Receptionist Training

The Core Skills Training Framework allows employers to recognise training to a standard and reduce duplication of training. The Core Skills Mandatory Training eLearning Bundle is delivered by Skills for Health, the developers... read more

This Short resilience session is aimed at supporting the health and wellbeing of staff.

Increasing productivity through delegation and use of emotional intelligence techniques.

The WYHEC conference is targeted at Support Staff working in health and social care organisations. Attendance is free for member organisations of the Excellence Centre. A full day event, this... read more

A 1/2 day Making Every Contact Count Training session which will prepare and empower staff to use the potential offered by conversations with clients/service users/patients to help stay well and... read more

Attend this half day seminar to develop your skills in running more effective and action orientated meetings. Learn how to control a meeting, create commitment and follow up on actions... read more

This course is one of two 1/2 day seminars that have been developed with the aim to improve participants' skills in analysing, presenting and reporting information. This seminar focuses on... read more

This 3 hour workshop will enable participants to develop their confidence and skills in presenting information to teams so as deliver a meaningful and influencing narrative.

This highly interactive workshop is designed to highlight effective and efficient telephone techniques for front line employees. It aims to provide participants with knowledge,skills and confidence to create a good... read more

How to Support individuals who are on the autistic spectrum

CQC Fundamental Standards: Regulation 9: Person Centred Care, Regulation 10: Dignity & Respect, Regulation 12: Safe Care and Treatment, Regulation 13: Safeguarding service users from abuse and improper treatment.

Welcome to The Mandatory Training Group's online mandatory training package for non-clinical staff working in NHS Trusts and other healthcare environments.

Learners will gain a fundamental understanding of the Excel environment and the ability to complete tasks independently. Microsoft Office Excel 2016 Essentials will help learners know and demonstrate the correct... read more

Learners will gain an advanced level of understanding of the Microsoft Excel environment, and the ability to guide others to the proper use of the program's full features - critical... read more

Learners will be able to use Microsoft Office Outlook 2016 Essentials to enhance professional correspondence, create calendars, and schedule appointments. Learners will create and edit professional email messages, maintain calendars... read more

Learners will gain a fundamental understanding of the Microsoft Word environment and the ability to complete tasks independently. Learners will demonstrate the correct application of the principle features of Microsoft... read more

Learners will learn to proficiently use the advanced features of Microsoft Office Word 2016 for document content management and advanced formatting - critical skills for those in roles such as... read more

Learners will gain a fundamental understanding of the Access environment and the ability to complete tasks independently. This online Mastering Microsoft Office Access 2013 training course will help learners know... read more

Learners will gain a fundamental understanding of the Microsoft Office Project environment and the ability to complete tasks independently. This online Microsoft Project Part 2 training course will help learners... read more

Learners will gain a fundamental understanding of the Access 2016 environment and the ability to complete tasks independently. This Mastering Microsoft Office Access 2016 online training course will help learners... read more