgbaston
Digital Impact Consultancy
Consultancy
Digital Impact Consultancy Madeleine Sugden
Is your charity making the most of its digital channels? I can help assess and improve your digital impact.
Location(s)
Bourne End
Digital Action Plan - tailored skills training
Blended
£780.00 £660.00
Digital Action Plan - tailored skills training Digital Action Plan
The Digital Action Plan is a blended programme of workshops, online learning and coaching. Tailored action plans mean participants get hands on with fresh ideas and case studies, supported by experts. The programme caters for all levels of experience, from beginners to experts.
Qualification
Certificate of attendance/completion
Location(s)
London
International Certificate in Training and International Diploma in Learning and Development
e-Learning
£1,080.00
International Certificate in Training and International Diploma in Learning and Development The Training Foundation
International Certificate in Training (train the trainer) and International Diploma in L&D, includes Theoretical Basis of Learning, Delivery to Best-Practice Standards, Analysising Training Needs; Designing and Developing training; and Developing Blended Learning to best-practice standards.
Level
Intermediate
Qualification
Nationally recognised
Location(s)
Online
Performance Management & HR (Includes Performance Management, Organisational Development, Stakeholder Engagement, Sickness Absence Management and Recruitment and Selection modules)
e-Learning
£42.00 £24.00
Performance Management & HR (Includes Performance Management, Organisational Development, Stakeholder Engagement, Sickness Absence Management and Recruitment and Selection modules) Ararna
Performance Management & HR (Includes Performance Management, Organisational Development, Stakeholder Engagement, Sickness Absence Management and Recruitment and Selection modules)
Qualification
Certificate of attendance/completion
Location(s)
Online
Patient Facing Skills 1 - Dealing with Confrontation in the NHS
Face-to-face
£375.00
Patient Facing Skills 1 - Dealing with Confrontation in the NHS Rooted Training
Things they say about Rooted Training: "Overall very educational and interesting. The knowledge of the trainer made his suggestions very helpful" Nikki from Nottingham "Very worthwhile. It was inspiring and confidence building. Well paced and good value" Tracey from Wallasey "I have never been on
Location(s)
Keighley
Mindfulness
Face-to-face
£375.00
Mindfulness Rooted Training
Sometimes called 'Present Moment Awareness', Mindfulness is a technique that helps the individual to recognise important factors in each moment of the working day. Putting this methodology into practice we can become more aware of our intentions and actions; and thereby the results of both.
Location(s)
Keighley
Hire of real-life care suite training facilities
Face-to-face
£333.00
Hire of real-life care suite training facilities Activate Learning - City of Oxford College
Complete use of Care Suite, Home Care Room, IT suite and Classroom, with a technician and resources
Qualification
Certificate of attendance/completion
Location(s)
Oxford
An introduction to Twitter (beginner)
Face-to-face
£189.00
An introduction to Twitter (beginner) NHS Employers
This practical half day course will start from the basics and show you what Twitter is, what it looks like on a computer and a smartphone, how to send a tweet, how to find people on Twitter and what following someone on Twitter means.
Location(s)
Leeds
Write your social media strategy an afternoon
Face-to-face
£189.00
Write your social media strategy an afternoon NHS Employers
This half day session will take you through a strategic process to define your audience, message and channels. It will help you avoid getting bogged down in the mass of social media content and create a coherent and effective plan to achieve your objectives.
Location(s)
Leeds
Building an employer brand online: Using social media to recruit
Face-to-face
£189.00
Building an employer brand online: Using social media to recruit NHS Employers
This half day course will give you an introduction to how online employer branding and social media can be used to build networks of potential candidates and referral networks to actively target jobs to relevant candidates.
Location(s)
Leeds
Advanced use of Twitter
Face-to-face
£189.00
Advanced use of Twitter NHS Employers
This half day course will delve into how advanced users of Twitter ensure their profile gets noticed for the right reasons. We will cover both theory and practice, taking in tools such as Twitter lists, direct message chats, embedding tweets on websites.
Location(s)
Leeds
Google Tag Manager Training
Face-to-face
£474.00
Google Tag Manager Training SearchStar
Designed for new and intermediate users the course tackles initial set up, day-to-day management and offers the opportunity to gain confidence and practical knowledge using tag manager
Location(s)
Bath
Creating shareable content for social media
Face-to-face
Creating shareable content for social media Social For The People
Get people to share your content. A practical, fun using free Internet tools and social media sites to create effective, awesome visual content for a mobile age – posters, infographics, animated images, videos and more.
