Receptionist Training

All (53) Face-to-face (14) e-Learning (26) More...
Blended (5) Distance (5) Consultancy (1) Resources (2)
Mandatory Core Skills eLearning Bundle (Primary Care)
e-Learning
£50.00
Mandatory Core Skills eLearning Bundle (Primary Care) Skills for Health
The Core Skills Training Framework allows employers to recognise training to a standard and reduce duplication of training. The Core Skills Mandatory Training eLearning Bundle is delivered by Skills for Health, the developers... read more
The Core Skills Training Framework allows employers to recognise training to a standard and reduce duplication of training. The Core Skills Mandatory Training... read more
£50.00
Delivery Method
e-Learning
Qualification
Certificate of attendance/completion
Resilience Health and Wellbeing
Resources
Free
Resilience Health and Wellbeing West Yorkshire & Harrogate Excellence Centre
This resilience booklet is aimed at supporting the health and wellbeing of staff.
This resilience booklet is aimed at supporting the health and wellbeing of staff.
Free
Delivery Method
Resources
Making Every Contact Count Training (MECC)
Face-to-face
Free
Making Every Contact Count Training (MECC) West Yorkshire & Harrogate Excellence Centre
A 1/2 day Making Every Contact Count Training session which will prepare and empower staff to use the potential offered by conversations with clients/service users/patients to help stay well and... read more
A 1/2 day Making Every Contact Count Training session which will prepare and empower staff to use the potential offered... read more
Free
Delivery Method
Face-to-face
English and Maths (Level 1)
Distance
Free
English and Maths (Level 1) West Yorkshire & Harrogate Excellence Centre
Free
Delivery Method
Distance
Level
Beginner
Qualification
Nationally recognised
Telephone Triage Training
Face-to-face
£90.00
Telephone Triage Training The Learning Enterprise
CQC Fundamental Standards: Regulation 9: Person Centred Care, Regulation 10: Dignity & Respect, Regulation 12: Safe Care and Treatment, Regulation 13: Safeguarding service users from abuse and improper treatment.
CQC Fundamental Standards: Regulation 9: Person Centred Care, Regulation 10: Dignity & Respect, Regulation 12: Safe Care and Treatment, Regulation... read more
£90.00
Delivery Method
Face-to-face
Qualification
Certificate of attendance/completion
Non-Clinical Mandatory Training - CSTF Aligned - Online Training Course - UK CPD Accredited
e-Learning
£59.99 £35.99
Non-Clinical Mandatory Training - CSTF Aligned - Online Training Course - UK CPD Accredited The Mandatory Training Group
Welcome to The Mandatory Training Group's online mandatory training package for non-clinical staff working in NHS Trusts and other healthcare environments.
Welcome to The Mandatory Training Group's online mandatory training package for non-clinical staff working in NHS Trusts and other... read more
£35.99 (was £59.99)
Delivery Method
e-Learning
CPD Points
45
Qualification
Certificate of attendance/completion
Microsoft Office Excel 2016 Essentials - Online Training Course - UK CPD Accredited Certification
e-Learning
£19.98
Microsoft Office Excel 2016 Essentials - Online Training Course - UK CPD Accredited Certification The Mandatory Training Group
Learners will gain a fundamental understanding of the Excel environment and the ability to complete tasks independently. Microsoft Office Excel 2016 Essentials will help learners know and demonstrate the correct... read more
Learners will gain a fundamental understanding of the Excel environment and the ability to complete tasks independently. Microsoft Office Excel... read more
£19.98
Delivery Method
e-Learning
Level
Intermediate
CPD Points
6
Qualification
Certificate of attendance/completion
Microsoft Office Excel 2016 Expert - Online Training Course - UK CPD Accredited Certification
e-Learning
£19.98
Microsoft Office Excel 2016 Expert - Online Training Course - UK CPD Accredited Certification The Mandatory Training Group
Learners will gain an advanced level of understanding of the Microsoft Excel environment, and the ability to guide others to the proper use of the program's full features - critical... read more
Learners will gain an advanced level of understanding of the Microsoft Excel environment, and the ability to guide others to... read more
£19.98
Delivery Method
e-Learning
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Microsoft Office Outlook 2016 Essentials - Online Training Course - UK CPD Accredited Certification
e-Learning
£19.98
Microsoft Office Outlook 2016 Essentials - Online Training Course - UK CPD Accredited Certification The Mandatory Training Group
Learners will be able to use Microsoft Office Outlook 2016 Essentials to enhance professional correspondence, create calendars, and schedule appointments. Learners will create and edit professional email messages, maintain calendars... read more
Learners will be able to use Microsoft Office Outlook 2016 Essentials to enhance professional correspondence, create calendars, and schedule appointments.... read more
