Our Courses

The meaning of soft skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that... read more

Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well-run office reduces miscommunications and helps to eliminate common errors. By making... read more

Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently. This online administrative support course will... read more

Our adult basic life support + cardiopulmonary resuscitation train the trainer materials were developed by experienced healthcare professionals who have worked in various sectors including NHS Trusts, private hospitals, ambulance... read more

Bloom’s Taxonomy is not just for elementary school teachers. The three domains of the taxonomy apply to adult education as well. In this manual, we will pay attention to the... read more

Bloom’s Taxonomy is not just for elementary school teachers. The three domains of the taxonomy apply to adult education as well. In this Adult Learner Physical Skills, we will pay... read more

Welcome to our 'Resuscitation Adult CSTF - level 2' (adult basic life support (BLS)) online training course for front-line healthcare and social care providers. All our online training courses, programmes... read more

Welcome to The Mandatory Training Group's online anaphylaxis training for adults and children. This anaphylaxis training course was developed to meet the required learning outcomes in the Resuscitation Council (UK)... read more

Welcome to The Mandatory Training Group's online anaphylaxis training for early years. This anaphylaxis training for early years e-learning course was developed to meet the required learning outcomes in the... read more

Welcome to The Mandatory Training Group's online anaphylaxis training for schools. This anaphylaxis training for schools e-learning course was developed to meet the required learning outcomes in the Resuscitation Council... read more

Benjamin Franklin once said, 'In this world nothing can be said to be certain, except death and taxes.' We would add a third item to his list: anger. Controlling and... read more

Organisations can be thought of as living beings made up of the individuals working within it. Appreciative Inquiry has the ability to change the whole organisation by changing the people.... read more

Records are in every organisation. From purchasing receipts to tax documents to communications, they need to be identified and managed properly. The method of records management that a company uses... read more

Self-confident and assertiveness are two skills that are crucial for success in life. If you don't feel worthy, and/or you don't know how to express your self-worth when communicating with... read more

A distracted employee is a less effective employee. Employees who do not pay attention to their work can waste valuable time and make careless mistakes. Participants will be more efficient... read more

Welcome to The Mandatory Training Group's online 'awareness of mental health, learning disabilities and dementia training course. This awareness of mental health, learning disabilities and dementia e-learning course was developed... read more

Numbers! Numbers! Numbers! Wherever you go, you are bound to see them. On addresses, license plates, phones, prices, and of course, money! Numbers connect us all to each other in... read more

Welcome to The Mandatory Training Group's online basic life support training course for healthcare and social care professionals. This basic life support training e-learning course was developed to meet the... read more

Welcome to The Mandatory Training Group's online blood transfusion training course. This blood transfusion training course was developed to meet the required learning outcomes in the Skills for Health’s UK... read more

Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not have. Through body language basics... read more

Money matters can be intimidating for even the smartest people. However, having a solid understanding of basic financial terms and methods is crucial to your career. When terms like ROI,... read more

Welcome to our online bullying and harassment at work training course. Our bullying and harassment at workplace training courses are developed in line with the latest UK legislation and... read more

Through our business acumen e-Learning course participants will improve their judgment and decisiveness skills. Business acumen is all about seeing the big picture and recognising that all decisions no matter... read more

A company's ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization. Implementing an ethical program will foster a successful company culture and... read more

Having business etiquette is an important factor when working within or alongside another business. It is somewhat classified a basic skill, yet extremely important in the world of business.

The loss of valuable leadership can cripple a company. Business succession planning is essentially preparing successors to take on vital leadership roles when the need arises. It is essential to... read more

Writing is a key method of communication for most people, and it's one that many people struggle with. Writing and communication skills have degraded with more and more people communicating... read more

Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Centre Training will help provide those skills. This online course will help participants improve their... read more

Welcome to The Mandatory Training Group's online candidate mandatory training courses for agency & locum workers, including doctors and medical locums, agency nurses, allied health professions (AHPs) and health and... read more

The Mandatory Training Group's online care certificate training courses comprise an introduction of fifteen care certificate standards. This elearning care certificate course package is intended for Healthcare Support Workers (HCSW)... read more

Welcome to The Mandatory Training Group's online Care Certificate Standard 10 – Safeguarding Adults training course. This e-learning course was developed to meet the required learning outcomes in the Skills... read more

