Page 15 of 38 for Professional Skills

Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to... read more

Customer service is a necessary position in the job world today. It helps companies give customers what they want and what they need. Although many customers can be difficult, with... read more

Successful event planning starts with possessing good communication skills, being highly organised, and having the ability to follow up with vendors until completion. Preparation before, during, and after is crucial... read more

Deciding to attend a trade show is a large investment for any company. Preparation is essential: It’s better not to go to a trade show than to go unprepared. Every... read more

Mindfulness is a term that is frequently used but rarely defined. Practicing true mindfulness encourages living in the present while it addresses the danger of distorted thinking. Staying in tune... read more

Self awareness is an important part of everyday life. It transfers over to your personal, social, physical and work life. It can help one gain a better understanding of yourself,... read more

The workplace is one of the leading locations where people experience stress and anxiety. Every employee will encounter it sometime during their career. Everyone should be aware of the signs... read more

It is not possible to control or manage 100% of risk, but knowing what do before, during, and after an event will mitigate the damage and harm. Identifying potential hazards... read more

Positive and negative stress is a constant influence on all of our lives. The trick is to maximize the positive stress and to minimize the negative stress. Participants will be... read more

Having a balance between work and home life can be a challenge. With this challenge come great rewards when it is done successfully. By balancing a career with home life,... read more

Workplace harassment is illegal and destructive to any organisation. It is important to treat everyone in the workplace with respect and dignity. Workplace harassment must be identified, discouraged, and prevented... read more

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them... read more

Delivering constructive criticism (constructive feedback) is one of the most challenging things for anyone. Through this workshop your participants will gain valuable knowledge and skills that will assist them with... read more

Management must be effective for the success of any business. Unfortunately, it is all too easy to overlook the training and development of new managers. When you provide your managers... read more

Successful companies are made up of great employees, so why not hire great employees? Hiring and training employees is an expensive venture. Be sure to hire the right person for... read more

Talent management is an investment. Every company wants to have the best and brightest employees, and with talent management, that can be achieved. The item that usually accounts for the... read more

With the world becoming more mobile and diverse, diversity has taken on a new importance in the workplace. Participants will be able to use strategies for removing barriers and stereotypes,... read more

Workplace harassment can be based on a variety of factors that differ from the one doing the harassment, such as race, sex, and disability. Experiencing uncomfortable situations in the workplace... read more

Records are in every organisation. From purchasing receipts to tax documents to communications, they need to be identified and managed properly. The method of records management that a company uses... read more

Our digital citizenship e-learning will give participants the guidance needed in the ever changing digital world. As our lives are lived more and more online we all need to translate... read more