Level
Intermediate
Qualification
Certificate of attendance/completion
Location(s)
Casnewydd
Digital and social media advice and help
Consultancy
Digital and social media advice and help Social For The People
Improve your digital communications with our friendly expert advice, insights and training. Our courses and consultancy sessions are ​designed for the unique needs of communications professionals in charities and those who work in public service: the NHS, housing associations, social care, local gov
Level
Intermediate
Qualification
Certificate of attendance/completion
Location(s)
Casnewydd
Start Touch Typing in Just 1 Day
Face-to-face
£250.00
Start Touch Typing in Just 1 Day StarTouch Training
To help you 'crack' this core skill for daily efficiency: a highly innovative & engaging 1-day course - followed by virtually unlimited tailored personal email coaching. Start Touch Typing in 1-day. Implement within a few weeks. Benefit for a Lifetime!
Location(s)
Edinburgh, London, Birmingham, Manchester, Glasgow
Cyber security and privacy essentials for the voluntary sector
Face-to-face
£195.00
Cyber security and privacy essentials for the voluntary sector NCVO
The latest Government Security Breaches Survey found that nearly three-quarters (74%) of small and medium organisations reported a security breach in the last year. The sector deals with sensitive data every day and data protection laws are changing – how prepared are you?
Location(s)
London
Workforce supply: Social media and recruitment workshop
Face-to-face
Workforce supply: Social media and recruitment workshop NHS Employers
Join this practical workshop designed to help recruitment leads consider how social media can be used to create or strengthen your employer brand and to attract talent to your organisation.
Location(s)
Leeds
Accounting AAT Fast Track Level 2
Face-to-face
Accounting AAT Fast Track Level 2 Havant and South Downs Colleges
This course delivers a solid foundation in finance administration, covering areas such as double entry bookkeeping, basic costing principles and use of accounting software.
Location(s)
Waterlooville
Dementia Friendly Organisations
Consultancy
Dementia Friendly Organisations JoCo Learning & Development Ltd.
JoCo is supporting businesses from all sectors to become Dementia Friendly Organisations through recognition process which is based on a wealth of personal experience and professional health & social care expertise. The process is set into 3 levels, each made up of just 5 SMART criteria.
Qualification
Provider own qualification (this must be assessed)
Location(s)
Nottingham
Customer Service Essentials in Healthcare
Face-to-face
£160.00
Customer Service Essentials in Healthcare M&K Update Ltd
This is a multidisciplinary interactive workshop providing staff with essential skills and techniques to deliver a professional service. The course is suitable for all those involved in the provision of healthcare. "Excellent and informative course, would recommend to any healthcare professional."
Level
Beginner
Qualification
Certificate of attendance/completion
Location(s)
London, Manchester, Birmingham, Norwich, Edinburgh, Newcastle, Bristol, Durham, Cardiff, Glasgow, Liverpool
Teaching & Training Skills
Face-to-face
£270.00
Teaching & Training Skills M&K Update Ltd
Professional development and continuing education and training are now central to all health care professionals practice. The emphasis is on competence, fitness to practice and life-long learning. Underpinning this is that clinical specialists and experts take the lead in teaching and training to de
Level
Intermediate
Qualification
Certificate of attendance/completion
Location(s)
London, Manchester, Birmingham, Norwich, Edinburgh, Newcastle, Bristol, Durham, Cardiff, Glasgow, Liverpool
Time Management for Healthcare Professionals
Face-to-face
£170.00
Time Management for Healthcare Professionals M&K Update Ltd
This workshop is designed to help you manage your time more effectively. It will explore issues with time management, prioritisation and delegation, managing meetings and emails, Managing other peoples priorities and action planning. COURSE CONTENT - Expectations for the day - What are your issues
Level
Intermediate
Qualification
Certificate of attendance/completion
Location(s)
London, Manchester, Birmingham, Norwich, Edinburgh, Newcastle, Bristol, Durham, Cardiff, Glasgow, Liverpool
The First Class Medical Receptionist
Face-to-face
£140.00
The First Class Medical Receptionist First Class Training
This popular customer service course is designed to support GP and medical receptionists in a demanding role and to increase patient satisfaction. Since 2007 over 1000 receptionists have attended this lively and interactive day and almost all participants score the day as Excellent or Very Good.
