Receptionist Training

All (54) Face-to-face (19) e-Learning (26) More...
Blended (4) Distance (3) Consultancy (1) Resources (1)
Mandatory Core Skills eLearning Bundle (Primary Care)
e-Learning
£50.00
Mandatory Core Skills eLearning Bundle (Primary Care) Skills for Health
The Core Skills Training Framework allows employers to recognise training to a standard and reduce duplication of training. The Core Skills Mandatory Training eLearning Bundle is delivered by Skills for Health, the developers... read more
The Core Skills Training Framework allows employers to recognise training to a standard and reduce duplication of training. The Core Skills Mandatory Training... read more
£50.00
Delivery Method
e-Learning
Qualification
Certificate of attendance/completion
Delegation/Emotional Intelligence
Face-to-face
Free
Delegation/Emotional Intelligence West Yorkshire & Harrogate Excellence Centre
Increasing productivity through delegation and use of emotional intelligence techniques.
Increasing productivity through delegation and use of emotional intelligence techniques.
Free
Delivery Method
Face-to-face
Qualification
Certificate of attendance/completion
Location(s)
Wakefield
Making Every Contact Count Training (MECC)
Face-to-face
Free
Making Every Contact Count Training (MECC) West Yorkshire & Harrogate Excellence Centre
A 1/2 day Making Every Contact Count Training session which will prepare and empower staff to use the potential offered by conversations with clients/service users/patients to help stay well and... read more
A 1/2 day Making Every Contact Count Training session which will prepare and empower staff to use the potential offered... read more
Free
Delivery Method
Face-to-face
Location(s)
Leeds
Delivering a more Effective Meeting
Face-to-face
Free
Delivering a more Effective Meeting West Yorkshire & Harrogate Excellence Centre
Attend this half day seminar to develop your skills in running more effective and action orientated meetings. Learn how to control a meeting, create commitment and follow up on actions... read more
Attend this half day seminar to develop your skills in running more effective and action orientated meetings. Learn how to... read more
Free
Delivery Method
Face-to-face
CPD Points
Looking to accredit with CPD points
Using Microsoft  Tools to Create Reports and Presentations
Face-to-face
Free
Using Microsoft Tools to Create Reports and Presentations West Yorkshire & Harrogate Excellence Centre
This course is one of two 1/2 day seminars that have been developed with the aim to improve participants' skills in analysing, presenting and reporting information. This seminar focuses on... read more
This course is one of two 1/2 day seminars that have been developed with the aim to improve participants' skills... read more
Free
Delivery Method
Face-to-face
CPD Points
Will be awarded
Developing Confidence in Presenting Information
Face-to-face
Free
Developing Confidence in Presenting Information West Yorkshire & Harrogate Excellence Centre
This 3 hour workshop will enable participants to develop their confidence and skills in presenting information to teams so as deliver a meaningful and influencing narrative.
This 3 hour workshop will enable participants to develop their confidence and skills in presenting information to teams so as... read more
Free
Delivery Method
Face-to-face
Location(s)
Wakefield
The Executive Personal Assistant
Face-to-face
The Executive Personal Assistant West Yorkshire & Harrogate Excellence Centre
If you are an Administrator, Secretary or Office Manager, are short on time and need to gain top Executive PA skills this one day tutor led course is for you.... read more
If you are an Administrator, Secretary or Office Manager, are short on time and need to gain top Executive PA... read more
Delivery Method
Face-to-face
Qualification
Certificate of attendance/completion
Location(s)
Leeds
Telephone Triage Training
Face-to-face
£90.00
Telephone Triage Training The Learning Enterprise
CQC Fundamental Standards: Regulation 9: Person Centred Care, Regulation 10: Dignity & Respect, Regulation 12: Safe Care and Treatment, Regulation 13: Safeguarding service users from abuse and improper treatment.
CQC Fundamental Standards: Regulation 9: Person Centred Care, Regulation 10: Dignity & Respect, Regulation 12: Safe Care and Treatment, Regulation... read more
£90.00
Delivery Method
Face-to-face
Qualification
Certificate of attendance/completion
Non-Clinical Mandatory Training - CSTF Aligned - Online Training Course - UK CPD Accredited
e-Learning
£59.99 £35.99
Non-Clinical Mandatory Training - CSTF Aligned - Online Training Course - UK CPD Accredited The Mandatory Training Group
Welcome to The Mandatory Training Group's online mandatory training package for non-clinical staff working in NHS Trusts and other healthcare environments.