Welcome to The Mandatory Training Group's online Care Certificate Standard 11 – Safeguarding Children training course. This e-learning course was developed to meet the required learning outcomes in the Skills... read more

Welcome to The Mandatory Training Group's online Care Certificate Standard 12 – Basic Life Support training course. This e-learning course was developed to meet the required learning outcomes in the... read more

Welcome to The Mandatory Training Group's online Care Certificate Standard 13 – Health & Safety training course. This e-learning course was developed to meet the required learning outcomes in the... read more

Welcome to The Mandatory Training Group's online Care Certificate Standard 15 – Infection Prevention and Control training course. This e-learning course was developed to meet the required learning outcomes in... read more

Welcome to The Mandatory Training Group's online Care Certificate Standard 5 – Work in a Person Centred Way training course. This person centred way e-learning course was d and the... read more

Welcome to The Mandatory Training Group's online Care Certificate Standard 6 - Communication training course. This communication e-learning course was developed to meet the required learning outcomes in the Skills... read more

Welcome to The Mandatory Training Group's online Care Certificate Standard 7 – Privacy and Dignity training course. This privacy and dignity e-learning course was developed to meet the required learning... read more

Welcome to The Mandatory Training Group's online Care Certificate Standard 8 – Fluids and Nutrition training course. This fluids and nutrition e-learning course was developed to meet the required learning... read more

Welcome to The Mandatory Training Group's online Care Certificate Standard 9 – Mental Health, Dementia & Learning Disabilities training course. This e-learning course was developed to meet the required learning... read more

Welcome to our online care certificate standard 1 understanding your role training course for healthcare and social care providers. Our online care certificate standard 1 understanding your role training course... read more

Welcome to The Mandatory Training Group's online care certificate standard 2 your personal development training course for healthcare and social care providers.Our online care certificate standard 2 your personal development... read more

Welcome to The Mandatory Training Group's online care certificate standard 3 duty of care training course for healthcare and social care providers. Our online care certificate standard 3 duty of... read more

Welcome to The Mandatory Training Group's online care certificate standard 4 equality & diversity training course for healthcare and social care providers. Our online care certificate standard 4 equality and... read more

Welcome to The Mandatory Training Group's online care certificate standard 5 work in a person centred way training course for healthcare and social care providers.Our online care certificate standard 5... read more

Welcome to The Mandatory Training Group's online care planning and record keeping training course. This care planning e-learning course was developed to meet the required learning outcomes in the Skills... read more

Welcome to The Mandatory Training Group's cerebral palsy online training course for healthcare and social care providers. Our cerebral palsy online training course are developed in line with the latest... read more

Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our... read more

Welcome to The Mandatory Training Group's online chaperone training for healthcare course. This chaperone training for healthcare e-learning course was developed to meet the required learning outcomes set by regulatory... read more

Childhood immunisation is a highly successful public health intervention that protects individuals across their life course. In addition, child immunisations help to save thousands of lives across the world every... read more

While a training program on workplace manners and courtesy may seem like overkill, the reality is that rudeness is an epidemic, costing industry millions a year. Indeed, what society seems... read more

Welcome to The Mandatory Training Group's online clinical governance training course. This clinical governance e-learning course was developed to meet the required learning outcomes in line with the Care Quality... read more

Welcome to The Mandatory Training Group's online clinical observations skills training course for healthcare assistants (HCAs) and health and social care support workers.

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them... read more

Coaching is not just for athletes. More and more organisations are choosing to include coaching as part of their instruction. Coaching salespeople, when done correctly, will not only increase sales,... read more

Writing and communication skills have degraded with more and more people communicating through email and instant messaging. Developing writing skills is still important in the business world as is creating... read more

For the better part of every day, we are communicating to and with others. Whether it's the speech you deliver in the boardroom, the level of attention you give your... read more

Welcome to The Mandatory Training Group's complaints handling training course. This complaints handling e-learning course was developed to meet the required learning outcomes in the Skills for Health’s UK Core... read more

An annual review (also called a performance review) can help you keep your employees happy, engaged, and focused. It is human nature to want to succeed. Giving your employees feedback... read more

Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to... read more

For many people, the term Contact Centre relates to sales calls and telemarketers. There are so many avenues that a contact centre can be of assistance within a company that... read more

It is easy to overlook the importance of contract management because it seems to be a boring, mundane topic. Contracts, however, are the basis of most business relationships. If contracts... read more

