Receptionist Training

The Core Skills Training Framework allows employers to recognise training to a standard and reduce duplication of training. The Core Skills Mandatory Training eLearning Bundle is delivered by Skills for Health, the developers... read more

This Short resilience session is aimed at supporting the health and wellbeing of staff.

Increasing productivity through delegation and use of emotional intelligence techniques.

Ethica Solutions' Safeguarding Awareness Seminar is an introduction to safeguarding and protection of children. This introductory training course is designed for anyone who works and cares for children and... read more

How to Support individuals who are on the autistic spectrum

CQC Fundamental Standards: Regulation 9: Person Centred Care, Regulation 10: Dignity & Respect, Regulation 12: Safe Care and Treatment, Regulation 13: Safeguarding service users from abuse and improper treatment.

​This online Customer Service course will help learners define who their customers are and how to understand their needs, the course will also help learners to expand their knowledge on... read more

Assists with meeting Care Certificate theory requirements

​This online Display Screen Equipment (DSE) course covers the importance of assessing and adjusting your workstation and the hazards and risks that poorly used Display Screen Equipment can cause. This e-learning... read more

​This course is aimed at all members of staff, designed to provide delegates with the skills and confidence to both give and receive feedback effectively to and from others in... read more

• Confidentiality • Code of Conduct • Recording, storing and sharing information

Welcome to The Mandatory Training Group's online mandatory training package for non-clinical staff working in NHS Trusts and other healthcare environments.

Learners will be able to use Microsoft Office Outlook 2016 Essentials to enhance professional correspondence, create calendars, and schedule appointments. Learners will create and edit professional email messages, maintain calendars... read more

Learners will gain a fundamental understanding of the Microsoft Word environment and the ability to complete tasks independently. Learners will demonstrate the correct application of the principle features of Microsoft... read more

Learners will learn to proficiently use the advanced features of Microsoft Office Word 2016 for document content management and advanced formatting - critical skills for those in roles such as... read more

This online programme provides access to high quality educational tools and specialised information on how to carry out telephone triages and consultations within most clinical areas.

This course will look at how to respond to complaints, the complaints handling process and how to identify incidents and errors.

Learners will gain a fundamental understanding of the Excel environment and the ability to complete tasks independently. Microsoft Office Excel 2016 Essentials will help learners know and demonstrate the correct... read more

Learners will gain an advanced level of understanding of the Microsoft Excel environment, and the ability to guide others to the proper use of the program's full features - critical... read more