Our Team

Sally-Anne Pygall

Managing Director

Sally-Anne Pygall has been a nurse for over three decades; two of which have been within the area of telephone consultation and triage at a senior level within primary care providers, private sector companies and Social Enterprise organisations. She is now an independent Training Consultant running her own company. Her experience of this sub speciality is extensive and she is passionate about improving access for patients and the quality of care provided over the telephone. There are significant risks for the patient, the clinician and the organisation, risks that can be reduced or managed through the right training.

Sally-Anne trains on behalf of the RCGP and several deaneries across the UK, Ireland and Australia. She has had several articles published in the Pulse Magazine, Primary Health Care Magazine, Clinical Governance Journal, NMC Newsletter, the Australian Practice Nurse Association (APNA) Magazine and has presented at several conferences including the 2012 Med e Tel Conference in Luxembourg (via virtual link) and the APNA Conference in Sydney.