Team Leader Training

The Care Quality Commission (CQC) and NICE guidelines require care providers to have a formal system to regularly assess staff competence to administer medication. This practical workshop will provide you... read more

This teaches how manage, report and learn from medication errors (incidents). It will enable you to provide the correct response to Safeguarding Teams and the Care Quality Commission. It will... read more

This course has been specifically designed to help learners identify indicators of radicalisation, along with providing familiarisation of strategies designed to prevent radicalisation. This module will help you learn effective... read more

​This workshop is for people who are new supervisors or who are interested in a supervisory position, as well as those who are team leads or part-time supervisors without a... read more

As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who miss deadlines, and staff members who can’t get along. But... read more

​How do you prevent harassment from occurring? What sorts of policies should be in place? What should managers do to protect their employees? And if a complaint is filed, what... read more

​Performance reviews are an essential component of employee development.

​Effective leaders understand how powerful an opportunity can be when they can tap into the intelligence, wisdom, and innovation present in their workforce.

This programme is for you if you are a newly-appointed team leader who wants to overcome the challenges and complexities of your role by identifying the possibilities and potential.

For most of us, teamwork is a part of everyday life. Whether it's at home, in the community, or at work, we are often expected to be a functional part... read more

It is estimated that there are over one billion virtual workers around the world, and the number is expected to continue climbing well into the future. With a global workforce,... read more

Webinars are a great inexpensive way to reach many people. Webinars are great tools if you want to market a new or improved product, train employees, demonstrate a new task,... read more

Deciding to attend a trade show is a large investment for any company. Preparation is essential: It’s better not to go to a trade show than to go unprepared. Every... read more

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them... read more

An annual review (also called a performance review) can help you keep your employees happy, engaged, and focused. It is human nature to want to succeed. Giving your employees feedback... read more

Delivering constructive criticism (constructive feedback) is one of the most challenging things for anyone. Through this workshop your participants will gain valuable knowledge and skills that will assist them with... read more

Management must be effective for the success of any business. Unfortunately, it is all too easy to overlook the training and development of new managers. When you provide your managers... read more

When you think of staff motivation, many things may come to mind, for example, more money, a bigger office, a promotion, or a better quality of life. The truth is,... read more

Employee onboarding is an important and vital part of any company's hiring procedure. Hiring, training, and bringing new employees on board costs a lot of money and are major investments.... read more