First Response Training
First Response Training


As a national training company which has always focused on creating safer working environments with people who care, we are thoroughly committed to ensuring the health, safety and wellbeing of our clients and learners, and the people and communities they support. We are also dedicated to protecting our amazing, hard-working trainers and support staff.

As a result, we have developed specific policies and adopted the most stringent safety measures in line with the latest government guidance. We call it our Covid-19 Secure Pledge.

View our Covid-19 Secure Pledge -

Classroom training that is Covid-19 Secure -

As a company, we have closely reviewed government guidance and other pertinent information in relation to the current coronavirus pandemic affecting the UK. We have also taken into account the restrictions in force and the requirements of our clients, in terms of their need to ensure that their essential workers are adequately trained and up-to-date in the key skills required to perform their roles safely.

Based on this review, we have taken the decision to return to face-to-face, classroom-based training, following our Covid-19 Secure Pledge at all times to ensure everyone is kept safe, and that people can update their skills with confidence.

We are still providing a range of remote learning options that enable us to continue to support and assist organisations that are required to continue training staff during this period of time and unable to go ahead with face-to-face training as of yet.


We have the ability to deliver any topic from our extensive range via webinar through our current online platform.

It’s all web based so can be accessed by anyone, anywhere and with any device. The trainer will be able to talk through and discuss slideware content with delegates testing their knowledge and understanding of a topic.

The system allows interactive poles and assessments which we would utilise in order to certificate delegates for attendance of the session.

For subject areas that require live demonstrations we utilise live video footage of techniques being demonstrated in which the trainer will talk through in order to effectively demonstrate to the class the best practice of how certain manoeuvres are performed.


Our current Learning Management System is completely mobile friendly meaning that users can access content at any local with an internet connection via any device. Whether this be a desktop, laptop, tablet or mobile smart phone. The interactive modules talk users through the content with a variety of visual and audio learning cues. intermittent knowledge checks and final assessments ensure the knowledge and more importantly the understanding of this knowledge is clear.

Distance Learning

For more remote learners without stable internet connections or learners that prefer a physical learning option we have a suite of 11 distance learning workbooks. These workbooks are specifically designed to engage the learner to apply the knowledge provided through a series of questions and scenario’s. These can be completed in the users own time frame.


You can purchase the full suite of E-learning and Distance Learning courses via our online shop:


First Response Training offers a wide range of courses on a local and national level to guide workers in the health and social care sector along the training pathway, from induction right through to higher level and special focus training.

All of our care sector courses are mapped to the relevant standards, such as the Care Certificate or the National Occupational Standards for Health and Social Care and the Regulated Qualifications Framework (RQF) for more experienced workers. Training will help providers meet the fundamental standards set by the Care Quality Commission (CQC). The updated Code of Conduct developed by Skills for Care and Skills for Health is also embedded within courses where appropriate and they are carefully developed to promote service user choice, dignity and safety.

We are also now endorsed by Skills for Care as a high-quality health and social care training provider.

Care Certificate

Our flexible and cost-effective Care Certificate programme meets the outcomes of the Skills for Care and Skills for Health, which all workers are required to complete within their first 12 weeks at a new work setting.

Level 1 Core Awards

Our range of Level 1 Core Awards have been specially developed to help organisations meet the National Minimum Training Standards for healthcare support workers and adult social care workers in England, as developed by Skills for Care and Skills for Health.

Level 2 Core Awards

Our range of Level 2 Core Awards represent a progression from the Level 1 Core titles to offer healthcare support workers and adult social care workers more detailed training and information in each key subject area. They are mapped to the relevant units from the Regulated Qualifications Framework (RQF) and contribute towards the Level 2 Diploma in Health and Social Care.

Special Focus

These courses support health and social care workers delivering specialised support and care in a range of settings and specialisms. They are mapped against the appropriate RQF units and can contribute to a Level 2 Diploma in Health and Social Care.

Clinical Skills

These courses support health and social care workers to understand and prepare to take part in clinical activities.

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