Welcome to The Mandatory Training Group's online coping with stress training course. This coping with stress e-learning course was developed to meet the required learning outcomes recommended by regulatory bodies... read more

Welcome to our COSHH online training course for all sectors. Our COSHH online training courses are developed in line with the Health and Safety Executive and current UK legislation. Despite... read more

Welcome to The Mandatory Training Group's online countering fraud, bribery and corruption in the NHS course. This awareness of countering fraud, bribery and corruption e-learning course was developed to meet... read more

Webinars are a great inexpensive way to reach many people. Webinars are great tools if you want to market a new or improved product, train employees, demonstrate a new task,... read more

In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions... read more

Crisis management is as important as finance management, personnel management and other aspects of management. Having a clear and effective program and plan for an event is critical not only... read more

This comprehensive e-learning program will provide you the skills you need to obtain the greatest amount of knowledge from a piece of data. Critical thinking provides the best chance of... read more

Welcome to our online cryotherapy training course for front-line healthcare and social care providers. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK)... read more

​Welcome to The Mandatory Training Group's online resuscitation adult CSTF training course. Our online cardiopulmonary resuscitation (CPR) training courses are developed in line with the latest Resuscitation Council (UK) and... read more

Each and every one of us serves customers, whether we realise it or not. Maybe you're on the front lines of a company, serving the people who buy your products.... read more

Customer support used to mean a face-to-face conversation with a customer, or a phone call. Today, technology has changed how we approach customer support. It now encompasses the internet, websites,... read more

Welcome to The Mandatory Training Group's online CV Writing Skills training course. This CV Writing Skills e-learning course was developed to help individuals improve their Curriculum Vitae and improve their... read more

Every organisation is responsible for ensuring cyber security. The ability to protect its information systems from impairment or even theft is essential to success. Implementing effective cyber-security measures will not... read more

Delivering constructive criticism (constructive feedback) is one of the most challenging things for anyone. Through this workshop your participants will gain valuable knowledge and skills that will assist them with... read more

Creating a lunch and learn session is a low cost training option. It is a great way to introduce a topic or give a small demonstration on a new product... read more

With this online corporate behaviour training course, participants will be able to develop a business environment that reflects a positive set of values and ethics. Aligning these characteristics with the... read more

Children have an innate creative ability when they are born, but for some reason adults can lose it along the way. With this developing creativity e-learning course, participants will move... read more

Management must be effective for the success of any business. Unfortunately, it is all too easy to overlook the training and development of new managers. When you provide your managers... read more

Our digital citizenship e-learning will give participants the guidance needed in the ever changing digital world. As our lives are lived more and more online we all need to translate... read more

Welcome to The Mandatory Training Group's online dignity, privacy and respect training course. This online dignity, privacy & respect course was developed to meet the required learning outcomes in the... read more

Welcome to The Mandatory Training Group's online Documentation and Record Keeping training course. This Documentation & Record Keeping e-learning course was developed to meet the required learning outcomes... read more

Welcome to The Mandatory Training Group's online drug dosage calculations training course. This online drug dosage calculations e-learning course was developed to meet the required learning outcomes in line with... read more

Study method – Online, self-paced Estimated duration (Verifiable CPD hours) – 2 hours Course format – Online (24/7 access) Entry requirements – N/A Assessment type – Complete end of course assessment

Welcome to The Mandatory Training Group's online Emergency First Aid at Work training course. This Emergency First Aid at Work e-learning course was developed to meet the required learning outcomes... read more

Emotional intelligence describes the ability to understand one's own feelings, and that of groups, and how these emotions can influence motivation and behavior. The concepts of emotional intelligence have been... read more

When you think of staff motivation, many things may come to mind, for example, more money, a bigger office, a promotion, or a better quality of life. The truth is,... read more

Employee onboarding is an important and vital part of any company's hiring procedure. Hiring, training, and bringing new employees on board costs a lot of money and are major investments.... read more

Recognizing employees through various recognition programs is a fantastic investment. Being appreciated is a basic human feeling and reaps great rewards. Praise and recognition are essential to an outstanding workplace... read more

Many companies simply wait for talent to come to them. Simply advertising an open position and hoping that you find the right talent does not guarantee that you will find... read more

Having to fire an employee is never an easy task. Sometimes, despite attempts of open communication and encouraging performance, an employee will need to be terminated from the company. One... read more

