Our Face-to-face Courses

Administrative staff and those providing telephone support and advice often the first point of contact for service users. Grounded in best practice, this one day course develops confidence and communication... read more

This one day in-house training day will enable workers to learn the skills required to offer emotional support via the remote communication methods of text, email and webchat.

This one day course gives a better understanding of the concept Borderline Personality Disorder (BPD) through hearing about the everyday experiences of people with a ‘borderline personality’ diagnosis. It enables... read more

This one day training course is based on the findings of the Hidden Pain? Project, the first UK wide research study looking at the experiences of people with learning disabilities... read more

Working compassionately with individuals who use self-injury can be a challenge in ever-stretched services, with a lack or training available for frontline staff. This course focuses on understanding self-harm at... read more

Working with young people who use self-injury is becoming a more commonplace role for staff in a range of jobs. This course focuses on understanding self-harm at an individual level... read more