£19.98
Delivery Method
e-Learning
Level
Intermediate
CPD Points
6
Qualification
Certificate of attendance/completion
Microsoft Office Word 2016 Essentials - Online Training Course - UK CPD Accredited Certification
e-Learning
£19.98
Microsoft Office Word 2016 Essentials - Online Training Course - UK CPD Accredited Certification The Mandatory Training Group
Learners will gain a fundamental understanding of the Microsoft Word environment and the ability to complete tasks independently. Learners will demonstrate the correct application of the principle features of Microsoft... read more
Learners will gain a fundamental understanding of the Microsoft Word environment and the ability to complete tasks independently. Learners will... read more
£19.98
Delivery Method
e-Learning
Level
Intermediate
CPD Points
6
Qualification
Certificate of attendance/completion
Microsoft Office Word 2016 Expert - Online Training Course - UK CPD Accredited Certification
e-Learning
£19.98
Microsoft Office Word 2016 Expert - Online Training Course - UK CPD Accredited Certification The Mandatory Training Group
Learners will learn to proficiently use the advanced features of Microsoft Office Word 2016 for document content management and advanced formatting - critical skills for those in roles such as... read more
Learners will learn to proficiently use the advanced features of Microsoft Office Word 2016 for document content management and advanced... read more
£19.98
Delivery Method
e-Learning
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Resilience and Staff Wellbeing
Face-to-face
Resilience and Staff Wellbeing Practice Managers Association
The workshop will focus on developing personal and professional behaviours, to ensure employee engagement and wellbeing. The workshop will give participants new techniques for greater efficiency, effectiveness and emotional balance... read more
The workshop will focus on developing personal and professional behaviours, to ensure employee engagement and wellbeing. The workshop will give... read more
Delivery Method
Face-to-face
CPD Points
6
Information, Advice or Guidance L2
Distance
Information, Advice or Guidance L2 Humber, Coast and Vale Excellence Centre
Please "view course" to see organisations that provide this training.
Please "view course" to see organisations that provide this training.
Delivery Method
Distance
Buiness Admin L2 Certificate
Distance
Buiness Admin L2 Certificate Humber, Coast and Vale Excellence Centre
Please "view course" to see organisations that provide this training.
Please "view course" to see organisations that provide this training.
Delivery Method
Distance
Excellence in supporting healthcare
e-Learning
Excellence in supporting healthcare Practice Managers Association
The ILM approved, Excellence in Supporting Healthcare, certificate is the first e-learning programme of its kind. The pilot in South London has now successfully completed and enrolment is open. Please... read more
The ILM approved, Excellence in Supporting Healthcare, certificate is the first e-learning programme of its kind. The pilot in South... read more
Delivery Method
e-Learning
Level
Beginner
Qualification
Other externally awarded
Customer Service Specialist Level 3 Apprenticeship Standard
Blended
Customer Service Specialist Level 3 Apprenticeship Standard Practice Managers Association
Based upon Customer Service Specialist Level 3 Apprenticeship Standard and City & Guilds Level 3 Diploma, this course offers the opportunity for customer service practitioners (receptionists, administrators, care navigators) to... read more
Based upon Customer Service Specialist Level 3 Apprenticeship Standard and City & Guilds Level 3 Diploma, this course offers the... read more
Delivery Method
Blended
Qualification
Level 3 advanced apprenticeship
PMA Medical Administrator/GP Assistant
Blended
PMA Medical Administrator/GP Assistant Practice Managers Association
Employers will have the choice of focusing on a Medical Administrators qualification or a GP Assistant depending on the needs and workforce skills base of their practice. Both will include... read more
Employers will have the choice of focusing on a Medical Administrators qualification or a GP Assistant depending on the needs... read more
Delivery Method
Blended
Qualification
Level 3 advanced apprenticeship
Customer service and managing conflict workshop
Face-to-face
Customer service and managing conflict workshop Practice Managers Association
This half day workshop been developed to support receptionists and other health care professionals in General Practice to develop their skills and confidence to provide excellence in customer service and... read more
This half day workshop been developed to support receptionists and other health care professionals in General Practice to develop their... read more
Delivery Method
Face-to-face
Qualification
Certificate of attendance/completion