Page 2 of 3 for Receptionist Training

All (54) Face-to-face (12) e-Learning (32) More...
Blended (3) Distance (3) Virtual (4)
Archiving and Records Management - Online Course - CPD Accredited
e-Learning
£12.00
Archiving and Records Management - Online Course - CPD Accredited The Mandatory Training Group
Records are in every organisation. From purchasing receipts to tax documents to communications, they need to be identified and managed properly. The method of records management that a company uses... read more
Records are in every organisation. From purchasing receipts to tax documents to communications, they need to be identified and managed... read more
£12.00
Delivery Method
e-Learning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Customer Service – Online Course – CPD Accredited
e-Learning
£12.00
Customer Service – Online Course – CPD Accredited The Mandatory Training Group
Each and every one of us serves customers, whether we realise it or not. Maybe you're on the front lines of a company, serving the people who buy your products.... read more
Each and every one of us serves customers, whether we realise it or not. Maybe you're on the front lines... read more
£12.00
Delivery Method
e-Learning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Customer Support – Online Course – CPD Accredited
e-Learning
£12.00
Customer Support – Online Course – CPD Accredited The Mandatory Training Group
Customer support used to mean a face-to-face conversation with a customer, or a phone call. Today, technology has changed how we approach customer support. It now encompasses the internet, websites,... read more
Customer support used to mean a face-to-face conversation with a customer, or a phone call. Today, technology has changed how... read more
£12.00
Delivery Method
e-Learning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Telephone Etiquette - Online Course - CPD Accredited
e-Learning
£12.00
Telephone Etiquette - Online Course - CPD Accredited The Mandatory Training Group
The meaning of telephone etiquette can sometimes be difficult to describe. It can be a unique attribute or characteristic that facilitates great communication, inside and outside the office. It can... read more
The meaning of telephone etiquette can sometimes be difficult to describe. It can be a unique attribute or characteristic that... read more
£12.00
Delivery Method
e-Learning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Resilience and Staff Wellbeing
Face-to-face
Resilience and Staff Wellbeing Practice Managers Association
The workshop will focus on developing personal and professional behaviours, to ensure employee engagement and wellbeing. The workshop will give participants new techniques for greater efficiency, effectiveness and emotional balance... read more
The workshop will focus on developing personal and professional behaviours, to ensure employee engagement and wellbeing. The workshop will give... read more
Delivery Method
Face-to-face
CPD Points
6
Information, Advice or Guidance L2
Distance
Information, Advice or Guidance L2 Humber, Coast and Vale Health and Social Care Workforce Consortium
Please "view course" to see organisations that provide this training.
Please "view course" to see organisations that provide this training.
Delivery Method
Distance
Buiness Admin L2 Certificate
Distance
Buiness Admin L2 Certificate Humber, Coast and Vale Health and Social Care Workforce Consortium
Please "view course" to see organisations that provide this training.
Please "view course" to see organisations that provide this training.
Delivery Method
Distance
Your Personal Development - Level 1 - Online Course - CPD Accredited
e-Learning
£9.00
Your Personal Development - Level 1 - Online Course - CPD Accredited The Mandatory Training Group
​Your Personal Development Training – Level 1 - Online CPD Accredited Training Course for Health & Social Care – Skills for Care Aligned Course Welcome to our online your personal development... read more
​Your Personal Development Training – Level 1 - Online CPD Accredited Training Course for Health & Social Care – Skills... read more
£9.00
Delivery Method
e-Learning
Level
Beginner
CPD Points
2
Qualification
Certificate of attendance/completion
Excel 2016 Essentials – Online CPD Course
e-Learning
£12.00
Excel 2016 Essentials – Online CPD Course The Mandatory Training Group
£12.00
Delivery Method
e-Learning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Access 2016 - Online Course - CPD Accredited
e-Learning
£12.00
Access 2016 - Online Course - CPD Accredited The Mandatory Training Group
Mastering Access 2016 Essentials - Online CPD Training Course & Certification Learners will gain a fundamental understanding of the Microsoft Access 2016 Essentials environment and the ability to complete tasks independently.... read more
Mastering Access 2016 Essentials - Online CPD Training Course & Certification Learners will gain a fundamental understanding of the Microsoft Access... read more
£12.00
Delivery Method
e-Learning
Level
Intermediate
CPD Points
4
Qualification
Certificate of attendance/completion
Excellence in supporting healthcare
e-Learning
Excellence in supporting healthcare Practice Managers Association
