West Yorkshire Excellence Centre

Our Courses

Career Development and CV Writing
Face-to-face
£70.00
Career Development and CV Writing West Yorkshire Excellence Centre
This 3 hour workshop will give delegates a chance to assess their career; what’s important to them, what motivates them and what they possess in terms of ‘transferable’ skills. ... read more
Qualification
Certificate of attendance/completion
Location(s)
Leeds, Bradford
CMI Level 2 Team Leading (QCF)
Face-to-face
£650.00
CMI Level 2 Team Leading (QCF) West Yorkshire Excellence Centre
​This 10 day programme provides a formal qualification and covers the skills required to either manage a team or be a first line manager. The course is suitable for Team... read more
Level
Intermediate
Location(s)
Leeds, Bradford
Customer Care for Healthcare (WYEC)
Face-to-face
£150.00
Customer Care for Healthcare (WYEC) West Yorkshire Excellence Centre
This course is designed to highlight effective and efficient customer care for front line staff. The course will provide techniques for delivering impressive customer service, handling complaints and difficult situations,... read more
Qualification
Certificate of attendance/completion
Location(s)
Leeds, Bradford
Food Safety Awareness in Catering (CIEH Level 1 Award )
Face-to-face
£50.00
Food Safety Awareness in Catering (CIEH Level 1 Award ) West Yorkshire Excellence Centre
​This half day workshop is for anybody who works in health and social care. It is designed to give you the tools to carry out a level 1 psychological assessment... read more
Qualification
Nationally recognised
Location(s)
Leeds, Bradford
Handling Difficult Conversations in Healthcare
Face-to-face
£175.00 £100.00
Handling Difficult Conversations in Healthcare West Yorkshire Excellence Centre
​This half day workshop is for anyone who has to handle difficult, sensitive or highly-charged conversations at work as part of their role at work.
Location(s)
Leeds, Bradford
Interview Skills
Face-to-face
£70.00
Interview Skills West Yorkshire Excellence Centre
This workshop will look at the preparation required for a successful interview and will allow delegates to present themselves to best effect. There will be an opportunity to review... read more
Qualification
Certificate of attendance/completion
Location(s)
Leeds, Bradford
Personal Effectiveness In Healthcare
Face-to-face
£250.00
Personal Effectiveness In Healthcare West Yorkshire Excellence Centre
​This one day course is suitable for anyone who wants to improve their effectiveness with other people. The course is aimed at developing assertiveness skills and confidence in overall communication... read more
Qualification
Certificate of attendance/completion
Location(s)
Leeds, Bradford
Resilience (LTHT)
Face-to-face
Free
Resilience (LTHT) West Yorkshire Excellence Centre
​This 1.5 hours learning burst is suitable for all Managers who wish to understand more about building team resilience. These sessions will be for Team/Leaders/Supervisors/Managers and will help to increase awareness... read more
Qualification
Certificate of attendance/completion
Location(s)
Leeds, Bradford
SAGE & THYME Communication Skills
Face-to-face
£50.00
SAGE & THYME Communication Skills West Yorkshire Excellence Centre
​This half day workshop is for anybody who works in health and social care. It is designed to give you the tools to carry out a level 1 psychological assessment... read more
Qualification
Certificate of attendance/completion
Location(s)
Leeds, Bradford
Stress Awareness and Resilience for Staff
Face-to-face
£60.00
Stress Awareness and Resilience for Staff West Yorkshire Excellence Centre
​People get confused about the difference between pressure and stress. We all experience pressure regularly – it can motivate us to perform at our best. It is when we experience... read more
Qualification
Certificate of attendance/completion
Location(s)
Leeds, Bradford
Successful Communication In Healthcare
Face-to-face
£250.00
Successful Communication In Healthcare West Yorkshire Excellence Centre
​This one day course is suitable for anyone seeking to improve their information gathering and rapport building skills to enhance their overall communication accuracy. The course is aimed at equipping... read more
Qualification
Certificate of attendance/completion
Location(s)
Leeds, Bradford