Professional Skills

​This one day course teaches staff effective communication and listening skills to improve effectiveness of staff discussions.

A nationally accredited course helping learners understand the legal responsibilities around food safety. this course is aimed at supervisors who have responsibility for food safety.

A practical and interactive course to help support staff to understand, manage and prevent conflict caused by challenging behaviours e.g Dementia, Aggression.

This Short resilience session is aimed at supporting the health and wellbeing of staff.

To aid managers in noticing signs of stress in their teams and identifying appropriate action to take.

A course designed to support staff to feel confident having compassionate conversations with individuals in distress.

Teaching staff about the role of a minute taker and techniques to ensure accurate and effective minute taking.

Providing Managers and Staff with the skills required to communicate and work effectively.

Supporting staff to develop project management skills and techniques.

Increasing productivity through delegation and use of emotional intelligence techniques.

Teaching managers to lead and implement change in an effective and compassionate way.

Advanced communication skills provides the opportunity to work on individual work based Challenges discussing communication in difficult circumstances.

Teaching staff medical terminology to assist staff to produce clinical information.

Helping staff to develop their skills in a way that delivers high quality customer experience.

Helping Managers develop their teams in a way that promotes good customer service and high quality care.

The IT Skills Pathway provides access to customisable training relevant to individual roles and needs within IT.

This course enables staff to understand how to support and work with individuals with Dementia.

This is our 3-day Certified Instructors Program (Train the Trainers) in Medicines Administration. This program provides a much more comprehensive program of support than other courses in the market. It... read more

This course aims to provide the necessary skills to communicate in an effective and appropriate way within the health and social care setting, it will enable delegates to think about... read more

This course aims to provide delegates with the knowledge and skills to develop and deliver engaging training. The delegates will complete 1 day of class theory followed my one day... read more