Telelearning

Our Face-to-face Courses

Sign-Posting, Prioritisation and Telephone Customer Care Skills For Non Clinical Staff
Face-to-face
Sign-Posting, Prioritisation and Telephone Customer Care Skills For Non Clinical Staff Telelearning
This 3.5 hour course will raise awareness within the non clinical team of how their role effects the workload of the clinical team and how they directly impact the appointment... read more
This 3.5 hour course will raise awareness within the non clinical team of how their role effects the workload of... read more
Delivery Method
Face-to-face
Telephone Triage and Consultation Skills Training
Face-to-face
£834.00
Telephone Triage and Consultation Skills Training Telelearning
We offer numerous telephone triage and consultation skills courses to suit your organisation. All sessions are interactive with opportunities to discuss issues relevant to your place of work throughout.
We offer numerous telephone triage and consultation skills courses to suit your organisation. All sessions are interactive with opportunities to... read more
£834.00
Delivery Method
Face-to-face
Qualification
Certificate of attendance/completion