Qualification
Certificate of attendance/completion
Location(s)
Oxford
Training Delivery Skills
Face-to-face
Training Delivery Skills The Training Foundation
Skills-based training programme for experienced trainers. Train the trainer. Training Skills. Training Accreditation. TAP Certificate
Qualification
Nationally recognised
Location(s)
Coventry, Any client address worldwide
TAP Certificate in Effective Presentations
Face-to-face
TAP Certificate in Effective Presentations The Training Foundation
Our presentation skills training course is an assessed skill based course to ensure you have the confidence to deliver the next time you need to present.
Location(s)
Coventry, Any client address worldwide
TAP Certificate in Training Needs Analysis
Face-to-face
TAP Certificate in Training Needs Analysis The Training Foundation
Training Designers, TAP Accreditation, Training Needs, Analysis, Learning Solutions, address performance gaps
Location(s)
Coventry, Any client address worldwide
TAP Certificate in Training Design & Development
Face-to-face
TAP Certificate in Training Design & Development The Training Foundation
This training design and development 3-day course provides a structured approach to training design which encourages consistency in developing effective learning events It builds on the training needs analysis phase, ensuring that the design addresses both business and learner needs
Location(s)
Coventry, Any client address worldwide
TAP Certificate in Adobe Captivate 6
Blended
TAP Certificate in Adobe Captivate 6 The Training Foundation
Participants cover everything they need to get started with developing their own content. Very hands-on, this workshop enable delegates to practice their new skills and learn how to get the best from their selected authoring tool
Location(s)
Coventry, Any client address worldwide
Diploma Course in Stress Management Training
Distance
£399.00 £299.00
Diploma Course in Stress Management Training The Stress Management Institute
Stress Management Training Course by Distance Leargning
Qualification
Provider own qualification (this must be assessed)
Location(s)
Sheffield
Diploma in Organisational Stress Management
Distance
£399.00 £299.00
Diploma in Organisational Stress Management The Stress Management Institute
Diploma Course in Organisational Stress Management.
Qualification
Provider own qualification (this must be assessed)
Location(s)
Sheffield
TAP Certificate in L&D Administration
Face-to-face
TAP Certificate in L&D Administration The Training Foundation
This 2-day Learning and Development Administration classroom course is designed to enable administrators to provide a professional and consistent service to all the relevant stakeholders
Location(s)
Coventry, Any client address worldwide
Business Administration Level 2
Face-to-face
Business Administration Level 2 The Tell Organisation Ltd
The level 2 qualification is aimed at learners currently working in or beginning a career within business administration. This work based qualification is an ideal facilitator in developing general administrative skills, but focusing development needs to subjects such as IT, customer service, info
Qualification
SVQ Level 2 or equivalent
Location(s)
Dumbarton
Business Administration Level 3
Face-to-face
Business Administration Level 3 The Tell Organisation Ltd
The level 3 qualification is aimed at learners who are more experienced in administration. Ideal learners for this course have responsibility for a range of administrative tasks and have responsibility for projects and/or others. This qualification has a diverse range of optional units which all
Qualification
SVQ Level 3 or equivalent
Location(s)
Dumbarton
The digital communications masterclass: an advanced social media course
Face-to-face
The digital communications masterclass: an advanced social media course Social For The People
Our advanced social media course is practical and inspiring  – join this digital communications masterclass for a highly interactive day, taught by experts.
Level
Intermediate
Qualification
Certificate of attendance/completion
Location(s)
Casnewydd
Social media conference
Face-to-face
Social media conference NHS Employers
Join us and 13 expert speakers from healthcare and beyond. In addition to this, a keynote address will be delivered by Tim Lloyd, director at Helpful Technology, where he’ll explain why your best staff are the ones using social media.
Location(s)
Leeds
Hospital Life Game
Resources
£123.36
Hospital Life Game Focus Games Ltd
Hospital Life is an interactive board game developed with NHS Scotland which demonstrates how patients move around a hospital. It is highly beneficial in helping hospital staff to improve operational efficiency, with regards to patient flow and capacity management.
