Receptionist Training

All (56) Face-to-face (15) e-Learning (28) More...
Blended (5) Distance (5) Consultancy (1) Resources (2)
Mandatory Core Skills eLearning Bundle (Primary Care)
e-Learning
£50.00
Mandatory Core Skills eLearning Bundle (Primary Care) Skills for Health
The Core Skills Training Framework allows employers to recognise training to a standard and reduce duplication of training. The Core Skills Mandatory Training eLearning Bundle is delivered by Skills for Health, the developers... read more
The Core Skills Training Framework allows employers to recognise training to a standard and reduce duplication of training. The Core Skills Mandatory Training... read more
£50.00
Delivery Method
e-Learning
Qualification
Certificate of attendance/completion
Resilience Health and Wellbeing
Resources
Free
Resilience Health and Wellbeing West Yorkshire & Harrogate Excellence Centre
This resilience booklet is aimed at supporting the health and wellbeing of staff.
This resilience booklet is aimed at supporting the health and wellbeing of staff.
Free
Delivery Method
Resources
Making Every Contact Count Training (MECC)
Face-to-face
Free
Making Every Contact Count Training (MECC) West Yorkshire & Harrogate Excellence Centre
A 1/2 day Making Every Contact Count Training session which will prepare and empower staff to use the potential offered by conversations with clients/service users/patients to help stay well and... read more
A 1/2 day Making Every Contact Count Training session which will prepare and empower staff to use the potential offered... read more
Free
Delivery Method
Face-to-face
English and Maths (Level 1)
Distance
Free
English and Maths (Level 1) West Yorkshire & Harrogate Excellence Centre
Free
Delivery Method
Distance
Level
Beginner
Qualification
Nationally recognised
Telephone Triage Training
Face-to-face
£90.00
Telephone Triage Training The Learning Enterprise
CQC Fundamental Standards: Regulation 9: Person Centred Care, Regulation 10: Dignity & Respect, Regulation 12: Safe Care and Treatment, Regulation 13: Safeguarding service users from abuse and improper treatment.
CQC Fundamental Standards: Regulation 9: Person Centred Care, Regulation 10: Dignity & Respect, Regulation 12: Safe Care and Treatment, Regulation... read more
£90.00
Delivery Method
Face-to-face
Qualification
Certificate of attendance/completion
Non-Clinical Mandatory Training - CSTF Aligned - Online Training Course - UK CPD Accredited
e-Learning
£59.99 £35.99
Non-Clinical Mandatory Training - CSTF Aligned - Online Training Course - UK CPD Accredited The Mandatory Training Group
Welcome to The Mandatory Training Group's online mandatory training package for non-clinical staff working in NHS Trusts and other healthcare environments.
Welcome to The Mandatory Training Group's online mandatory training package for non-clinical staff working in NHS Trusts and other... read more
£35.99 (was £59.99)
Delivery Method
e-Learning
CPD Points
45
Qualification
Certificate of attendance/completion
Excel 2016 Expert - Online Course - CPD Accredited
e-Learning
£12.00
Excel 2016 Expert - Online Course - CPD Accredited The Mandatory Training Group
Learners will gain an advanced level of understanding of the Microsoft Excel environment, and the ability to guide others to the proper use of the program's full features - critical... read more
Learners will gain an advanced level of understanding of the Microsoft Excel environment, and the ability to guide others to... read more
£12.00
Delivery Method
e-Learning
Level
Advanced
CPD Points
4
Qualification
Certificate of attendance/completion
Outlook 2016 Essentials - Online Course - CPD Accredited
e-Learning
£12.00
Outlook 2016 Essentials - Online Course - CPD Accredited The Mandatory Training Group
Learners will be able to use Microsoft Office Outlook 2016 Essentials to enhance professional correspondence, create calendars, and schedule appointments. Learners will create and edit professional email messages, maintain calendars... read more
Learners will be able to use Microsoft Office Outlook 2016 Essentials to enhance professional correspondence, create calendars, and schedule appointments.... read more
£12.00
Delivery Method
e-Learning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Word 2016 Essentials - Online Course - CPD Accredited
e-Learning
£12.00
Word 2016 Essentials - Online Course - CPD Accredited The Mandatory Training Group
Learners will gain a fundamental understanding of the Microsoft Word environment and the ability to complete tasks independently. Learners will demonstrate the correct application of the principle features of Microsoft... read more
Learners will gain a fundamental understanding of the Microsoft Word environment and the ability to complete tasks independently. Learners will... read more
£12.00
Delivery Method
e-Learning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Word 2016 Expert - Online Course - CPD Accredited
e-Learning
£12.00
