Receptionist Training

All (83) Face-to-face (22) e-Learning (52) More...
Blended (4) Distance (3) Consultancy (1) Resources (1)
Mandatory Core Skills eLearning Bundle (Primary Care)
e-Learning
£50.00
Mandatory Core Skills eLearning Bundle (Primary Care) Skills for Health
The Core Skills Training Framework allows employers to recognise training to a standard and reduce duplication of training. The Core Skills Mandatory Training eLearning Bundle is delivered by Skills for Health, the developers... read more
The Core Skills Training Framework allows employers to recognise training to a standard and reduce duplication of training. The Core Skills Mandatory Training... read more
£50.00
Delivery Method
e-Learning
Qualification
Certificate of attendance/completion
Resilience Training- Coping with stress in the workplace
Face-to-face
Free
Resilience Training- Coping with stress in the workplace West Yorkshire & Harrogate Excellence Centre
This Short resilience session is aimed at supporting the health and wellbeing of staff.
This Short resilience session is aimed at supporting the health and wellbeing of staff.
Free
Delivery Method
Face-to-face
Delegation/Emotional Intelligence
Face-to-face
Free
Delegation/Emotional Intelligence West Yorkshire & Harrogate Excellence Centre
Increasing productivity through delegation and use of emotional intelligence techniques.
Increasing productivity through delegation and use of emotional intelligence techniques.
Free
Delivery Method
Face-to-face
Qualification
Certificate of attendance/completion
Location(s)
Wakefield
West Yorkshire and Harrogate Support Staff Conference
Face-to-face
Free
West Yorkshire and Harrogate Support Staff Conference West Yorkshire & Harrogate Excellence Centre
The WYHEC conference is targeted at Support Staff working in health and social care organisations. Attendance is free for member organisations of the Excellence Centre. A full day event, this... read more
The WYHEC conference is targeted at Support Staff working in health and social care organisations. Attendance is free for member... read more
Free
Delivery Method
Face-to-face
Making Every Contact Count Training (MECC)
Face-to-face
Free
Making Every Contact Count Training (MECC) West Yorkshire & Harrogate Excellence Centre
A 1/2 day Making Every Contact Count Training session which will prepare and empower staff to use the potential offered by conversations with clients/service users/patients to help stay well and... read more
A 1/2 day Making Every Contact Count Training session which will prepare and empower staff to use the potential offered... read more
Free
Delivery Method
Face-to-face
Location(s)
Leeds
Delivering a more Effective Meeting
Face-to-face
Free
Delivering a more Effective Meeting West Yorkshire & Harrogate Excellence Centre
Attend this half day seminar to develop your skills in running more effective and action orientated meetings. Learn how to control a meeting, create commitment and follow up on actions... read more
Attend this half day seminar to develop your skills in running more effective and action orientated meetings. Learn how to... read more
Free
Delivery Method
Face-to-face
CPD Points
Looking to accredit with CPD points
Location(s)
Wakefield
Using Microsoft  Tools to Create Reports and Presentations
Face-to-face
Using Microsoft Tools to Create Reports and Presentations West Yorkshire & Harrogate Excellence Centre
This course is one of two 1/2 day seminars that have been developed with the aim to improve participants' skills in analysing, presenting and reporting information. This seminar focuses on... read more
This course is one of two 1/2 day seminars that have been developed with the aim to improve participants' skills... read more
Delivery Method
Face-to-face
CPD Points
Will be awarded
Location(s)
Wakefield
Developing Confidence in Presenting Information
Face-to-face
Free
Developing Confidence in Presenting Information West Yorkshire & Harrogate Excellence Centre
This 3 hour workshop will enable participants to develop their confidence and skills in presenting information to teams so as deliver a meaningful and influencing narrative.
This 3 hour workshop will enable participants to develop their confidence and skills in presenting information to teams so as... read more
Free
Delivery Method
Face-to-face
Location(s)
Wakefield
Telephone Skills
Face-to-face
Free
Telephone Skills West Yorkshire & Harrogate Excellence Centre
This highly interactive workshop is designed to highlight effective and efficient telephone techniques for front line employees. It aims to provide participants with knowledge,skills and confidence to create a good... read more
This highly interactive workshop is designed to highlight effective and efficient telephone techniques for front line employees. It aims to... read more
Free
Delivery Method
Face-to-face
Location(s)
Leeds
Autism Awareness
Face-to-face
Free
Autism Awareness West Yorkshire & Harrogate Excellence Centre
How to Support individuals who are on the autistic spectrum
How to Support individuals who are on the autistic spectrum
Free
Delivery Method
Face-to-face
Qualification
Certificate of attendance/completion
Location(s)
Bradford
Telephone Triage Training
Face-to-face
£90.00
Telephone Triage Training The Learning Enterprise
CQC Fundamental Standards: Regulation 9: Person Centred Care, Regulation 10: Dignity & Respect, Regulation 12: Safe Care and Treatment, Regulation 13: Safeguarding service users from abuse and improper treatment.
CQC Fundamental Standards: Regulation 9: Person Centred Care, Regulation 10: Dignity & Respect, Regulation 12: Safe Care and Treatment, Regulation... read more
£90.00
Delivery Method
Face-to-face
Qualification
Certificate of attendance/completion
Non-Clinical Mandatory Training - CSTF Aligned
e-Learning
£59.99
Non-Clinical Mandatory Training - CSTF Aligned The Mandatory Training Group
Welcome to The Mandatory Training Group's online mandatory training package for non-clinical staff working in NHS Trusts and other healthcare environments.