Location(s)
London, Glasgow
âTraining Delivery Skills for Healthcare
Face-to-face
​Training Delivery Skills for Healthcare The Training Foundation
Skills-based training programme for experienced trainers. Train the trainer. Training Skills. Training Accreditation. TAP Certificate
Location(s)
Coventry, Any client address worldwide
TAP Certificate in Learning Transfer
Face-to-face
TAP Certificate in Learning Transfer The Training Foundation
Through implementation of the MACRO Learning Transfer System, Senior L&D Managers and Consultants will have the tools and means to drive the learning agenda through more effective learning interventions that are far more likely to result in measurable performance improvement.
Location(s)
Coventry, Any client address worldwide
Level 3 Award in Education & Training
Face-to-face
£396.00
Level 3 Award in Education & Training Emergency Response Training Ltd
Target Group: Anyone wishing to undertake teaching, training or learning tasks relevant to their own training or teaching situations. This qualification is formally known as PTLLS. Employees required to undertake manual handling within their workplace. Pre-Course requirements: Students should normally have at least a Level 3 (i.e A Level/Btech equivalent) qualification in the subject they wish to teach and have a reasonable command of English, Numeracy and IT.
Qualification
Certificate of attendance/completion
Location(s)
Doncaster, Rotherham / Sheffield
DIGITAL COMMUNICATIONS TRAINING PACK: ONLINE TOOLS AND TACTICS FOR CHARITIES
e-Learning
£24.99
DIGITAL COMMUNICATIONS TRAINING PACK: ONLINE TOOLS AND TACTICS FOR CHARITIES NCVO
Save time and money with this three-in-one training pack on digital comms. Use your website and social media channels to better reach and influence your audience, bring your stories and campaigns to life, and employ your resources more effectively. Make the digital world work for you.
Location(s)
Online
How to write a social media strategy
Face-to-face
How to write a social media strategy Social For The People
Get expert advice and input into writing your social media strategy. Everything you need to consider and include to take the right and the best approach for your organisation.
Level
Intermediate
Qualification
Certificate of attendance/completion
Location(s)
Casnewydd
Crisis 90
Face-to-face
£4500.00 £3500.00
Crisis 90 Digital Action Plan
Crisis handling for media, marketing and leadership teams in a secure online environment, with expert facilitation. An ideal exercise for team events, away days, or to test existing internal processes for crisis handling.
Location(s)
London
Staff Wellbeing (Includes Managing Your Energy, Managing Your Stress, Time Management & Workplace Confidence modules)
e-Learning
£24.00 £14.40
Staff Wellbeing (Includes Managing Your Energy, Managing Your Stress, Time Management & Workplace Confidence modules) Ararna
Staff Wellbeing (Includes Managing Your Energy, Managing Your Stress, Time Management & Workplace Confidence modules)
Qualification
Certificate of attendance/completion
Location(s)
Online
Self-defence in the NHS
Face-to-face
£375.00
Self-defence in the NHS Rooted Training
The growing threat of violence in the workplace is a general worry for many in society, but is a particular concern for those working in the health service. This session looks at ways of remaining safe when tempers are raised.
Location(s)
Keighley
Crisis communications training: the âSocial Media SOSâ workshop
Face-to-face
Crisis communications training: the ‘Social Media SOS’ workshop Social For The People
Reputation management has changed. What will you do if you suddenly get hundreds of angry tweets/Facebook comments about something your organisation has done? This is an interactive session for anyone interested in how to effectively manage when a crisis or difficult story erupts online.
Level
Intermediate
Qualification
Certificate of attendance/completion
Location(s)
Casnewydd
Writing successful bids
Face-to-face
Writing successful bids NCVO
When you write a funding application, how often are you successful? Your time is precious and good funding opportunities few, so make sure every application is as strong as possible Come and learn with NCVO consultants how to make your bid stand out.
Location(s)
London
Building AV into your strategy
Face-to-face
£149.00
Building AV into your strategy NHS Employers
Find out how to use AV effectively on a budget. The course will be practical with hands-on filming and editing. The course emphasis will be on creating your own digital media using technology you already have, such as your smart phone or tablet. Practical sessions will be run on iPads.
Location(s)
Leeds
Business and Management, Foundation Degree (19 Plus Only)
Face-to-face
Business and Management, Foundation Degree (19 Plus Only) Havant and South Downs Colleges
This degree is aimed at those who are (or aspire to be) working within an organisation in a supervisory or management role.
Location(s)
Waterlooville