Word 2016 Expert - Online Course - CPD Accredited The Mandatory Training Group
Learners will learn to proficiently use the advanced features of Microsoft Office Word 2016 for document content management and advanced formatting - critical skills for those in roles such as... read more
Learners will learn to proficiently use the advanced features of Microsoft Office Word 2016 for document content management and advanced... read more
£12.00
Delivery Method
e-Learning
Level
Advanced
CPD Points
4
Qualification
Certificate of attendance/completion
Executive and Personal Assistants - Online Course - CPD Accredited
e-Learning
£12.00
Executive and Personal Assistants - Online Course - CPD Accredited The Mandatory Training Group
Being an executive or personal assistant is a unique position that requires a variety of skills. Whether you are updating schedules, making travel arrangements, minute taking, or creating important documents,... read more
Being an executive or personal assistant is a unique position that requires a variety of skills. Whether you are updating... read more
£12.00
Delivery Method
e-Learning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Facilitation Skills - Online Course - CPD Accredited
e-Learning
£12.00
Facilitation Skills - Online Course - CPD Accredited The Mandatory Training Group
Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an easy decision making process. Creating a comfortable environment through better... read more
Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an... read more
£12.00
Delivery Method
e-Learning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Social Intelligence - Online Course - CPD Accredited
e-Learning
£12.00
Social Intelligence - Online Course - CPD Accredited The Mandatory Training Group
Social Intelligence is about understanding your environment and having a positive influence. Participants will become more confident in their social situations by learning how to express and interrupt social cues.... read more
Social Intelligence is about understanding your environment and having a positive influence. Participants will become more confident in their social... read more
£12.00
Delivery Method
e-Learning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Conflict Resolution - Online Course - CPD Accredited
e-Learning
£12.00
Conflict Resolution - Online Course - CPD Accredited The Mandatory Training Group
Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to... read more
Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step... read more
£12.00
Delivery Method
e-Learning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Archiving and Records Management - Online Course - CPD Accredited
e-Learning
£12.00
Archiving and Records Management - Online Course - CPD Accredited The Mandatory Training Group
Records are in every organisation. From purchasing receipts to tax documents to communications, they need to be identified and managed properly. The method of records management that a company uses... read more
Records are in every organisation. From purchasing receipts to tax documents to communications, they need to be identified and managed... read more
£12.00
Delivery Method
e-Learning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Customer Service – Online Course – CPD Accredited
e-Learning
£12.00
Customer Service – Online Course – CPD Accredited The Mandatory Training Group
Each and every one of us serves customers, whether we realise it or not. Maybe you're on the front lines of a company, serving the people who buy your products.... read more
Each and every one of us serves customers, whether we realise it or not. Maybe you're on the front lines... read more
£12.00
Delivery Method
e-Learning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Customer Support – Online Course – CPD Accredited
e-Learning
£12.00
Customer Support – Online Course – CPD Accredited The Mandatory Training Group
Customer support used to mean a face-to-face conversation with a customer, or a phone call. Today, technology has changed how we approach customer support. It now encompasses the internet, websites,... read more
Customer support used to mean a face-to-face conversation with a customer, or a phone call. Today, technology has changed how... read more
£12.00
Delivery Method
e-Learning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Telephone Etiquette - Online Course - CPD Accredited
e-Learning
£12.00
Telephone Etiquette - Online Course - CPD Accredited The Mandatory Training Group
The meaning of telephone etiquette can sometimes be difficult to describe. It can be a unique attribute or characteristic that facilitates great communication, inside and outside the office. It can... read more
The meaning of telephone etiquette can sometimes be difficult to describe. It can be a unique attribute or characteristic that... read more
£12.00
Delivery Method
e-Learning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion