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Telephone Triage Training

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Blended Distance Consultancy Work Experience Resources
Telephone Triage & Consultation Skills E-Learning Programme – Modules 1, 2 & 3
e-Learning
£120.00
Telephone Triage & Consultation Skills E-Learning Programme – Modules 1, 2 & 3 Telelearning
This online programme provides access to high quality educational tools and specialised information on how to carry out telephone triages and consultations within most clinical areas.
Qualification
Certificate of attendance/completion
Telephone Communication and Customer Service Skills for GP Receptionists and Non Clinical
e-Learning
£48.00
Telephone Communication and Customer Service Skills for GP Receptionists and Non Clinical Telelearning
​This programme has been designed for GP Receptionists, Administration staff, Call Handling staff and other non clinical staff who are the first point of contact within healthcare organisations.
Qualification
Certificate of attendance/completion
Telephone Triage and Consultation Skills Training
Face-to-face
Telephone Triage and Consultation Skills Training Telelearning
We offer numerous telephone triage and consultation skills courses to suit your organisation. All sessions are interactive with opportunities to discuss issues relevant to your place of work throughout.
Qualification
Certificate of attendance/completion
Sign-Posting, Prioritisation and Telephone Customer Care Skills For Non Clinical Staff
Face-to-face
Sign-Posting, Prioritisation and Telephone Customer Care Skills For Non Clinical Staff Telelearning
This 3.5 hour course will raise awareness within the non clinical team of how their role effects the workload of the clinical team and how they directly impact the appointment... read more
Telephone Triage Consultancy Services
Consultancy
Telephone Triage Consultancy Services Telelearning
​Telelearning offer a range of consultancy services for telephone triage and consultation including expert witness, quality audit, setting up telephone services and protocols for nurses
Telephone Triage and Consultation (book)
Resources
£23.99
Telephone Triage and Consultation (book) Telelearning
This easy to read guide provides practical tools and techniques for conducting a telephone triage and consultation safely and efficiently, quality assurance of calls, and how to manage or minimise... read more
Anatomy and Physiology - CPD Certified
e-Learning
£35.93 £29.94
Anatomy and Physiology - CPD Certified ProTrainings Europe Ltd
The course covers all the main body systems to give a breakdown of what it does.
Level
Beginner
CPD Points
4
Qualification
Certificate of attendance/completion
Location(s)
Online
Customer Service Level 2 - CPD Certified
e-Learning
£35.93 £29.94
Customer Service Level 2 - CPD Certified ProTrainings Europe Ltd
This course is designed for learners who deal with customers on a daily basis as part of their job role
Level
Beginner
CPD Points
3
Qualification
Certificate of attendance/completion
Location(s)
Online
DSE/VDU Operator Safety - CPD Certified
e-Learning
£35.94 £29.94
DSE/VDU Operator Safety - CPD Certified ProTrainings Europe Ltd
DSE or Display Screen Equipment safety training highlights the correct posture and working position for people working at desks and with any type of display
CPD Points
2
Qualification
Certificate of attendance/completion
Location(s)
Online
Equality & Diversity - CPD Certified
e-Learning
£35.93 £29.94
Equality & Diversity - CPD Certified ProTrainings Europe Ltd
Equality and diversity is a term used in the United Kingdom to define and champion equality, diversity and human rights as defining values of society
CPD Points
4
Qualification
Certificate of attendance/completion
Location(s)
Online