Assertiveness is about being able to express yourself with confidence without having to resort to passive, aggressive or manipulative behaviour. The words we say, how we say them and the... read more
Assertiveness is about being able to express yourself with confidence without having to resort to passive, aggressive or manipulative behaviour.... read more
In this CPD course you will be looking at coaching and mentoring and the contributions that you as a manager can make to the development of people. This is an... read more
In this CPD course you will be looking at coaching and mentoring and the contributions that you as a manager... read more
In this CPD course you will learn about producing complex written business documents. This means that you will learn about how to write one or more business documents which present... read more
In this CPD course you will learn about producing complex written business documents. This means that you will learn about... read more
The purpose of this CPD course is to give you a basic knowledge that in developing productive working relationships with colleagues in your own organisation and in other organisations with... read more
The purpose of this CPD course is to give you a basic knowledge that in developing productive working relationships with... read more
This Qualification is flexible enough to reflect changes in industry practices and ensure that candidates are equipped with the skills and knowledge needed to be effective managers in a fast-moving... read more
This Qualification is flexible enough to reflect changes in industry practices and ensure that candidates are equipped with the skills... read more
In this short CPD course topic we will examine what influence is and the managerial situations in which it may be used. We will explore this in relation to power... read more
In this short CPD course topic we will examine what influence is and the managerial situations in which it may... read more
This course is about innovation and is concerned with how you can actively encourage and implement new ideas in your area of responsibility, however large or small that area may... read more
This course is about innovation and is concerned with how you can actively encourage and implement new ideas in your... read more
Leadership, change management, management and leadership, team management, leadership skills, managing change in charity, managing change in health care, planning and implementing change, team leading
Leadership, change management, management and leadership, team management, leadership skills, managing change in charity, managing change in health care, planning... read more
This qualification is intended for those who assess vocational skills, knowledge and understanding in environments other than the work environment (for example a workshop, classroom or other training environment).
This qualification is intended for those who assess vocational skills, knowledge and understanding in environments other than the work environment... read more
Qualification may be suitable for individuals currently working as Assessors, teachers or those who wish to enter a teaching role. Achievement of the qualification doesn’t require practice other than microteaching... read more
Qualification may be suitable for individuals currently working as Assessors, teachers or those who wish to enter a teaching role.... read more
The objective of this qualification is to provide the essential knowledge and understanding that assessment staff need, and offer additional units that describe competent practice. This approach gives flexibility and a greater... read more
The objective of this qualification is to provide the essential knowledge and understanding that assessment staff need, and offer additional units that... read more
This qualification may be suitable for a range of trainee teachers e.g Individuals who are currently teaching and training (including those who have just begun teaching and training) who can... read more
This qualification may be suitable for a range of trainee teachers e.g Individuals who are currently teaching and training (including... read more
The aim of the Level 5 Diploma for the Early Years Senior Practitioner qualification is to support leadership and management skills in early years and the knowledge and skills relating... read more
The aim of the Level 5 Diploma for the Early Years Senior Practitioner qualification is to support leadership and management... read more
Ofqual-recognised and CQC-approved course for Registered Managers of Care and Nursing Homes. This qualification provides learners with the skills and knowledge needed to manage practice and lead others in adult... read more
Ofqual-recognised and CQC-approved course for Registered Managers of Care and Nursing Homes. This qualification provides learners with the skills and... read more
In this course you will explore causes of conflict in the workplace, the effects that conflict might have on individuals, teams and the organisation, and methods for addressing conflict.
In this course you will explore causes of conflict in the workplace, the effects that conflict might have on individuals,... read more
In this course we will be looking at interpersonal conflict and the contributions that you as a manager will need to make to dealing with conflict. Conflict is inevitable. The... read more
In this course we will be looking at interpersonal conflict and the contributions that you as a manager will need... read more
Quality management, managing resources, total quality management, operational resources, Leadership, change management, management and leadership, team management, leadership skills, managing change in charity, managing change in health care, planning and... read more
Quality management, managing resources, total quality management, operational resources, Leadership, change management, management and leadership, team management, leadership skills, managing... read more
The aim of this course is to assess the internal quality assurer-candidates’ knowledge and understanding of the principles and practices of internally assuring the quality of assessment.This course is also... read more
The aim of this course is to assess the internal quality assurer-candidates’ knowledge and understanding of the principles and practices... read more