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Receptionist Training

All Face-to-face e-Learning More...
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Mandatory Core Skills eLearning Bundle (Primary Care)
e-Learning
£50.00
Mandatory Core Skills eLearning Bundle (Primary Care) Skills for Health
The Core Skills Training Framework allows employers to recognise training to a standard and reduce duplication of training. The Core Skills Mandatory Training eLearning Bundle is delivered by Skills for Health, the developers... read more
Qualification
Certificate of attendance/completion
Location(s)
Online
Telephone Triage Training
Face-to-face
£114.00
Telephone Triage Training The Learning Enterprise
CQC Fundamental Standards: Regulation 9: Person Centred Care, Regulation 10: Dignity & Respect, Regulation 12: Safe Care and Treatment, Regulation 13: Safeguarding service users from abuse and improper treatment.
Qualification
Certificate of attendance/completion
Location(s)
Farnham, Woking
Telephone Triage & Consultation Skills E-Learning Programme â Modules 1, 2 & 3
e-Learning
£120.00
Telephone Triage & Consultation Skills E-Learning Programme – Modules 1, 2 & 3 Telelearning
This online programme provides access to high quality educational tools and specialised information on how to carry out telephone triages and consultations within most clinical areas.
Qualification
Certificate of attendance/completion
Telephone Communication and Customer Service Skills for GP Receptionists and Non Clinical
e-Learning
£48.00
Telephone Communication and Customer Service Skills for GP Receptionists and Non Clinical Telelearning
​This programme has been designed for GP Receptionists, Administration staff, Call Handling staff and other non clinical staff who are the first point of contact within healthcare organisations.
Qualification
Certificate of attendance/completion
Correspondence management by clerical staff
Face-to-face
Correspondence management by clerical staff Ararna
Ararna offer bespoke training on correspondence management for clerical and receptionist staff. ​This course is tailored to your needs and to suit the requirements of the training for reception and... read more
Location(s)
Allesley
Telephone Triage and Consultation Skills Training
Face-to-face
Telephone Triage and Consultation Skills Training Telelearning
We offer numerous telephone triage and consultation skills courses to suit your organisation. All sessions are interactive with opportunities to discuss issues relevant to your place of work throughout.
Qualification
Certificate of attendance/completion
Sign-Posting, Prioritisation and Telephone Customer Care Skills For Non Clinical Staff
Face-to-face
Sign-Posting, Prioritisation and Telephone Customer Care Skills For Non Clinical Staff Telelearning
This 3.5 hour course will raise awareness within the non clinical team of how their role effects the workload of the clinical team and how they directly impact the appointment... read more
Telephone Triage Consultancy Services
Consultancy
Telephone Triage Consultancy Services Telelearning
​Telelearning offer a range of consultancy services for telephone triage and consultation including expert witness, quality audit, setting up telephone services and protocols for nurses
Telephone Triage and Consultation (book)
Resources
£23.99
Telephone Triage and Consultation (book) Telelearning
This easy to read guide provides practical tools and techniques for conducting a telephone triage and consultation safely and efficiently, quality assurance of calls, and how to manage or minimise... read more
Customer Service Level 2 - CPD Certified
e-Learning
£35.93 £29.94
Customer Service Level 2 - CPD Certified ProTrainings Europe Ltd
This course is designed for learners who deal with customers on a daily basis as part of their job role
Level
Beginner
CPD Points
3
Qualification
Certificate of attendance/completion
Location(s)
Online
Data Protection - CPD Certified
e-Learning
£35.93 £29.94
Data Protection - CPD Certified ProTrainings Europe Ltd
This course gives learners an insight into the regulations that cover the storage and security of data in the workplace.
CPD Points
3
Qualification
Certificate of attendance/completion
Location(s)
Online
Dementia Awareness - CPD Certified
e-Learning
£35.93 £29.94
Dementia Awareness - CPD Certified ProTrainings Europe Ltd
The aims of the course are to have a wider understanding about Dementia
CPD Points
4
Qualification
Certificate of attendance/completion
Location(s)
Online
DSE/VDU Operator Safety - CPD Certified
e-Learning
£35.94 £29.94
DSE/VDU Operator Safety - CPD Certified ProTrainings Europe Ltd
DSE or Display Screen Equipment safety training highlights the correct posture and working position for people working at desks and with any type of display
CPD Points
2
Qualification
Certificate of attendance/completion
Location(s)
Online
Health and Safety Level 2 - CPD Certified
e-Learning
£35.93 £29.94
Health and Safety Level 2 - CPD Certified ProTrainings Europe Ltd
This course is aimed at anyone who requires a course in health and safety awareness.
Level
Beginner
CPD Points
4
Qualification
Certificate of attendance/completion
Location(s)
Online
Information Governance - CPD Certified
e-Learning
£26.94 £23.94
Information Governance - CPD Certified ProTrainings Europe Ltd
This course covers the basics to enable learners to understand the policies required to implement or understand Information Governance.
CPD Points
3
Qualification
Certificate of attendance/completion
Location(s)
Online
Mental Capacity Act (MCA) - CPD Certified
e-Learning
£35.93 £29.94
Mental Capacity Act (MCA) - CPD Certified ProTrainings Europe Ltd
By the end of this session, candidates will understand the core principles of the Mental Capacity Act, capacity testing, appropriate record keeping and understand how complying with the Mental Capacity... read more
CPD Points
3
Qualification
Certificate of attendance/completion
Location(s)
Online
Community AED - CPD Certified
e-Learning
£35.93 £29.94
Community AED - CPD Certified ProTrainings Europe Ltd
Community AED units are becoming more widespread and they save lives. An AED is a computerised device that is designed to deliver a shock to a patient and bring... read more
CPD Points
2
Qualification
Certificate of attendance/completion
Location(s)
Online
CPR/BLS and AED for Dentists - CPD Certified
e-Learning
£41.94 £35.94
CPR/BLS and AED for Dentists - CPD Certified ProTrainings Europe Ltd
This course covers Basic Life Support skills and includes skills for adults, children and infants for dentists and people working in dental practices. The course includes: safety, precautions, initial assessment,... read more
CPD Points
6
Qualification
Certificate of attendance/completion
Location(s)
Online