Would you to be your own boss? Have you ever dreamed of starting your own business? Don’t know what to do about your great business idea? If you have ever... read more

Welcome to The Mandatory Training Group's online Epilepsy Awareness training course. This Epilepsy Awareness e-learning course was developed to meet the required learning outcomes in the Skills for Health’s UK... read more

Welcome to The Mandatory Training Group's online equality, diversity and inclusion training course. This e-learning equality, diversity and inclusion course was developed to meet the required learning outcomes in the... read more

Successful event planning starts with possessing good communication skills, being highly organised, and having the ability to follow up with vendors until completion. Preparation before, during, and after is crucial... read more

Being an executive or personal assistant is a unique position that requires a variety of skills. Whether you are updating schedules, making travel arrangements, minute taking, or creating important documents,... read more

Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an easy decision making process. Creating a comfortable environment through better... read more

Welcome to our online fire safety training course for all sectors. Our online fire safety training courses are developed in line with the latest UK legislation and meet the requirements... read more

Welcome to The Mandatory Training Group's online fire safety training course. This fire safety awareness e-learning course was developed to meet the required learning outcomes outlined by the Health and... read more

Welcome to The Mandatory Training Group's online food safety training course. This food safety awareness e-learning course was developed to meet the required learning outcomes in line with Skills for... read more

Welcome to our online GDPR for health and social care training course for healthcare and social care providers. Our online GDPR for health and social care training courses are developed... read more

Goal setting is one of the most basic and essential skills someone can develop. What makes a good goal? We touch on goal characteristics, time management, making a to do... read more

Customer service is a necessary position in the job world today. It helps companies give customers what they want and what they need. Although many customers can be difficult, with... read more

Welcome to The Mandatory Training Group's online handling violence and aggression training course. This dealing with violence and aggression online training course was developed to meet the required learning outcomes... read more

Workplace harassment is illegal and destructive to any organisation. It is important to treat everyone in the workplace with respect and dignity. Workplace harassment must be identified, discouraged, and prevented... read more

High performance teams (remote workforce) are organisations, teams or groups working in a virtual environment that are focused on achieving the same goals. Bringing team members together through a virtual... read more

High performance teams (non-remote workers) are organisations, teams or groups working inside an office environment that are focused on achieving the same goals.

Successful companies are made up of great employees, so why not hire great employees? Hiring and training employees is an expensive venture. Be sure to hire the right person for... read more

Becoming a more likeable boss can sometimes be a difficult process to describe. It can be one characteristic that facilitates great communication and great employee relationships. It can be the... read more

In recent years, tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers' job descriptions. The sharing and... read more

Welcome to The Mandatory Training Group's resuscitation training level 3 online course for healthcare and social care providers. Our online resuscitation training level 3 courses are developed in line with... read more

Mindfulness is a term that is frequently used but rarely defined. Practicing true mindfulness encourages living in the present while it addresses the danger of distorted thinking. Staying in tune... read more

In the age of online shopping and technology, in-person sales can easily be ignored. Do not overlook the importance of personal contact. You never know when or where you will... read more

Self awareness is an important part of everyday life. It transfers over to your personal, social, physical and work life. It can help one gain a better understanding of yourself,... read more

Increasing one's happiness can be done through the power of positive thinking. That is one skill that this comprehensive e-learning program will touch on to teach participants how to be... read more

Marketing has changed dramatically over the last decade. Marketing is all about communicating, and the Internet has completely changed the way people communicate. The Internet is a marketer's dream come... read more

We have all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Participants on this e-learning course will identify ways... read more

Searching for a job can be intimidating. How do you know what job you're best suited for? How do you build a winning resume and cover letter? Where can you... read more

The Encarta Dictionary defines knowledge management as the organization of intellectual resources and information systems within a business environment. Sounds pretty simple, right? Take a moment, though, and think about... read more

They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often, simple people... read more

Six sigma is a data-driven approach for eliminating defects and waste in any business process. You can compare six sigma with turning your water faucet and experiencing the flow of... read more

Many people often mistake a life coach for a mental health professional, such as a psychiatrist or a therapist. This misconception often leads people to believe they do not need... read more

With this manager management e-learning course, you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited in leading... read more

here are millions of people around the world struggling with debt. A lot of debt can be alleviated if you have the right tools. This comprehensive e-learning course will provide... read more

The workplace is one of the leading locations where people experience stress and anxiety. Every employee will encounter it sometime during their career. Everyone should be aware of the signs... read more

Welcome to The Mandatory Training Group's online CSTF aligned candidate mandatory training package for doctors and medical locums, agency nurses, allied health professions (AHPs) and health and social care... read more

Welcome to The Mandatory Training Group's online mandatory training package for allied health professionals and locum AHPs.

