Professional Skills

All (322) Face-to-face (133) e-Learning (167) More...
Blended (11) Distance (3) Consultancy (4) Work Experience Resources (4)
Communicating Successfully
Face-to-face
Free
Communicating Successfully West Yorkshire & Harrogate Excellence Centre
‚ÄčThis one day course teaches staff effective communication and listening skills to improve effectiveness of staff discussions.
Qualification
Certificate of attendance/completion
Location(s)
Harrogate
Highfield Level 3 Award In Food Safety In Catering
Face-to-face
Free
Highfield Level 3 Award In Food Safety In Catering West Yorkshire & Harrogate Excellence Centre
A nationally accredited course helping learners understand the legal responsibilities around food safety. this course is aimed at supervisors who have responsibility for food safety.
Location(s)
Wakefield
Meeting Needs and Reducing Distress
Face-to-face
Free
Meeting Needs and Reducing Distress West Yorkshire & Harrogate Excellence Centre
A practical and interactive course to help support staff to understand, manage and prevent conflict caused by challenging behaviours e.g Dementia, Aggression.
Location(s)
Wakefield, Harrogate
Resilience Training- Coping with stress in the workplace
Face-to-face
Free
Resilience Training- Coping with stress in the workplace West Yorkshire & Harrogate Excellence Centre
This Short resilience session is aimed at supporting the health and wellbeing of staff.
Location(s)
Wakefield
Resilience Training- Managers
Face-to-face
Free
Resilience Training- Managers West Yorkshire & Harrogate Excellence Centre
To aid managers in noticing signs of stress in their teams and identifying appropriate action to take.
Location(s)
Wakefield
Compassionate Communication
Face-to-face
Free
Compassionate Communication West Yorkshire & Harrogate Excellence Centre
A course designed to support staff to feel confident having compassionate conversations with individuals in distress.
Location(s)
Huddersfield, Wakefield, Bradford, Harrogate
Minute Taking
Face-to-face
Free
Minute Taking West Yorkshire & Harrogate Excellence Centre
Teaching staff about the role of a minute taker and techniques to ensure accurate and effective minute taking.
Location(s)
Saltaire
Personal Effectiveness
Face-to-face
Free
Personal Effectiveness West Yorkshire & Harrogate Excellence Centre
Providing Managers and Staff with the skills required to communicate and work effectively.
Location(s)
Bradford
Project Management
Face-to-face
Free
Project Management West Yorkshire & Harrogate Excellence Centre
Supporting staff to develop project management skills and techniques.
Location(s)
Harrogate, Wakefield
Delegation/Emotional Intelligence
Face-to-face
Free
Delegation/Emotional Intelligence West Yorkshire & Harrogate Excellence Centre
Increasing productivity through delegation and use of emotional intelligence techniques.
Qualification
Certificate of attendance/completion
Location(s)
Wakefield
Leading Change
Face-to-face
Free
Leading Change West Yorkshire & Harrogate Excellence Centre
Teaching managers to lead and implement change in an effective and compassionate way.
Location(s)
Wakefield, Huddersfield
Advanced Communication Skills
Face-to-face
Free
Advanced Communication Skills West Yorkshire & Harrogate Excellence Centre
Advanced communication skills provides the opportunity to work on individual work based Challenges discussing communication in difficult circumstances.
Location(s)
Saltaire, Huddersfield
Medical Terminology Training
Face-to-face
Free
Medical Terminology Training West Yorkshire & Harrogate Excellence Centre
Teaching staff medical terminology to assist staff to produce clinical information.
Location(s)
Wakefield
Quality Customer Experience
Face-to-face
Free
Quality Customer Experience West Yorkshire & Harrogate Excellence Centre
Helping staff to develop their skills in a way that delivers high quality customer experience.
Location(s)
Saltaire
Leading Customer Experience
Face-to-face
Free
Leading Customer Experience West Yorkshire & Harrogate Excellence Centre
Helping Managers develop their teams in a way that promotes good customer service and high quality care.
Location(s)
Wakefield, Harrogate
IT Skills Pathway
e-Learning
IT Skills Pathway West Yorkshire & Harrogate Excellence Centre
The IT Skills Pathway provides access to customisable training relevant to individual roles and needs within IT.
Qualification
Certificate of attendance/completion
Dementia Training
Face-to-face
Free
Dementia Training West Yorkshire & Harrogate Excellence Centre
This course enables staff to understand how to support and work with individuals with Dementia.
Location(s)
Harrogate, Saltaire
Medicines Administration - Train the Trainers (Certified Instructors 3-day Programme)
Face-to-face
£1,320.00
Medicines Administration - Train the Trainers (Certified Instructors 3-day Programme) The Medication Training Company
This is our 3-day Certified Instructors Program (Train the Trainers) in Medicines Administration. This program provides a much more comprehensive program of support than other courses in the market. It... read more
Qualification
Certificate of attendance/completion
Effective Communication Level  1
Face-to-face
£32.00
Effective Communication Level 1 Lifetime Training
This course aims to provide the necessary skills to communicate in an effective and appropriate way within the health and social care setting, it will enable delegates to think about... read more
Level
Beginner
Qualification
Certificate of attendance/completion
Train the Trainer Level 1
Face-to-face
£60.00
Train the Trainer Level 1 Lifetime Training
This course aims to provide delegates with the knowledge and skills to develop and deliver engaging training. The delegates will complete 1 day of class theory followed my one day... read more
Level
Beginner
Qualification
Certificate of attendance/completion