Team Leader Training

The Care Quality Commission (CQC) and NICE guidelines require care providers to have a formal system to regularly assess staff competence to administer medication. This workshop will provide you with... read more

On the 25th May 2018, the UK will adopt a new piece of legislation known as the EU General Data Protection Regulation, or GDPR.The essentials of the GDPR training course... read more

This teaches how manage, report and learn from medication errors (incidents). It will enable you to provide the correct response to Safeguarding Teams and the Care Quality Commission. It will... read more

This course has been specifically designed to help learners identify indicators of radicalisation, along with providing familiarisation of strategies designed to prevent radicalisation. This module will help you learn effective... read more

​This workshop is for people who are new supervisors or who are interested in a supervisory position, as well as those who are team leads or part-time supervisors without a... read more

As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who miss deadlines, and staff members who can’t get along. But... read more

​How do you prevent harassment from occurring? What sorts of policies should be in place? What should managers do to protect their employees? And if a complaint is filed, what... read more

​Performance reviews are an essential component of employee development.

​Effective leaders understand how powerful an opportunity can be when they can tap into the intelligence, wisdom, and innovation present in their workforce.

Whether you are a comfortable speaker looking to refresh or new to speaking to groups, this course will introduce you to the skills needed to confidently manage an audience of... read more

This course is for people who have additional responsibilities as a Fire Warden (also sometimes referred to as a Fire Marshall). Anyone taking this course will need to have first... read more

Recording and reporting skills are an essential part of worker competence. You need to be able to clearly and accurately update documents, ensure confidentiality is maintained and information is stored... read more

This course is designed to give you an overview of coaching and mentoring, and to get you to look at some of the key behaviours, skills and techniques used by... read more

Successful Behaviours for Leaders and Managers gets Lead to Succeed off to a great start and includes activities to get you thinking and interacting with the content.

"Developing Positive Culture" is so important because CQC will be looking at your culture as part of the fifth key question, is the service Well Led?

"Effective Supervision" is one of my favourite Lead to Succeed modules and includes "Active Listening".

"Leading and Managing the Process of Change" is a vital module, because things always change and sometimes those changes come from external sources.

Supervision is linked to fundamental standards, which in turn, are linked to the Care Quality Commission’s Key Lines of Enquiry. Well led social care organisations will have a comprehensive supervision... read more