Professional Skills

Information governance is essential training for all staff. This course includes GDPR guidance and enables learners to gain understanding of how to use principles and standards in their everyday work.... read more

​This one day course teaches staff effective communication and listening skills to improve effectiveness of staff discussions.

A nationally accredited course helping learners understand the legal responsibilities around food safety. this course is aimed at supervisors who have responsibility for food safety.

A practical and interactive course to help support staff to understand, manage and prevent conflict caused by challenging behaviours e.g Dementia, Aggression.

This Short resilience session is aimed at supporting the health and wellbeing of staff.

To aid managers in noticing signs of stress in their teams and identifying appropriate action to take.

A course designed to support staff to feel confident having compassionate conversations with individuals in distress.

Teaching staff about the role of a minute taker and techniques to ensure accurate and effective minute taking.

Providing Managers and Staff with the skills required to communicate and work effectively.

Supporting staff to develop project management skills and techniques.

Increasing productivity through delegation and use of emotional intelligence techniques.

Teaching managers to lead and implement change in an effective and compassionate way.

Advanced communication skills provides the opportunity to work on individual work based Challenges discussing communication in difficult circumstances.

Teaching staff medical terminology to assist staff to produce clinical information.

Helping staff to develop their skills in a way that delivers high quality customer experience.

Helping Managers develop their teams in a way that promotes good customer service and high quality care.

Human Resources apprenticeships are designed to support HR Professionals to develop their skills, knowledge and behaviours supporting development into HR Practitioners of the future and secure associate membership with the... read more

The IT Skills Pathway provides access to customisable training relevant to individual roles and needs within IT.

This course enables staff to understand how to support and work with individuals with Dementia.

This is our 3-day Certified Instructors Program (Train the Trainers) in Medicines Administration. This program provides a much more comprehensive program of support than other courses in the market. It... read more