The FSI
The FSI

Terms & Conditions


Face-to-face Terms and Conditions

Fees
  • The fee is for up to 20 delegates and includes the trainer fee and all materials supplied.
  • The fee excludes travel time greater than a 2 hour return journey from London, and travel expenses.
  • The client is responsible for venue and equipment booking and any associated fees.
Payments
  • On confirmation, you will be issued an invoice for payment.
  • Payment in full must be received and cleared before the start of the event.
Copyrights

The FSI reserves all rights in the content of training materials. By booking, the client acknowledges that all rights in the content of materials shall be owned by the FSI and the client and event delegates will not obtain any rights whatsoever in such content or materials.

The client agrees not to reproduce, sell, hire or copy materials (in whole or part) and not to use such materials except for the purpose of post-event reference.

Cancellations

In the event of cancellation by the client, cancellation fees will be due as follows:

  • If you cancel the training less than 4 weeks before the event, 50% of the booking fee will be refundable.
  • If you cancel the training 4 weeks or more before the event, 75% of the booking fee will be refundable.
  • If you postpone the training less than 4 weeks before the event, a further 50% of the booking fee will be charged.
  • If you postpone the training 4 weeks or more before the event, no further fee will be charged.

Cancellation Policy


Face-to-face Cancellation Policies

Cancellations

In the event of cancellation by the client, cancellation fees will be due as follows:

  • If you cancel the training less than 4 weeks before the event, 50% of the booking fee will be refundable.
  • If you cancel the training 4 weeks or more before the event, 75% of the booking fee will be refundable.
  • If you postpone the training less than 4 weeks before the event, a further 50% of the booking fee will be charged.
  • If you postpone the training 4 weeks or more before the event, no further fee will be charged.