West Yorkshire & Harrogate Excellence Centre

The West Yorkshire & Harrogate Excellence Centre is jointly hosted by Leeds Teaching Hospitals NHS Trust and Bradford District Care NHS Foundation Trust. This Excellence Centre brings together different organisations to coordinate and improve quality of training. The Excellence Centre is designed to coordinate and implement high quality skills programmes for support workers and work to a strict checklist of six key responsibilities.

The West Yorkshire & Harrogate Excellence Centre launched in September 2016.

You can also follow The West Yorkshire and Harrogate Excellence Centre on social media for all our latest news and updates:

Twitter: @WYHexcellence

Featured Reviews

Review of Dementia Bus

Lily Craig (May 2019)
I thought the Dementia Bus was a really insightful experience that allowed all of us whom work with those living with Dementia to experience just a snippet of what daily life might be like. It was eye-opening and thought-provoking and would recommend this experience to anyone who wants to learn more!

Review of Dementia Bus

pauline newsome (May 2019)
A valid experience that highlights the difficulties & distractions that are encountered in the deteriorating stages of dementia.

Review of Dementia Bus

Rebecca Day (April 2019)
It was excellent. I have worked with people who are living with dementia for 20 years and thought I knew how to empathise and support them in the best way possible. However, this experience gave a real life physical and emotional encounter which will stay with me forever! The short amount of time immersed in the virtual world of dementia gave me a glimpse into what it might be like for people experiencing dementia and will help me to empathise further with the people I work with and subsequently be more aware of what can help and hinder things in practice. The follow up debrief, discussion and knowledge given after the experience was a welcome and needed inclusion. It helped me to reflect on and to consolidate what we had had experienced and how we could use this in future practice to help improve the lives of people with dementia. Without giving too much away, the trainer, and how he conducted the session was very clever and imperative to the overall experience. I would recommend this to everyone, especially people who work within social care. It would be amazing if there was a way we could make this available to more people in the future.

As a Practice Champion I also thought that this might be a brilliant learning opportunity for student social workers. i have recommended this to our workforce development to hopefully also pass on to the Teaching Partnership

Review of Dementia Bus

Lauren Clarke (April 2019)
The Dementia Bus was a really insightful experience. Clever techniques were used to emulate the difficulties someone living with dementia may face when completing everyday tasks. It was so frustrating trying to fold towels with arthritic hands, listen to instructions when my head was full of other noises, and stack washing up when my eyesight was so poor. The session was expertly led by our host and the post-experience discussion was really informative. The host offered some really useful advice and I would recommend this session for anyone and everyone!

Review of Dementia Bus

Pauline Binnie (April 2019)
I attended the Dementia Bus training session on the 30th April 2019 thinking that I had an empathy for people suffering from dementia, boy was I wrong! Once I found myself experiencing how a person with mid-stage dementia lives their life on a daily basis I felt humbled. When asked to do simple tasks, but with the restrictions of a person suffering from dementia, my world changed totally. The feeling of helplessness I had was overwhelming. The simple task of trying to get myself dressed in just one item of clothing was so frustrating, but such a sense of achievement when achieved felt like I had won the lottery. A fully functioning person would only be startled by a person coming up at the side of them to speak, but for a dementia sufferer this can be perceived as being under attack, and when lashing out in a self-protect mode be seen as been aggressive when it is not the case at all. I never fully appreciated how much a difference peripheral vision makes to a person, and when this is taken away your world becomes a much darker place.
I believe that going forward I will have more compassion and tolerance for anyone who is suffering from dementia as I realise that it can be a lonely and sometimes terrifying existence. I would also like to add that this experience should be offered to as many people as it possibly can be, even to the point where it should be taught in our schools and colleges. Thank you for giving me just a glimpse of how different a person’s life can be when living with dementia. I can truly say that this experience has changed my life in the way that I will treat people, environments and situations going forward.

Review of Dementia Bus

Eileen Mallon (April 2019)
This session was excellent and very thought-provoking. A little insight into what a person with Dementia goes through on a daily basis. Everyone, whether from children to adults should be given the opportunity to experience this.

Review of Free Alison Online Courses

Alison Ackew (April 2019)
If you are wanting to gain learning and understanding in specific subject areas, and want an option that is self-paced accessing a course from this website might be for you. Although the courses are not accredited, they are written by subject matter experts and are free and easy to access.
There is a suite of subjects relevant to Health and Care as well as subjects to support your personal and self development. Definitely worth having a look!

Review of Awareness of Mental Health Problems

Alison Ackew (July 2018)
I have undertaken level 2 distance learning programmes through both Learning Curve and the Skills Network. So far every course I have undertaken has been up-to-date and relevant for staff working in the health and care sector. Really good for improving knowledge of the subject area or as a refresher. The level 2 Mental Health courses are fully funded and although they require a fair amount of time commitment from the learner to complete the work required there is an option to access the course and submit work either via workbooks or online. Both courses also include tutor support as required and I found it easy to access a relevant person when I needed advice or support.
If you are wanting a more robust understanding of Mental Health related issues there is an option to progress to the level 3 course.

Review of OOMPH! Workshop

Alison Ackew (July 2018)
I would recommend this course to anyone who is interested in thinking outside the box and wants to empower family members or those they work with to build activity into their everyday lives.
The course was well delivered with a good mixture of background theory, group work and activities. What made this course stand out for me was the emphasis on promoting well-being using a personalised approach, and the understanding that what activity means to one person may be very different to another.

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