Kingsbridge Training Academy

Terms & Conditions

BOOKING CONDITIONS

Kingsbridge Training Academy accepts firm bookings through the Kingsbridge Training Academy website - in making such bookings clients accept our bookings and cancellation policy.

Bookings can be made online using our credit and debit card facility, or over the telephone if a cheque or BACs payment is preferred. All course fees must be paid in sterling or euro, and are non-refundable. Course fees must be paid in full at least three banking days before the commencement date of the course. Your place may be reserved, but it cannot be confirmed until full payment has been received. All correspondence will be sent to delegates at the address specified at the time of booking.

Kingsbridge Training Academy does not store credit card details nor do we share customer details with any 3rd parties.

All course/conference/seminar/event details are correct at time of print, and are subject to change. The Company reserves the right to make changes to the content, and to the faculty in case of illness or other circumstances beyond their control.

Provisional bookings may be made but they must be cancelled or confirmed at least two weeks before the course date or else they will be considered a firm booking and so will be subject to our standard booking and cancellation policy.

The Company does not accept responsibility for loss or damage to delegate’s personal property whilst attending a course/conference/seminar/event.

Cancellation Policy

CANCELLATIONS POLICY

Places on Kingsbridge Training Academy courses are limited so we therefore operate a cancellation policy regarding refunds.

With multiple demands upon the facilities of the Centre, and in order to continue to improve our booking and confirmation system, Kingsbridge Training Academy operates a strict cancellation policy.

All commercial and non-commercial courses will be subject to the following cancellation policy without exception:

If you notify the company (we require a minimum of one weeks’ notice prior to the commencement date of the course, exceptions apply i.e MOET, EALS ,ILS and PILS when we require six weeks notice) that you will not be able attend, you may choose to send a substitute delegate in your place (providing you supply their name, address, telephone number and email address). You may transfer your course fee once and attend the same course on an alternative date.

No refund will be made if you cancel, fail to attend or do not finish the course.

All cancellations and transfers must be made within the hours of 9am – 5pm. Any cancellations and transfers falling outside such hours will be deemed to fall within the next business day where a ‘business day’ is any day except a Saturday, Sunday or public holiday in the UK. The day the Training Course is to commence shall not be counted. All delegates must ensure that they have booked and received the necessary approval for study/annual leave prior to booking on a course.

Kingsbridge Training Academy reserves the right to cancel/reschedule a course if insufficient bookings have been received. Delegates will be offered an alternative date, transfer or a full refund of the course fee. Please note that the Kingsbridge Training Academy is not liable for any costs incurred by delegates in the event of a course being cancelled/rescheduled.