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Telephone Triage Training

All (18) Face-to-face (5) e-Learning (9) More...
Blended (2) Distance Consultancy (1) Work Experience Resources (1)
Telephone Triage & Consultation Skills E-Learning Programme – Modules 1, 2 & 3
e-Learning
£120.00
Telephone Triage & Consultation Skills E-Learning Programme – Modules 1, 2 & 3 Telelearning
This online programme provides access to high quality educational tools and specialised information on how to carry out telephone triages and consultations within most clinical areas.
Qualification
Certificate of attendance/completion
Effective Communication Training Face to Face
Face-to-face
£250.00
Effective Communication Training Face to Face Care4me Training & Consultancy
Assists with meeting Care Certificate theory requirements
Level
Beginner
Qualification
Certificate of attendance/completion
Location(s)
Stoke On Trent
Display Screen Equipment e-learning CPD
e-Learning
£9.99
Display Screen Equipment e-learning CPD Care4me Training & Consultancy
​This online Display Screen Equipment (DSE) course covers the importance of assessing and adjusting your workstation and the hazards and risks that poorly used Display Screen Equipment can cause. This e-learning... read more
Level
Beginner
Qualification
Certificate of attendance/completion
Location(s)
Online
Handling Information - Video CPD accredited
e-Learning
£19.99 £14.99
Handling Information - Video CPD accredited Care4me Training & Consultancy
• Confidentiality • Code of Conduct • Recording, storing and sharing information
Level
Beginner
Qualification
Certificate of attendance/completion
Location(s)
Online
Non-Clinical Mandatory Training - CSTF
e-Learning
£59.99
Non-Clinical Mandatory Training - CSTF The Mandatory Training Group
Welcome to The Mandatory Training Group's online mandatory training package for non-clinical staff working in NHS Trusts and other healthcare environments.
CPD Points
15
Qualification
Certificate of attendance/completion
Location(s)
Online
Stroke Awareness (1/2 day)
Face-to-face
£300.00
Stroke Awareness (1/2 day) Ash Training
The common effects that a stroke may have on an individual. • The implications these common effects have for their own interaction with that individual. • Understand the effects of... read more
Qualification
Certificate of attendance/completion
Location(s)
Hatfield Broad Oak
Diabetes management
Face-to-face
£450.00
Diabetes management Ash Training
Diabetes Management This course is suitable for anyone who has a role in caring for people with Diabetes
Qualification
Provider own qualification (this must be assessed)
Location(s)
Hatfield Broad Oak
Customer Service Practitioner Level 2
Blended
Customer Service Practitioner Level 2 Ginger Nut Training
Supported by our expert assessors, this qualification will cover areas such as effective communication, understanding your organisation (incl. values, services and priorities) as well as understanding the different needs of... read more
Level
Intermediate
Qualification
Level 2 intermediate apprenticeship
Location(s)
London
BTEC NVQ Diploma in Business Administration Level 4 (extended Diploma)
Blended
BTEC NVQ Diploma in Business Administration Level 4 (extended Diploma) Ginger Nut Training
Supported by our expert assessors, this qualification will cover areas such as how to support the administration process of teams at a senior level, PA skills, telephone skills and effective... read more
Level
Advanced
Qualification
Level 4+ higher apprenticeship
Location(s)
London
Anatomy and Physiology - CPD Certified
e-Learning
£35.93 £25.13
Anatomy and Physiology - CPD Certified ProTrainings Europe Ltd
The course covers all the main body systems to give a breakdown of what it does.
Level
Beginner
CPD Points
4
Qualification
Certificate of attendance/completion
Location(s)
Online
Customer Service Level 2 - CPD Certified
e-Learning
£35.93 £29.94
Customer Service Level 2 - CPD Certified ProTrainings Europe Ltd
This course is designed for learners who deal with customers on a daily basis as part of their job role
Level
Beginner
CPD Points
3
Qualification
Certificate of attendance/completion
Location(s)
Online
DSE/VDU Operator Safety - CPD Certified
e-Learning
£35.94 £29.94
DSE/VDU Operator Safety - CPD Certified ProTrainings Europe Ltd
DSE or Display Screen Equipment safety training highlights the correct posture and working position for people working at desks and with any type of display
CPD Points
2
Qualification
Certificate of attendance/completion
Location(s)
Online
Equality & Diversity - CPD Certified
e-Learning
£35.93 £29.94
Equality & Diversity - CPD Certified ProTrainings Europe Ltd
Equality and diversity is a term used in the United Kingdom to define and champion equality, diversity and human rights as defining values of society
CPD Points
4
Qualification
Certificate of attendance/completion
Location(s)
Online
Signposting, Prioritisation and Communication Skills Programme
e-Learning
£42.00
Signposting, Prioritisation and Communication Skills Programme Telelearning
​This programme has been designed for GP Receptionists, Administration staff, Call Handling staff and other non clinical staff who are the first point of contact within healthcare organisations.
Qualification
Certificate of attendance/completion
Telephone Triage and Consultation Skills Training
Face-to-face
£834.00
Telephone Triage and Consultation Skills Training Telelearning
We offer numerous telephone triage and consultation skills courses to suit your organisation. All sessions are interactive with opportunities to discuss issues relevant to your place of work throughout.
Qualification
Certificate of attendance/completion
Sign-Posting, Prioritisation and Telephone Customer Care Skills For Non Clinical Staff
Face-to-face
Sign-Posting, Prioritisation and Telephone Customer Care Skills For Non Clinical Staff Telelearning
This 3.5 hour course will raise awareness within the non clinical team of how their role effects the workload of the clinical team and how they directly impact the appointment... read more
Telephone Triage Consultancy Services
Consultancy
Telephone Triage Consultancy Services Telelearning
​Telelearning offer a range of consultancy services for telephone triage and consultation including expert witness, quality audit, setting up telephone services and protocols for nurses
Telephone Triage and Consultation (book)
Resources
£23.99
Telephone Triage and Consultation (book) Telelearning
This easy to read guide provides practical tools and techniques for conducting a telephone triage and consultation safely and efficiently, quality assurance of calls, and how to manage or minimise... read more