Page 5 of 43 for Professional Skills

​This online ‘Privacy and Dignity’ course will deliver key knowledge to healthcare workers to promote and uphold the privacy, dignity, rights, health and wellbeing of people who use health and... read more

​This video course describes the agreed ways of working and legislation regarding the recording, storing and sharing of information in health & social care environments.

SALE PRICE REUCED BY 25% Good care practice must be person-centred and this includes risk assessment and management. Everyone is entitled to make choices, and be as independent as possible... read more

In this age of information overload, it can be hard to know where to find good information that you can trust. If you’re doing research for an important project, report,... read more

Risk management has long been a key part of project management and it has also become an increasingly important part of organisational best practices.

As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who miss deadlines, and staff members who can’t get along. But... read more

This course is designed for learners who have completed the pre-requisite Lean Process Improvement course, and perhaps have been involved in implementation of its principles in their workplace.

This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment.

Lunch and Learns are a venue to foster sharing and peer learning and are typically aimed at fostering cross-organisation collaboration and communication.

A one day course demonstrating tried and tested methods of defusing confrontational situations to keep everyone involved safe.

Effective leaders understand how powerful an opportunity can be when they can tap into the intelligence, wisdom, and innovation present in their workforce.

​Workplace Customer Care Exceptional Customer Care Generates a Positive Workplace Culture! That is a fact. It also: Produces a strong team Improves internal culture Reduces staff churn and sickness

Whether you are a comfortable speaker looking to refresh or new to speaking to groups, this course will introduce you to the skills needed to confidently manage an audience of... read more

Programme developed for anyone with responsibility for managing a project or working in a project team.

This programme is for you if you need to understand how a business operates from a financial perspective. This course is aimed at new budget holders and those who... read more

PRINCE2 Re-Registration Our two day PRINCE2 Practitioner Re-Registration course blends formal presentation with group and individual practical exercises to reinforce learning and enable participants to benefit from others’ experience whilst preparing... read more

This course is aimed at people who want to learn how to use Microsoft Excel 2007 / 2010 to carry out basic spread sheet tasks including the creation of simple... read more

This course is aimed at people who want expand their knowledge into some of the more advanced calculation and analytical capability of Microsoft Excel.

This course is aimed at people who want expand their knowledge into the more specialised analytical functionality and built-in automation offered by Microsoft Excel.

This Microsoft Excel 2013 Level 1 course is aimed at people who want to learn how to use Microsoft Excel to carry out basic spreadsheet tasks including the creation of... read more