Welcome to The Mandatory Training Group's online mandatory training package for dentists, orthodontists, dental practice staff and locums.

Welcome to The Mandatory Training Group's online mandatory training package for dentists, orthodontists, dental practice staff and locums.

Welcome to The Mandatory Training Group's online mandatory training package for doctors and medical locums.

Welcome to The Mandatory Training Group's online mandatory training package for domiciliary care staff and carers.

Welcome to The Mandatory Training Group's online mandatory training package for General Practitioners & GP locums.

Welcome to The Mandatory Training Group's online mandatory training package for healthcare assistants (HCAs) and other care staff working in the NHS and private sector settings.

Welcome to The Mandatory Training Group's online mandatory training package for nurses working in NHS Trusts, private hospitals and agency nurses.

Welcome to The Mandatory Training Group's online mandatory training package for residential and nursing home care staff.

Marketing is an essential element for every business. It can be that one missing piece of the puzzle, and when it fits the big picture is revealed. Participants will be... read more

Although we all know that training can have many amazing benefits, sometimes it can be hard to prove those benefits and attach a dollar value to training. Some topics, like... read more

In this online training course, participants will get knowledge they need to manage effectively their image and value by forming solid networks through strategic communication planning.Effective networking is essential for... read more

Medical gas supply systems in hospitals and other healthcare facilities are utilised to supply specialised gases and gas mixtures to various parts of the facility. Medical gases are widely used... read more

Medicines management involves the safe and cost-effective use of medicines in clinical practice, with maximum patient benefits while minimising potential harm. Medicines should be prescribed and administered correctly within the... read more

This online training course is designed to give participants the basic tools you need to initiate and manage their meetings. They will learn planning and leading techniques that will give... read more

Welcome to The Mandatory Training Group online Mental Capacity Act and Deprivation of Liberty Safeguards (DoLS) training course for healthcare and social care providers. Our online Mental Capacity Act &... read more

Welcome to The Mandatory Training Group's online Mental Health Act training course for healthcare and social care providers. Our online conflict management training courses are developed in line with the... read more

Welcome to The Mandatory Training Group's online mental health awareness training course for healthcare and social care providers. Our online mental health awareness training courses are developed in line with... read more

Learners will gain a fundamental understanding of the Excel environment and the ability to complete tasks independently. Microsoft Office Excel 2016 Essentials will help learners know and demonstrate the correct... read more

Learners will gain an advanced level of understanding of the Microsoft Excel environment, and the ability to guide others to the proper use of the program's full features - critical... read more

Learners will be able to use Microsoft Office Outlook 2016 Essentials to enhance professional correspondence, create calendars, and schedule appointments. Learners will create and edit professional email messages, maintain calendars... read more

Learners will learn to create, edit, and enhance slideshow presentations to create professional-looking sales presentations, employee training, instructional materials, and kiosk slideshows. Learners will gain a fundamental understanding of the... read more

Learners will gain a fundamental understanding of the Microsoft Word environment and the ability to complete tasks independently. Learners will demonstrate the correct application of the principle features of Microsoft... read more

Learners will learn to proficiently use the advanced features of Microsoft Office Word 2016 for document content management and advanced formatting - critical skills for those in roles such as... read more

Traditionally, middle managers make up the largest managerial layer in an organization. The middle manager is responsible to those above them and those below them. They head a variety of... read more

Onboarding new employees is a secure investment that will assist newly hired employees in developing their skills, knowledge, and value within the company. It will help match the technically skilled... read more

Everyone can always use some inspiration and motivation. This online training course will help your participant’s target the unique ways each team member is motivated. Finding the right incentive for... read more

Multi-level marketing, also known as MLM, is a business marketing strategy that many companies use in order to encourage current agents to perform while at the same time growing the... read more

Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this online course... read more

Networking – according to Merriam Webster is “the exchange of information or services among individuals, groups, or institutions; specifically: the cultivation of productive relationships for employment or business”. These and... read more

Welcome to The Mandatory Training Group's online mandatory training package for non-clinical staff working in NHS Trusts and other healthcare environments.

