Page 43 of 44 for Professional Skills

The structure of the webinar is similar to that of In-House training format; during the webinar you will be able to view the presentation and see the presenter.... read more

The structure of the webinar is similar to that of In-House training format; during the webinar you will be able to view the presentation and see the presenter.... read more

JoCo is supporting businesses from all sectors to become Dementia Friendly Organisations through recognition process which is based on a wealth of personal experience and professional health & social care... read more

This course delivers a timely reminder on the importance of customer service. You’ll learn the basics of good service, such as listening and clarifying, preparedness, efficiency and professionalism, and tactics for... read more

When it’s done well, search engine marketing can give search engines exactly what they need to put your website in a prime position on Search Engine Results Pages.

Hospital Life is an interactive board game developed with NHS Scotland which demonstrates how patients move around a hospital. It is highly beneficial in helping hospital staff to improve operational... read more

This session will allow learners to provide excellent customer service to patients, other service users and partner organisations.

This popular customer service course is designed to support GP and medical receptionists in a demanding role and to increase patient satisfaction. Since 2007 over 1000 receptionists have attended this... read more

The Assessor Award (Award in Assessing Competence in the Work Environment) is an online self paced accredited course for those assessing in the workplace. During the course you will receive... read more

Get expert advice and input into writing your social media strategy. Everything you need to consider and include to take the right and the best approach for your organisation.

Crisis handling for media, marketing and leadership teams in a secure online environment, with expert facilitation. An ideal exercise for team events, away days, or to test existing internal processes... read more

The growing threat of violence in the workplace is a general worry for many in society, but is a particular concern for those working in the health service. This session... read more

This well evaluated, 2 day experiential course explores challenging communication issues from the participant’s practice. The approach to learning is interactive and uses video. Facilitators guide and support the participant... read more

Reputation management has changed. What will you do if you suddenly get hundreds of angry tweets/Facebook comments about something your organisation has done? This is an interactive session for anyone... read more

When you write a funding application, how often are you successful? Your time is precious and good funding opportunities few, so make sure every application is as strong as possible... read more

​The second edition of this best-selling handbook is for everyone with responsibility for vocational assessment, whether new to the role, an experienced assessor or responsible for training assessors

a full or half day courses suitable for NHS commissioners and assessors who will have responsibility for planning or delivering Personal Health Budgets. It will also be useful to other... read more

The ITQ is now recognised as a vocational qualification equivalent to a GCSE grade A*- C, as it follows the national curriculum requirement and framework.

Every year thousands of people fall ill and die because of asbestos exposure, it was widely used in construction right up until the year 2000. This course covers all areas... read more

Our display screen equipment (DSE) e-learning courses are aimed at users of and those responsible for assessing DSE, this could be anything from laptops, tablet PCs, televisions, smartphones, CNC control... read more