Welcome to The Mandatory Training Group's online mandatory training package for non-clinical staff working in NHS Trusts and other... read more
£59.99
Delivery Method
e-Learning
CPD Points
45
Qualification
Certificate of attendance/completion
Microsoft Office Excel 2016 Essentials - Online CPD Training Course & Certification
e-Learning
£83.99 £35.99
Microsoft Office Excel 2016 Essentials - Online CPD Training Course & Certification The Mandatory Training Group
Learners will gain a fundamental understanding of the Excel environment and the ability to complete tasks independently. Microsoft Office Excel 2016 Essentials will help learners know and demonstrate the correct... read more
Learners will gain a fundamental understanding of the Excel environment and the ability to complete tasks independently. Microsoft Office Excel... read more
£35.99 (was £83.99)
Delivery Method
e-Learning
Level
Intermediate
CPD Points
6
Qualification
Certificate of attendance/completion
Microsoft Office Excel 2016 Expert - Online CPD Training Course & Certification
e-Learning
£83.99 £35.99
Microsoft Office Excel 2016 Expert - Online CPD Training Course & Certification The Mandatory Training Group
Learners will gain an advanced level of understanding of the Microsoft Excel environment, and the ability to guide others to the proper use of the program's full features - critical... read more
Learners will gain an advanced level of understanding of the Microsoft Excel environment, and the ability to guide others to... read more
£35.99 (was £83.99)
Delivery Method
e-Learning
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Microsoft Office Outlook 2016 Essentials - Online CPD Training Course & Certification
e-Learning
£83.99 £35.99
Microsoft Office Outlook 2016 Essentials - Online CPD Training Course & Certification The Mandatory Training Group
Learners will be able to use Microsoft Office Outlook 2016 Essentials to enhance professional correspondence, create calendars, and schedule appointments. Learners will create and edit professional email messages, maintain calendars... read more
Learners will be able to use Microsoft Office Outlook 2016 Essentials to enhance professional correspondence, create calendars, and schedule appointments.... read more
£35.99 (was £83.99)
Delivery Method
e-Learning
Level
Intermediate
CPD Points
6
Qualification
Certificate of attendance/completion
Microsoft Office Word 2016 Essentials - Online CPD Training Course & Certification
e-Learning
£83.99 £35.99
Microsoft Office Word 2016 Essentials - Online CPD Training Course & Certification The Mandatory Training Group
Learners will gain a fundamental understanding of the Microsoft Word environment and the ability to complete tasks independently. Learners will demonstrate the correct application of the principle features of Microsoft... read more
Learners will gain a fundamental understanding of the Microsoft Word environment and the ability to complete tasks independently. Learners will... read more
£35.99 (was £83.99)
Delivery Method
e-Learning
Level
Intermediate
CPD Points
6
Qualification
Certificate of attendance/completion
Microsoft Office Word 2016 Expert - Online CPD Training Course & Certification
e-Learning
£83.99 £35.99
Microsoft Office Word 2016 Expert - Online CPD Training Course & Certification The Mandatory Training Group
Learners will learn to proficiently use the advanced features of Microsoft Office Word 2016 for document content management and advanced formatting - critical skills for those in roles such as... read more
Learners will learn to proficiently use the advanced features of Microsoft Office Word 2016 for document content management and advanced... read more
£35.99 (was £83.99)
Delivery Method
e-Learning
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Mastering Microsoft Office Access 2013 - Online CPD Training Course & Certification
e-Learning
£83.99 £35.99
Mastering Microsoft Office Access 2013 - Online CPD Training Course & Certification The Mandatory Training Group
Learners will gain a fundamental understanding of the Access environment and the ability to complete tasks independently. This online Mastering Microsoft Office Access 2013 training course will help learners know... read more
Learners will gain a fundamental understanding of the Access environment and the ability to complete tasks independently. This online Mastering... read more
£35.99 (was £83.99)
Delivery Method
e-Learning
Level
Intermediate
CPD Points
6
Qualification
Certificate of attendance/completion
Microsoft Project Part 2 - Online CPD Training Course & Certification 
e-Learning
£83.99 £35.99
Microsoft Project Part 2 - Online CPD Training Course & Certification  The Mandatory Training Group
Learners will gain a fundamental understanding of the Microsoft Office Project environment and the ability to complete tasks independently. This online Microsoft Project Part 2 training course will help learners... read more
Learners will gain a fundamental understanding of the Microsoft Office Project environment and the ability to complete tasks independently. This... read more
£35.99 (was £83.99)
Delivery Method
e-Learning
Level
Advanced
CPD Points
6
Qualification
Certificate of attendance/completion
Mastering Microsoft Access 2016 - Online CPD Training Course & Certification
e-Learning
£83.99 £35.99
Mastering Microsoft Access 2016 - Online CPD Training Course & Certification The Mandatory Training Group
Learners will gain a fundamental understanding of the Access 2016 environment and the ability to complete tasks independently. This Mastering Microsoft Office Access 2016 online training course will help learners... read more
Learners will gain a fundamental understanding of the Access 2016 environment and the ability to complete tasks independently. This Mastering... read more
£35.99 (was £83.99)
Delivery Method
e-Learning
Level
Beginner
CPD Points
6
Qualification
Certificate of attendance/completion