You have likely experienced some form of Office Politics. Working with different personalities, opinions, backgrounds, and values is a challenge in any environment. It is an inevitable fact that when... read more

Developing good organisational skill is an investment that will provide benefits for years. To be successful means to be organised. These skills will filter through all aspects of your participants... read more

Experiencing a sales objection can be a disheartening event. Through this course your participants will learn how to eliminate the objection and push through to get that sale. Even the... read more

Performance management is making sure the employee and the organisation are focused on the same priorities. It touches on the organisation itself by improving production and reducing waste. It helps... read more

Personal branding is identifying your assets, characteristics, strengths, and skills as an individual. Understanding personal branding will provide advantages in your personal and professional lives. Branding is a mix of... read more

Most people find that they wish they had more time in a day. This comprehensive e-learning program will show participants how to organize their lives and find those hidden moments.... read more

Many studies have found that public speaking is the number one fear amongst most people, outranking flying, snakes, insects, and even death. Ironically, it is one of the skills that... read more

Welcome to The Mandatory Training Group's online professional chaperone and child protection training course for those working in arts and entertainment. When a child takes part in a performance which... read more

In the past few decades, organisations have discovered something incredible, that the principles that have been used to create enormous successes in large projects can be applied to projects of... read more

A good proposal doesn't just outline what product or service you would like to create or deliver. It does so in such a way that the reader feels it is... read more

Prospecting and lead generation is the method of making links which may lead to a sale or other promising result. The leads may come from various sources or undertakings, for... read more

According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in... read more

It is not possible to control or manage 100% of risk, but knowing what do before, during, and after an event will mitigate the damage and harm. Identifying potential hazards... read more

Welcome to The Mandatory Training Group's online safeguarding children training course. This safeguarding children e-learning course was developed to meet the required learning outcomes in the Skills for Health’s UK... read more

Welcome to The Mandatory Training Group's online safeguarding vulnerable adults training course. This safeguarding adults e-learning course was developed to meet the required learning outcomes in the Skills for Health’s... read more

Workplace safety is the responsibility of everyone in an organisation. Companies have legal obligations to meet certain safety requirements, but many go further than the minimum obligations. Safety standards and... read more

Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential... read more

Taking the initiative is a crucial step in moving forward in our professional and personal lives. By showing initiative, it reflects us in a positive light to others as well... read more

Identifying and managing sepsis in primary care and secondary care is an important measure in reducing deaths from sepsis across the UK. The Royal College of General Practitioners (RCGP) reported... read more

Identifying and managing sepsis in primary care and secondary care is an essential measure in reducing deaths from sepsis across the UK. The Royal College of General Practitioners (RCGP) reported... read more

Servant leadership can seem like a contradicting term, but it is becoming a very popular tool in many businesses. Servant leadership is a philosophy that involves focusing on others (i.e.... read more

Social Intelligence is about understanding your environment and having a positive influence. Participants will become more confident in their social situations by learning how to express and interrupt social cues.... read more

Social learning is an effective way to train your employees through modeling positive behaviors. It is a great way to promote cohesion and involvement as it builds a culture of... read more

We are being flooded with social media invitations and updates. Web-based communication icons like Twitter, Facebook, YouTube, and LinkedIn are dominating the way we interact with each other. People are... read more

The Care Quality Commission’s ‘Regulation 20: Duty of candour’ sets out the requirements for health and social care providers across the UK. The intention of this regulation is to ensure... read more

Positive and negative stress is a constant influence on all of our lives. The trick is to maximize the positive stress and to minimize the negative stress. Participants will be... read more

Welcome to The Mandatory Training Group's stroke awareness and management online training course for healthcare and social care providers. Our online stroke awareness training course is developed in line with... read more

Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can... read more

Supply chain management improves the coordination and relationship between suppliers, producers, and customers. It must be kept at a high level of organisation to be successful in today's global economy.... read more

Talent management is an investment. Every company wants to have the best and brightest employees, and with talent management, that can be achieved. The item that usually accounts for the... read more

Team building is an important part of the work experience. It is not only applicable to your work life, but also transfers over to your personal and social life. When... read more

For most of us, teamwork is a part of everyday life. Whether it's at home, in the community, or at work, we are often expected to be a functional part... read more

The meaning of telephone etiquette can sometimes be difficult to describe. It can be a unique attribute or characteristic that facilitates great communication, inside and outside the office. It can... read more