The ILM approved, Excellence in Supporting Healthcare, certificate is the first e-learning programme of its kind. The pilot in South London has now successfully completed and enrolment is open. Please... read more
The ILM approved, Excellence in Supporting Healthcare, certificate is the first e-learning programme of its kind. The pilot in South... read more
Delivery Method
e-Learning
Level
Beginner
Qualification
Other externally awarded
Customer Service Specialist Level 3 Apprenticeship Standard
Blended
Customer Service Specialist Level 3 Apprenticeship Standard Practice Managers Association
Based upon Customer Service Specialist Level 3 Apprenticeship Standard and City & Guilds Level 3 Diploma, this course offers the opportunity for customer service practitioners (receptionists, administrators, care navigators) to... read more
Based upon Customer Service Specialist Level 3 Apprenticeship Standard and City & Guilds Level 3 Diploma, this course offers the... read more
Delivery Method
Blended
Qualification
Level 3 advanced apprenticeship
PMA Medical Administrator/GP Assistant
Blended
PMA Medical Administrator/GP Assistant Practice Managers Association
Employers will have the choice of focusing on a Medical Administrators qualification or a GP Assistant depending on the needs and workforce skills base of their practice. Both will include... read more
Employers will have the choice of focusing on a Medical Administrators qualification or a GP Assistant depending on the needs... read more
Delivery Method
Blended
Qualification
Level 3 advanced apprenticeship
Customer service and managing conflict workshop
Face-to-face
Customer service and managing conflict workshop Practice Managers Association
This half day workshop been developed to support receptionists and other health care professionals in General Practice to develop their skills and confidence to provide excellence in customer service and... read more
This half day workshop been developed to support receptionists and other health care professionals in General Practice to develop their... read more
Delivery Method
Face-to-face
Qualification
Certificate of attendance/completion
Prescription clerk workshop
Face-to-face
Prescription clerk workshop Practice Managers Association
Receptionists are often the first point of contact in general practice for patients when it comes to ordering their repeat medications or when they have a query concerning them. More and... read more
Receptionists are often the first point of contact in general practice for patients when it comes to ordering their repeat... read more
Delivery Method
Face-to-face
Qualification
Certificate of attendance/completion
Managing conflict
Face-to-face
Managing conflict Practice Managers Association
Receptionists are the first point of contact in general practice for patients when it comes to their contact with the surgery – this can be for appointment making, treatment queries,... read more
Receptionists are the first point of contact in general practice for patients when it comes to their contact with the... read more
Delivery Method
Face-to-face
Qualification
Certificate of attendance/completion
Introduction to medicines management
Face-to-face
Introduction to medicines management Practice Managers Association
Receptionists are often the first point of contact in general practice for patients when it comes to ordering their repeat medications or when they have a prescription related query. Often receptionists... read more
Receptionists are often the first point of contact in general practice for patients when it comes to ordering their repeat... read more
Delivery Method
Face-to-face
Qualification
Certificate of attendance/completion
Introduction to Medical terminology
Face-to-face
Introduction to Medical terminology Practice Managers Association
A half-day workshop for those who would benefit from understanding the component parts of medical terminology. An understanding of medical terminology is essential for anyone working in the medical industry. Delegates... read more
A half-day workshop for those who would benefit from understanding the component parts of medical terminology. An understanding of medical terminology... read more
Delivery Method
Face-to-face
Qualification
Certificate of attendance/completion
PMA Train the trainer practical skills workshop
Face-to-face
PMA Train the trainer practical skills workshop Practice Managers Association
​ Many people are expected to teach other staff and colleagues because of the knowledge and skills they have in a particular area. Unfortunately, if you don’t have the very different... read more
​ Many people are expected to teach other staff and colleagues because of the knowledge and skills they have in a... read more
Delivery Method
Face-to-face
Qualification
Certificate of attendance/completion
Correspondance management /workflow optimisation
Face-to-face
Correspondance management /workflow optimisation Practice Managers Association
There is a widely held belief that a strengthened version of general practice is essential to the wider sustainability of the NHS and that general practices themselves seem more open... read more
There is a widely held belief that a strengthened version of general practice is essential to the wider sustainability of... read more
Delivery Method
Face-to-face
Qualification
Certificate of attendance/completion