Page 2 of 3 for Receptionist Training

Each and every one of us serves customers, whether we realise it or not. Maybe you're on the front lines of a company, serving the people who buy your products.... read more

Customer support used to mean a face-to-face conversation with a customer, or a phone call. Today, technology has changed how we approach customer support. It now encompasses the internet, websites,... read more

The meaning of telephone etiquette can sometimes be difficult to describe. It can be a unique attribute or characteristic that facilitates great communication, inside and outside the office. It can... read more

The workshop will focus on developing personal and professional behaviours, to ensure employee engagement and wellbeing. The workshop will give participants new techniques for greater efficiency, effectiveness and emotional balance... read more

Please "view course" to see organisations that provide this training.

Please "view course" to see organisations that provide this training.

​Your Personal Development Training – Level 1 - Online CPD Accredited Training Course for Health & Social Care – Skills for Care Aligned Course Welcome to our online your personal development... read more

Mastering Access 2016 Essentials - Online CPD Training Course & Certification Learners will gain a fundamental understanding of the Microsoft Access 2016 Essentials environment and the ability to complete tasks independently.... read more

The ILM approved, Excellence in Supporting Healthcare, certificate is the first e-learning programme of its kind. The pilot in South London has now successfully completed and enrolment is open. Please... read more

Based upon Customer Service Specialist Level 3 Apprenticeship Standard and City & Guilds Level 3 Diploma, this course offers the opportunity for customer service practitioners (receptionists, administrators, care navigators) to... read more

Employers will have the choice of focusing on a Medical Administrators qualification or a GP Assistant depending on the needs and workforce skills base of their practice. Both will include... read more

This half day workshop been developed to support receptionists and other health care professionals in General Practice to develop their skills and confidence to provide excellence in customer service and... read more

Receptionists are often the first point of contact in general practice for patients when it comes to ordering their repeat medications or when they have a query concerning them. More and... read more

Receptionists are the first point of contact in general practice for patients when it comes to their contact with the surgery – this can be for appointment making, treatment queries,... read more

Receptionists are often the first point of contact in general practice for patients when it comes to ordering their repeat medications or when they have a prescription related query. Often receptionists... read more

A half-day workshop for those who would benefit from understanding the component parts of medical terminology. An understanding of medical terminology is essential for anyone working in the medical industry. Delegates... read more

​ Many people are expected to teach other staff and colleagues because of the knowledge and skills they have in a particular area. Unfortunately, if you don’t have the very different... read more

There is a widely held belief that a strengthened version of general practice is essential to the wider sustainability of the NHS and that general practices themselves seem more open... read more