The structure of the webinar is similar to that of In-House training format; during the webinar you will be able to view the presentation and see the presenter.... read more
The structure of the webinar is similar to that of In-House training format; during the webinar you will... read more
The structure of the webinar is similar to that of In-House training format; during the webinar you will be able to view the presentation and see the presenter.... read more
The structure of the webinar is similar to that of In-House training format; during the webinar you will... read more
JoCo is supporting businesses from all sectors to become Dementia Friendly Organisations through recognition process which is based on a wealth of personal experience and professional health & social care... read more
JoCo is supporting businesses from all sectors to become Dementia Friendly Organisations through recognition process which is based on a... read more
This course delivers a timely reminder on the importance of customer service.
You’ll learn the basics of good service, such as listening and clarifying, preparedness, efficiency and professionalism, and tactics for... read more
This course delivers a timely reminder on the importance of customer service.
You’ll learn the basics of good service, such as... read more
When it’s done well, search engine marketing can give search engines exactly what they need to put your website in a prime position on Search Engine Results Pages.
When it’s done well, search engine marketing can give search engines exactly what they need to put your website in... read more
Hospital Life is an interactive board game developed with NHS Scotland which demonstrates how patients move around a hospital. It is highly beneficial in helping hospital staff to improve operational... read more
Hospital Life is an interactive board game developed with NHS Scotland which demonstrates how patients move around a hospital. It... read more
This popular customer service course is designed to support GP and medical receptionists in a demanding role and to increase patient satisfaction. Since 2007 over 1000 receptionists have attended this... read more
This popular customer service course is designed to support GP and medical receptionists in a demanding role and to increase... read more
The Assessor Award (Award in Assessing Competence in the Work Environment) is an online self paced accredited course for those assessing in the workplace. During the course you will receive... read more
The Assessor Award (Award in Assessing Competence in the Work Environment) is an online self paced accredited course for those... read more
Get expert advice and input into writing your social media strategy. Everything you need to consider and include to take the right and the best approach for your organisation.
Get expert advice and input into writing your social media strategy. Everything you need to consider and include to take... read more
Crisis handling for media, marketing and leadership teams in a secure online environment, with expert facilitation. An ideal exercise for team events, away days, or to test existing internal processes... read more
Crisis handling for media, marketing and leadership teams in a secure online environment, with expert facilitation. An ideal exercise for... read more
The growing threat of violence in the workplace is a general worry for many in society, but is a particular concern for those working in the health service. This session... read more
The growing threat of violence in the workplace is a general worry for many in society, but is a particular... read more
This well evaluated, 2 day experiential course explores challenging communication issues from the participant’s practice. The approach to learning is interactive and uses video. Facilitators guide and support the participant... read more
This well evaluated, 2 day experiential course explores challenging communication issues from the participant’s practice. The approach to learning is... read more
Reputation management has changed. What will you do if you suddenly get hundreds of angry tweets/Facebook comments about something your organisation has done? This is an interactive session for anyone... read more
Reputation management has changed. What will you do if you suddenly get hundreds of angry tweets/Facebook comments about something your... read more
When you write a funding application, how often are you successful? Your time is precious and good funding opportunities few, so make sure every application is as strong as possible... read more
When you write a funding application, how often are you successful? Your time is precious and good funding opportunities few,... read more
The second edition of this best-selling handbook is for everyone with responsibility for vocational assessment, whether new to the role, an experienced assessor or responsible for training assessors
The second edition of this best-selling handbook is for everyone with responsibility for vocational assessment, whether new to the role,... read more
a full or half day courses suitable for NHS commissioners and assessors who will have responsibility for planning or delivering Personal Health Budgets. It will also be useful to other... read more
a full or half day courses suitable for NHS commissioners and assessors who will have responsibility for planning or delivering... read more
The ITQ is now recognised as a vocational qualification equivalent to a GCSE grade A*- C, as it follows the national curriculum requirement and framework.
The ITQ is now recognised as a vocational qualification equivalent to a GCSE grade A*- C, as it follows the... read more
Every year thousands of people fall ill and die because of asbestos exposure, it was widely used in construction right up until the year 2000. This course covers all areas... read more
Every year thousands of people fall ill and die because of asbestos exposure, it was widely used in construction right... read more
Our display screen equipment (DSE) e-learning courses are aimed at users of and those responsible for assessing DSE, this could be anything from laptops, tablet PCs, televisions, smartphones, CNC control... read more
Our display screen equipment (DSE) e-learning courses are aimed at users of and those responsible for assessing DSE, this could... read more