Welcome to The Mandatory Training Group's online mandatory training package for non-clinical staff working in NHS Trusts and other... read more
£35.99 (was £59.99)
Delivery Method
e-Learning
CPD Points
45
Qualification
Certificate of attendance/completion
Microsoft Office Excel 2016 Essentials - Online Training Course - UK CPD Accredited Certification
e-Learning
£19.98
Microsoft Office Excel 2016 Essentials - Online Training Course - UK CPD Accredited Certification The Mandatory Training Group
Learners will gain a fundamental understanding of the Excel environment and the ability to complete tasks independently. Microsoft Office Excel 2016 Essentials will help learners know and demonstrate the correct... read more
Learners will gain a fundamental understanding of the Excel environment and the ability to complete tasks independently. Microsoft Office Excel... read more
£19.98
Delivery Method
e-Learning
Level
Intermediate
CPD Points
6
Qualification
Certificate of attendance/completion
Microsoft Office Excel 2016 Expert - Online Training Course - UK CPD Accredited Certification
e-Learning
£19.98
Microsoft Office Excel 2016 Expert - Online Training Course - UK CPD Accredited Certification The Mandatory Training Group
Learners will gain an advanced level of understanding of the Microsoft Excel environment, and the ability to guide others to the proper use of the program's full features - critical... read more
Learners will gain an advanced level of understanding of the Microsoft Excel environment, and the ability to guide others to... read more
£19.98
Delivery Method
e-Learning
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Microsoft Office Outlook 2016 Essentials - Online Training Course - UK CPD Accredited Certification
e-Learning
£19.98
Microsoft Office Outlook 2016 Essentials - Online Training Course - UK CPD Accredited Certification The Mandatory Training Group
Learners will be able to use Microsoft Office Outlook 2016 Essentials to enhance professional correspondence, create calendars, and schedule appointments. Learners will create and edit professional email messages, maintain calendars... read more
Learners will be able to use Microsoft Office Outlook 2016 Essentials to enhance professional correspondence, create calendars, and schedule appointments.... read more
£19.98
Delivery Method
e-Learning
Level
Intermediate
CPD Points
6
Qualification
Certificate of attendance/completion
Microsoft Office Word 2016 Essentials - Online Training Course - UK CPD Accredited Certification
e-Learning
£19.98
Microsoft Office Word 2016 Essentials - Online Training Course - UK CPD Accredited Certification The Mandatory Training Group
Learners will gain a fundamental understanding of the Microsoft Word environment and the ability to complete tasks independently. Learners will demonstrate the correct application of the principle features of Microsoft... read more
Learners will gain a fundamental understanding of the Microsoft Word environment and the ability to complete tasks independently. Learners will... read more
£19.98
Delivery Method
e-Learning
Level
Intermediate
CPD Points
6
Qualification
Certificate of attendance/completion
Microsoft Office Word 2016 Expert - Online Training Course - UK CPD Accredited Certification
e-Learning
£19.98
Microsoft Office Word 2016 Expert - Online Training Course - UK CPD Accredited Certification The Mandatory Training Group
Learners will learn to proficiently use the advanced features of Microsoft Office Word 2016 for document content management and advanced formatting - critical skills for those in roles such as... read more
Learners will learn to proficiently use the advanced features of Microsoft Office Word 2016 for document content management and advanced... read more
£19.98
Delivery Method
e-Learning
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Telephone Triage & Consultation Skills E-Learning Programme â Modules 1, 2 & 3
e-Learning
£120.00
Telephone Triage & Consultation Skills E-Learning Programme – Modules 1, 2 & 3 Telelearning
This online programme provides access to high quality educational tools and specialised information on how to carry out telephone triages and consultations within most clinical areas.
This online programme provides access to high quality educational tools and specialised information on how to carry out telephone triages... read more
£120.00
Delivery Method
e-Learning
Qualification
Certificate of attendance/completion
Executive and Personal Assistants - Online Training Course - UK CPD Accredited
e-Learning
£19.98
Executive and Personal Assistants - Online Training Course - UK CPD Accredited The Mandatory Training Group
Being an executive or personal assistant is a unique position that requires a variety of skills. Whether you are updating schedules, making travel arrangements, minute taking, or creating important documents,... read more
Being an executive or personal assistant is a unique position that requires a variety of skills. Whether you are updating... read more
£19.98
Delivery Method
e-Learning
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Facilitation Skills - Online Training Course - UK CPD Accredited
e-Learning
£19.98
Facilitation Skills - Online Training Course - UK CPD Accredited The Mandatory Training Group
Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an easy decision making process. Creating a comfortable environment through better... read more
Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an... read more
£19.98
Delivery Method
e-Learning
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Social Intelligence - Online Training Course - UK CPD Accredited
e-Learning
£19.98
Social Intelligence - Online Training Course - UK CPD Accredited The Mandatory Training Group
Social Intelligence is about understanding your environment and having a positive influence. Participants will become more confident in their social situations by learning how to express and interrupt social cues.... read more
Social Intelligence is about understanding your environment and having a positive influence. Participants will become more confident in their social... read more
£19.98
Delivery Method
e-Learning
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Conflict Resolution - Online Training Course - UK CPD Accredited
e-Learning
£19.98
Conflict Resolution - Online Training Course - UK CPD Accredited The Mandatory Training Group
Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to... read more
Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step... read more
£19.98
Delivery Method
e-Learning
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion